LOCKSMITHS · SACRAMENTO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%88+16.5Value 13%78+9.8Momentum 10%58+5.8Track record 9%48+4.2Accountability 6%48+3Experts Score= 82Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%88+16.5Value 13%78+9.8Momentum 10%58+5.8Track record 9%48+4.2Accountability 6%48+3Experts Score= 82Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREACCESS LOCAL LOCKSMITH INC
Better than 95% of locksmiths · #1 of 20
5.0★348 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
ACCESS LOCAL LOCKSMITH INC for repair hardware
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%
All 2 Google reviews tagged “Repair hardware”
Vicente2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
UPDATE: Originally left a bad review but... The owner of the company came in person to fix the issue and give me a completely new ignition cylinder. The original technician was new to the team and hasn't quite learned to communicate properly with the customer. Leading to the unapproved work and fallout. The owner…
Paid $200+OverpricedRepair hardware
ChristineLocal Guide · 183 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
A technician came by fast re-keyed my lock, highly recommended great mobile locksmith services in West Sacramento.
Paid $40–60Great priceBuilding lockoutsLock rekeyingDoor lock & bolt hardware repair
vs category
Blue = ACCESS, grey = locksmiths average
Rating over time
Price
$146-16% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Great price 69%Reasonable 27%Overpriced 2%Not sure 2%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%88+16.5Value 13%78+9.8Momentum 10%58+5.8Track record 9%48+4.2Accountability 6%48+3Experts Score= 82Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
88
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
78
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
58
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
48
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
48
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
