Customers frequently praise the punctuality, professional communication, and quality of repairs for doors, cabinets, and painting. However, recurring criticisms in lower-rated reviews highlight significant delays in completing jobs, failure to provide timely quotes, and billing amounts that exceed initial verbal estimates or appear excessive for minor tasks.
Google rating: 4.8 out of 5 from 520 reviews (92% five-star).
Reviews on this page: 520 Google reviews (388 with written comments, 14 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Handyman serving Boston, Massachusetts.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
520 reviews on Google
5★480
4★21
3★4
2★5
1★10
Reviews from Google, shown as published (original wording, unedited).
JK
Jon Kelley4 reviews
★★★★★
Very professional service, from the woman that answered the phone to Tom the craftsman. Tom did the quoted repair and showed me photos of unexpected damage that requires further repair. I will absolutely call Ace to do this in the spring. I’m more than satisfied
Price assessment: Reasonable price
Services: Paint indoors
Response from the owner · 3 years ago
We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. We look forward to completing the follow-up work for you in the spring!
We had a fantastic experience with Mike T. from Ace Handyman Services! He installed a new barn door for our master bath and did an absolutely flawless job. Mike was friendly, professional, and went above and beyond to make sure everything was perfect. We love the final result and wouldn't hesitate to use Mike and Ace Handyman Services again!
Response from the owner · 5 days ago
David, thank you for the wonderful review, I am thrilled that your new barn door came out exactly as you had hoped! Thank you for trusting Ace Handyman Services to get it done right for you!
Did a great job. Adjusted well to complications. Quality work.
Price assessment: Reasonable price
Services: Deck repair
Response from the owner · 6 days ago
Mike, thank you for trusting us with your deck repair project! I am glad that you Matt was able to replace the existing stairs with a new code-compliant set of stairs! We look forward to working with you again!
Dan was efficient, skills, tidy and a very nice person
Services: Home maintenance & repairs
Response from the owner · a week ago
Thank you for trusting Ace Handyman Services with your Arllington home! I am glad you had a good experience with Dan this morning. Please keep us in mind for any future projects you may have
Mike the “doorman” fixed almost every closets door in my house. These are solid wood doors that wouldn’t close and were cracking from rubbing together for years. I thought he would recommend replacing them but instead he fixed all of them in a day. The price was fair. He was skillful, efficient and nice.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a week ago
Thank you for trusting us in your home! I am very happy to hear that you had a great experiece with Mike! Thank you for your business, we look forward to working for you again soon!
Steve was great, very communicative, helpful and did all the jobs to my satisfaction!
Price assessment: Great price
Services: Moving assistance, Home maintenance & repairs
Response from the owner · a week ago
Hi Mary! Thank you for the kind review, I am glad that Steve was able to get your To-Do List DONE! We appreciate your trust in Ace Handyman Services and we look forward to returning to Acton for your next project.
Steve from Ace Handyman was fantastic! He arrived on time, was clearly an expert in his trade, and was a pleasure to talk with. He did a beautiful job hanging our mirror, and we couldn’t be happier with the result. An excellent experience from start to finish. Highly recommend Steve and Ace Handyman!
Response from the owner · 2 weeks ago
Thanks Norm! I am glad you had such a great experience with Ace Handyman Services! The mirror looks great! Thanks for trusting us in your home!
Steve was EXCELLENT! Very friendly, courteous, professional. Explained everything and did the work quickly and effectively. Cleaned up well and was a pleasure to work with!
Price assessment: Great price
Services: Home maintenance & repairs
Response from the owner · 3 weeks ago
Hi Shanna, thank you for the extremely kind words! I am thrilled that Steve was able to get your kayak rack mounted in your garage, hope it makes storing it easier for you! We hope to hear from you again when you have other home improvements projects that you need done!
