Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
ACCESS LOCAL LOCKSMITH INC logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%99+43.3Reliability 19%97+18.2Value 13%77+9.6Momentum 10%50+5Track record 9%49+4.3Accountability 6%42+2.6Experts Score= 83Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

ACCESS LOCAL LOCKSMITH INC

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 42 locksmiths · 5.0★ from 348 Google reviews

📞 Call (916) 695-8500Request a call backWebsite ↗

Report card

Percentile vs other locksmiths (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.ACCESS LOCAL LOCKSMITH INC is better than 99% of locksmiths.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.ACCESS LOCAL LOCKSMITH INC is better than 97% of locksmiths.A
97
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.ACCESS LOCAL LOCKSMITH INC is better than —% of locksmiths.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.ACCESS LOCAL LOCKSMITH INC is better than 77% of locksmiths.B
77
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.ACCESS LOCAL LOCKSMITH INC is better than 50% of locksmiths.C
50
Track recordTrack record · 7% of the scoreReview volume and years with reviews.ACCESS LOCAL LOCKSMITH INC is better than 49% of locksmiths.C
49
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.ACCESS LOCAL LOCKSMITH INC is better than 42% of locksmiths.C
42

Reviews for your job

Customers hired ACCESS LOCAL LOCKSMITH INC for 8 kinds of job.

ACCESS LOCAL LOCKSMITH INC for repair hardware

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 2 Google reviews tagged “Repair hardware”

Vicente2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

UPDATE: Originally left a bad review but... The owner of the company came in person to fix the issue and give me a completely new ignition cylinder. The original technician was new to the team and hasn't quite learned to communicate properly with the customer. Leading to the unapproved work and fallout. The owner…

Paid $200+OverpricedRepair hardware
ChristineLocal Guide · 183 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A technician came by fast re-keyed my lock, highly recommended great mobile locksmith services in West Sacramento.

Paid $40–60Great priceBuilding lockoutsLock rekeyingDoor lock & bolt hardware repair

Price

$1460% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 27%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying47$106–$282
Building lockouts34$91–$165
Door lock & bolt hardware repair19—
Installation14—
Safe lock install, open & repair13$74–$246
Car lockouts9$79–$128
Door lock & bolt hardware installation5$135–$323
Security door locks4—

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