Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
AccountAbility Tax and Business Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

AccountAbility Tax and Business Services

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 27 payroll services · 5.0★ from 114 Google reviews

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Report card

Percentile vs other payroll services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AccountAbility Tax and Business Services is better than 96% of payroll services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AccountAbility Tax and Business Services is better than 95% of payroll services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AccountAbility Tax and Business Services is better than 100% of payroll services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AccountAbility Tax and Business Services is better than 100% of payroll services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AccountAbility Tax and Business Services is better than 100% of payroll services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AccountAbility Tax and Business Services is better than —% of payroll services.–
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Reviews for your job

Customers hired AccountAbility Tax and Business Services for 8 kinds of job.

AccountAbility Tax and Business Services for tax preparation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Tax Preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Tax Preparation”

Doodah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Santino and Lizette have been doing my taxes the past few years and not only are they extremely knowledgeable and always super helpful, they go above and beyond to make things as easy as possible on you, are very patient and send helpful reminders, and always do their best to help you understand your taxes and…

Great priceIncome tax filingTax PreparationIncome tax return preparation
NikoLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

On behalf of the Central California Hispanic Chamber of Commerce, we want to extend our sincere appreciation to Santino and the entire team at AccountAbility Tax Service for their outstanding service and assistance with our 2025 tax filing. Their professionalism, attention to detail, excellent communication, and…

Reasonable priceIncome tax return filingTax PreparationIncome tax return preparation
DustinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service every year! I will recommend to all my family and friends hands down!

Great priceIncome tax filingIncome tax return filingTax Preparation
Stefani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Santino & Lizette were excellent advisors to us in our first US tax season, would recommend!

Reasonable priceTax Preparation
RayLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Santino and Lizette are amazing people who do amazing things! They were extremely helpful with helping me with my taxes. They were able to help me with all of my planning and was able to look at things to find ways to help that I didn't see myself. I would 10/10 recommended their services 100%.

Reasonable priceIRS audit representationAccounting supportTax problem consulting
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing people and amazing job.

Cryptocurrency tax planningIncome tax return filingTax Preparation
Liduina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We had a great experience working with Lizette and Santino. From start to finish, the process was smooth, professional, and well-communicated. They took the time to explain everything clearly and made filing our taxes stress-free. We truly appreciate their attention to detail and excellent customer service. Highly recommend!

Reasonable priceTax PreparationBusiness tax services
Lina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly knowledgeable in all aspects of small business taxes and answered every question I had.

Tax problem consultingTax PreparationIncome tax return preparation
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Santino was able to come through for me in a pinch and get my taxes done. He was highly communicative and precise. Once my taxes were done, he offered to discuss ways to help with next year's taxes, which I greatly appreciate. When I needed a letter for a mortgage loan, Santino got the letter written and sent to…

Reasonable priceIncome tax filingTax AccountingIncome tax return filing
Lady5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceTax problem consultingIncome tax filingIncome tax return filing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 63%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Income tax filing12—
Tax Preparation10—
Income tax return filing10—
Income tax return preparation6—
Business tax services5—
Tax Accounting5—
Tax problem consulting4—
Tax planning3—

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