Ace Comfort Air Conditioning & Heating at a glance
Google reviewers rate Ace Comfort Air Conditioning & Heating 4.9 out of 5 based on 210 reviews, with the owner responding to 98% of them. Customers frequently praise the company for punctual emergency repairs, clear communication regarding repair versus replacement options, and reasonable pricing on installations and maintenance. However, a small number of low-star reviews cite issues with warranty fulfillment, service fees, and technicians arriving late or failing to complete work within the promised timeframe.
Google rating: 4.9 out of 5 from 210 reviews (96% five-star).
Reviews on this page: 210 Google reviews (206 with written comments, 21 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 27, 2026.
Service: HVAC Contractor serving Houston, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
210 reviews on Google
5★202
4★3
3★0
2★1
1★4
Reviews from Google, shown as published (original wording, unedited).
Andrew Miller2 reviews
★★★★★
After our last mini-split failed in less than a year, I knew I had to find a better AC company, and I found it in Ace Comfort.
Abram and team were fast, professional, and affordable. Came out to assess my problems quickly, had a quote within a few hours, and had a complete new system delivered and installed two days later. They took special care to make the install look nice and organized on the outside, and left the workspace clean afterward.
I can't speak highly enough about their work. I'll call them for any future AC needs.
Price assessment: Great price
Services: Install AC
Response from the owner · 3 weeks ago
Thank you, Andrew, for the fantastic five-star review! We’re glad Abram and the Ace Comfort team could provide fast, professional service and install your new mini-split system quickly and neatly. We truly appreciate your trust and look forward to helping with any future air-conditioning or heating needs in Houston.
We had an older HVAC system making unusual noises and wanted to know whether it needed repair or replacement. The technician inspected it and discussed both options without making the decision for us. The communication was clear, and we had a better idea of what made sense financially.
Response from the owner · a month ago
Thank you, James, for choosing Ace Comfort Air Conditioning & Heating. We’re glad our technician could inspect your older HVAC system, explain the HVAC repair and replacement options, and help you make an informed decision without pressure. We appreciate your trust in our team for HVAC and AC service in Houston, TX.
Hottest week of the summer and the unit goes down in the middle of the night. Call, arrival and repair in less than an hour. Thank you for the amazing service!
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system repair
Response from the owner · 2 months ago
Thank you so much, Carolyn, for your wonderful 5-star review! We know how stressful it is when your AC goes out during the hottest part of the summer, especially in the middle of the night. We're glad we could respond quickly, diagnose the problem, and get your HVAC system repaired in less than an hour. At Ace Comfort Air Conditioning & Heating, we take pride in providing fast, reliable emergency AC repair and honest service throughout Houston. Thank you for trusting us with your home comfort—we truly appreciate your business and look forward to helping you whenever you need us!
Abram, def was very helpful helped out a lot. Great professional HVAC mechanic . Really appreciate his help and service !!!
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system repair, A/C system repair, Repair HVAC
Response from the owner · 2 months ago
Thank you so much, Carlene, for your amazing 5-star review! It was a pleasure helping you, and I truly appreciate your kind words. At Ace Comfort Air Conditioning & Heating, we take pride in providing honest, professional HVAC repair at a fair price. I'm glad we were able to get your A/C system repaired and back up and running. If you ever need AC repair, HVAC maintenance, or heating services in Houston or the surrounding areas, we're always here to help. Thank you again for trusting Ace Comfort Air Conditioning & Heating!
He came out on time and he fixed the AC for late night emergency. I appreciate Ace LLC for all of their help in this situation.
Services: HVAC system repair, A/C system repair, Repair HVAC
Response from the owner · 2 months ago
Thank you so much, Hope! We truly appreciate your 5-star review and are glad we could help with your late-night AC emergency. At Ace Comfort Air Conditioning & Heating LLC, we work hard to provide fast, reliable air conditioning repair, HVAC repair, and honest service for homeowners in Houston, TX and the surrounding areas. Thank you for trusting us with your AC repair, and we're always here if you need heating or air conditioning service in the future. We appreciate your business! – Abram, Ace Comfort Air Conditioning & Heating LLC
Save yourself the trouble of calling around for a good HVAC company. Local guys that know what they are doing and don’t pass all the overhead expenses on to you like the big companies do. But still installing the same brand name equipment AND with a longer warranty on labor than anywhere else I found.
Places like this shouldn’t exist but I’m glad they do.
Price assessment: Great price
Price: $1–200
Services: HVAC system maintenance
Response from the owner · 3 months ago
Thank you so much, Travis! We truly appreciate you taking the time to share your experience with Ace Comfort Air Conditioning & Heating. It means a lot to know you recognized our commitment to honest pricing, quality HVAC service, and extended labor warranties. We work hard to provide reliable AC repair, AC installation, HVAC maintenance, and air conditioning replacement for homeowners throughout Houston Heights, River Oaks, the Greater Houston area, and inside the 610 Loop. Thank you for trusting our local, family-owned business. We look forward to serving you for many years to come!
Abram came out on time and got the unit back to working. Was honest with his assessment and provided friendly service would recommend.
Price assessment: Reasonable price
Services: HVAC system repair, A/C system maintenance, A/C system repair, Repair HVAC
Response from the owner · 4 months ago
Thank you, Christopher, for your 5-star review! We appreciate you trusting Ace Comfort Air Conditioning & Heating with your HVAC repair needs.
We're glad we could arrive on time, provide an honest assessment, and get your air conditioning system back up and running quickly. Our team is committed to delivering reliable HVAC repair, A/C repair, air conditioning maintenance, and heating services throughout Houston and the surrounding areas.
Thank you for your recommendation and for choosing Ace Comfort Air Conditioning & Heating. We look forward to helping you with any future HVAC service, air conditioning repair, or preventative maintenance needs.
— Abram, Ace Comfort Air Conditioning & Heating
Abram was fast and professional, showed up on time gave a diagnosis, highly recommend to any one in the Houston area. There family owned as well.
Price assessment: Reasonable price
Services: HVAC system repair, A/C system repair, Repair HVAC
Response from the owner · 4 months ago
Thank you, Raymond, for taking the time to leave us a 5-star review! We truly appreciate your kind words. It was our pleasure to help diagnose the issue and get you pointed in the right direction. At Ace Comfort Air Conditioning & Heating, we take pride in providing fast, professional, and honest HVAC service throughout Houston. Thank you for supporting our family-owned business and for recommending us to others. We look forward to helping you with any future heating or cooling needs!
Abram was out as scheduled on time and was very informative and answered all questions. Great work.
Price assessment: Great price
Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, A/C system repair, Repair HVAC
Response from the owner · 4 months ago
Thank you for the 5-star review, J! We truly appreciate you trusting Ace Comfort Air Conditioning & Heating with your HVAC repair and maintenance needs. We're glad Abram was able to arrive on time, answer all of your questions, and provide the quality service you deserve. Our goal is to deliver honest recommendations, affordable HVAC repairs, and reliable air conditioning and heating services for homeowners throughout the Houston area. Thank you for your support, and we look forward to helping with your future A/C maintenance, HVAC repairs, and heating system needs!
Super responsive and knows what there doing and trustworthy and transparent.
Price assessment: Reasonable price
Services: HVAC system repair, A/C system repair, Repair HVAC, Install AC
Response from the owner · 4 months ago
Thank you for the 5-star review, Ruben! We appreciate your trust in Ace Comfort Air Conditioning & Heating. Providing responsive service, honest communication, and transparent pricing is at the core of what we do. We're glad we could help with your HVAC repair and air conditioning installation needs and make the process smooth from start to finish. Thank you for choosing our family-owned HVAC company. We look forward to serving you for future AC repairs, HVAC maintenance, and heating services throughout the Houston area.
