Asbestos testing service · Glendale, AZ · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%76+21.5Replies to reviews 8%99+8.2Momentum penalty46−5.4Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#142 of 184 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 23%
4.9★★★★★112 Google reviews · 23 photos
97%five-star reviews
4.20★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Accu Clean Environmental Solutions LLC at a glance
Customers frequently praise the company for its rapid response times, clear communication, and competitive pricing for asbestos and mold services. Technicians are noted for arriving punctually, explaining procedures thoroughly, and leaving work sites clean. However, lower-rated reviews highlight dissatisfaction with delayed written proposals and disputes regarding insurance claims and final costs, suggesting potential issues with post-service administrative follow-up.
Google rating: 4.9 out of 5 from 112 reviews (97% five-star).
Reviews on this page: 112 Google reviews (104 with written comments, 3 with photos).
Owner responses: the business replied to 21% of reviews.
Most recent review: June 23, 2026.
Service: Hazardous Material Removal Service serving Glendale, Arizona.
Data from Google, last updated November 5, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accu Clean Environmental Solutions LLC: 86/100 on this factor. Category median: 92.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accu Clean Environmental Solutions LLC: 76/100 on this factor. Category median: 92.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accu Clean Environmental Solutions LLC: 46/100 on this factor. Category median: 100.C
46
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accu Clean Environmental Solutions LLC: 99/100 on this factor. Category median: 67.A
99
Bar = this company · dark tick = category median.
Star ratings
112 Google reviews we collected
4.9of 5
5 stars10997%
4 stars00%
3 stars00%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 104 written reviews
98%praise
Praise25298%
Complaints52%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6525%
Speed & response5521%
Would recommend5019%
Communication3313%
Quality & results3212%
Price & value125%
Honesty & trust104%
What customers talk about
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stephanie and Russ are extremely knowledgeable and caring.”
“Russ and Stephanie are very responsive and knowledgeable.”
“I am very satisfied and will recommend them happily.”
“He kept me informed and made me feel secure that the floors were now ready for new flooring.”
“Excellent work removing the popcorn ceiling and doing the abatement.”
“Worst company to deal with.”
“Competitive pricing and skilled, kind technicians .”
“We contacted Accu to come out and do a mold inspection and give us a quote to do the mold remediation etc for one of our Airbnb Owners who was trying…”
“I hope to never have the need to call them again but if I do I know they are honest people and have earned my business”
People customers mention
Stalin22 reviews
Stephanie12 reviews
Russ9 reviews
Rich7 reviews
Richard5 reviews
Steph3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CCarol12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This company is a class act. Stephanie and Russ are extremely knowledgeable and caring. Stalin did the asbestos tile removal efficiently. He kept me informed and made me feel secure that the floors were now ready for new flooring. He always had a smile and a positive attitude. They also had the best prices in the…
EEl4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
A Very professional company to work with…recommend to anyone in need of their services.
JJimLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Russ and Stephanie answered our call for assistance and were onsite within 2 hours. They were very kind to my family and detailed everything so that we all understood what was occurring at each stage. I highly recommend working with them.
CCorporate5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★
We contacted Accu to come out and do a mold inspection and give us a quote to do the mold remediation etc for one of our Airbnb Owners who was trying to sell her home. Stalin came out and then called me and told me the job was going to be around $3500 to treat it. We said great, can you send a proposal, and he…
JJamil10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent work removing the popcorn ceiling and doing the abatement. Competitive pricing and skilled, kind technicians .
IILocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I called today and was concerned about possible asbestos in the popcorn ceiling for a condo i was going to buy after reading some stuff on Google. This company could have made a killing on me because it would have been a rushed service call to meet inspection time. Instead they spent about 30 minutes on the phone…
This company is a class act. Stephanie and Russ are extremely knowledgeable and caring. Stalin did the asbestos tile removal efficiently. He kept me informed and made me feel secure that the floors were now ready for new flooring. He always had a smile and a positive attitude. They also had the best prices in the valley. I am very satisfied and will recommend them happily.
E
El TONY4 reviewsiTotal number of Google reviews El has written across all businesses on Google Maps, not just this one.
Russ and Stephanie answered our call for assistance and were onsite within 2 hours. They were very kind to my family and detailed everything so that we all understood what was occurring at each stage. I highly recommend working with them.
J
Jacob Schoose5 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
We contacted Accu to come out and do a mold inspection and give us a quote to do the mold remediation etc for one of our Airbnb Owners who was trying to sell her home. Stalin came out and then called me and told me the job was going to be around $3500 to treat it. We said great, can you send a proposal, and he said he would. 3 days later we called back and ask for proposal again. The next day Stalin called the owner and try to upsell her like crazy for about triple the quote what he told us! Neither the Owner nor us have received a quote from them ever! Very disappointing with the whole bait and switch that Stalin tried to pull on this single mom who was trying to sell her home.
Response from the owner · 10 months ago
I apologize for the delay in getting this quote to you. As I mentioned to Tony who was the "go between" handling this for the homeowner I was out of the office all week due to not only illness but also my husband having a heart attack on Monday. I was not aware of the need for a written proposal until Friday when the homeowner called our office stating that she had not heard from Tony who was handling this issue for her. I do know that Tony was given two prices, one for homeowner pay and the other if we needed to bill this through insurance which typically takes 60-90 days for payment. As today is my first day back in the office after the holiday week and absence for personal reasons all estimates and invoices are being processed in the order they were completed. It is unfortunate that a little grace couldn't be extended due to the circumstances.
J
Jamil Naser10 reviewsiTotal number of Google reviews Jamil has written across all businesses on Google Maps, not just this one.
I called today and was concerned about possible asbestos in the popcorn ceiling for a condo i was going to buy after reading some stuff on Google. This company could have made a killing on me because it would have been a rushed service call to meet inspection time. Instead they spent about 30 minutes on the phone with me talking through the very very minimal risks of it even being used based on the information provided to them. I hope to never have the need to call them again but if I do I know they are honest people and have earned my business
Response from the owner · a year ago
Thank you. We know that dealing with asbestos can be overwhelming, but we do our best to make sure that you were educated and then the situation remedied.
J
Joel Raschke8 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Wow, where to start.
We recently had some major flood damage and called Accu Clean.
I spoke with Stephanie and she asked if she could call me back and that her and Russ would come by.
Unfortunately, all their crews were on another emergency and could not help us out. But what I'm wanting to share is how Russ and Stephanie still showed up and shared with us how we should mitigate, along with offering up their equipment for us to use (borrow...) They could have easily told me over the phone they did not have the resources to help and moved on. Instead they took it upon themselves to offer us help personally. That just doesn't exist so much anymore. I want to say thank you guys, it meant a lot to us!!!
Response from the owner · a year ago
Thank you, Joel. We strive to make sure that each situation and emergency is handled as if you were family. If you ever have any other need of our services, just give us a call.
B
Bo Cooper3 reviewsiTotal number of Google reviews Bo has written across all businesses on Google Maps, not just this one.
This company is awesome. I needed some help on a tricky situation and they talked with me for 10-15 minutes free of charge and made me and my client feel so much better. Thank you again, do not hesitate to contact this company for any needs you may have.
Response from the owner · a year ago
Thank you, Bo. So glad we could be a part of solving your situation. Please don't hesitate to reach out to us in the future.
V
Vickie Gentry2 reviewsiTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
Excellent company. Russ and Stephanie are very responsive and knowledgeable. We have used Accu Clean two times for asbestos and mold mitigation. In both cases they responded quickly with reasonable and competitive pricing. On site, Stalin took care of all of our needs. Showed up on time, kept us constantly updated, finished on time and thoroughly cleaned up the area. We are very satisfied with Accu Clean and have and will recommended them to others.
Response from the owner · a year ago
Thank you, Vickie. We know that asbestos and mold mitigations can feel unexpected and overwhelming. We're always here to make sure everything gets back on track and back to normal.
