iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%97+13.7Replies to reviews 7%85+6Craft & service penalty63−3.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#265 of 342 moversiPosition by Experts Score among all companies we track in this category. · better than 23%
4.7★★★★★343 Google reviews · 1 photos
92%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
$1.4ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite the crew's professionalism, efficiency, and careful handling of delicate items like pianos and antiques as key positives. However, recurring complaints in lower-rated reviews involve billing disputes, including unexpected price increases, charges for non-working time during rain, and alleged damage to goods. The company maintains a 4.7 rating from 343 reviews and responds to 90% of feedback.
Google rating: 4.7 out of 5 from 343 reviews (92% five-star).
Reviews on this page: 343 Google reviews (269 with written comments, 9 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 26, 2026.
Service: Mover serving Lafayette, Louisiana.
Data from Google, last updated November 1, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Acadiana MoversMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Acadiana Movers: 88/100 on this factor. Category median: 93.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Acadiana Movers: 78/100 on this factor. Category median: 91.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Acadiana Movers: 63/100 on this factor. Category median: 94.B
63
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Acadiana Movers: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Acadiana Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Acadiana Movers: 85/100 on this factor. Category median: 77.A
85
Bar = this company · dark tick = category median.
Star ratings
343 Google reviews we collected
4.7of 5
5 stars31492%
4 stars62%
3 stars21%
2 stars31%
1 star185%
Praise vs complaints
Phrases our text analysis found in 269 written reviews
93%praise
Praise39893%
Complaints307%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4549%
Reasonable3538%
Overpriced11%
Not sure1011%
$1.4k+46% vs typical movers
Middle half of what 69 customers paid ($805–$2.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12529%
Quality & results8921%
Speed & response8219%
Would recommend7818%
Price & value256%
Communication194%
Honesty & trust102%
What customers talk about
We read 269 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great crew - nice guys and furniture was handled with care.”
“Employee was extremely rude, communication was passive aggressive, and became a he said she said battle.”
“Damien and Tim with Acadiana Movers did a great job with my delivery at Claire's - Alexandria.”
“First day Packers damaged top of custom buffet and dining room table.”
“Professional, efficient, and take care of the things are moving.”
“The team they sent were extremely slow and I could tell they were milking the time.”
“I would highly recommend Acadiana Movers to anyone looking for a dependable and professional moving company.”
“Definitely will not use again or refer to anyone I remotely care about!”
“Fast affordable and the 2 guys that came to do the job were very friendly and did an amazing job.”
“This company over charged us even when it was raining and they were not working.”
“…s partner on the 31st of August 2026 at around 12 at noon efficiently communicated and assisted with delivering my package that came from Okinawa, Jap…”
“Scott the owner was highly invested in our relocation goals and you can tell tim the field ops manager holds a high standard of integrity for the workers.”
People customers mention
Jason21 reviews
Tim17 reviews
Kevin16 reviews
Mark11 reviews
Damien10 reviews
Bobby9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Acadiana Movers for 8 kinds of job. Pick one to see what they paid and said.
NNicholas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Acadiana movers is a great company. The movers were amazing and were very accommodating!
JJohn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Moved a very old, delicate grandfather clock. They disassembled and packed it up flawlessly
Paid $500–1,000Reasonable price
RRenee1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We were very happy with our team. They were friendly and very conscientious. We would use them again. They even did a great job moving our grand piano.
Paid $1,500–2,000Great priceLocal moving
LLilly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
5/5 experience! Mr. Tim, Sean, and Yo were very sweet and worked very efficiently. Everything was wrapped securely, moved in & out with care, and treated as if it were their own belongings. I’m very thankful that these were the men that moved us into our new home. Thank you for all yalls hard work
BBen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great service. Moved me from Lafayette to Nashville direct the whole way and worked within my budget. Would use again for sure.
Paid $5,000+Reasonable priceInterstate moving
CCharlotte11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We used them for a commercial move and they did an outstanding job! Very professional, very respectful, and very strong!
Acadiana movers is a great company. The movers were amazing and were very accommodating!
Price assessment: Great price
Price: $1–500
Services: Business & corporate-related moving
Response from the owner · 5 days ago
Thank you, Nicholas! Our crew takes a lot of pride in being helpful and adaptable on move day. We appreciate your kind words and wish you all the best settling into your space!
L
Luis Mora15 reviewsiTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Joey was very professional and understood the job.
Response from the owner · a month ago
Awee that makes us happy to see that Joey was wonderful during your service! He truly does work so hard and it's always amazing to see the team get the recognition they deserve...thank you Luis for the 5 stars and compliment on Joey :)
S
Stafford1 reviewiTotal number of Google reviews Stafford has written across all businesses on Google Maps, not just this one.
Great crew - nice guys and furniture was handled with care. Highly recommend.
Services: Business & corporate-related moving
Response from the owner · 5 days ago
Thanks for the awesome review! We’re thrilled to hear the guys took such great care of you and your furniture. We appreciate your recommendation and were glad to help!
E
Elizabeth Van Bebber3 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Very kind, helpful and respectful. Would most definitely recommend!!
Price assessment: Great price
Response from the owner · 5 days ago
Thank you so much for the wonderful review, Elizabeth! Kindness, respect, and genuinely helpful service are what we strive to deliver to every neighbor we move. We truly appreciate your high recommendation and wish you all the best settling into your space!
J
John Broyles3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I have moved several times. Acadiana Movers are the best to date. Professional, efficient, and take care of the things are moving.
Response from the owner · a week ago
Brucee!! What a wonderful thing to say - thank you so much for that compliment! Should you need any packing or moving services in the future, we will be there for you :)
R
Renee Darbonne1 reviewiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
We were very happy with our team. They were friendly and very conscientious. We would use them again. They even did a great job moving our grand piano.
Price assessment: Great price
Price: $1,500–2,000
Services: Local moving
Response from the owner · a week ago
Thank you for the wonderful review! Pianos are definitely one of those heavy items where every detail counts, and we're so glad our team handled yours with total care. We truly appreciate your trust and look forward to helping you out anytime in the future!
C
Crystal QuibodeauxLocal Guide · 3 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Damien and Tim with Acadiana Movers did a great job with my delivery at Claire's - Alexandria. My new piercing station can be installed 🎀💎. All of my products were placed nicely, and the guys were friendly and professional. Thanks Acadiana Movers.
Response from the owner · a week ago
How badass are those piercings! Getting that new piercing station and product inventory placed neatly and safely so you can get right to setup is what our commercial delivery team is all about. We truly appreciate your business and look forward to partnering with you again!
P
Paris5 reviewsiTotal number of Google reviews Paris has written across all businesses on Google Maps, not just this one.
Tim and Damien were amazing. They are quick and Stacked the equipment nice and neat‼️
Response from the owner · a week ago
Thank you so much for the review! Tim and Damien are absolute pros when it comes to speed, organization, and neat stacking. Tricky or heavy equipment is always in good hands with them. We truly appreciate your support and look forward to helping you again down the road!
L
Lilly Weston1 reviewiTotal number of Google reviews Lilly has written across all businesses on Google Maps, not just this one.
5/5 experience! Mr. Tim, Sean, and Yo were very sweet and worked very efficiently. Everything was wrapped securely, moved in & out with care, and treated as if it were their own belongings. I’m very thankful that these were the men that moved us into our new home. Thank you for all yalls hard work
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Senior moving, Local moving
Response from the owner · a week ago
Thank you for the 5-star review! Tim, Sean, and Yo are going to be thrilled to hear your kind words. We take a lot of pride in providing efficient, careful, and courteous service from start to finish. We appreciate your business and wish you all the best settling into your new home!