Michelle Fry1 reviewTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI recommend; timely and Professional.
- Pest type: Termites
Ace Plus Pest Solutions
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 342 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 134 Google reviews · 22 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$195typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Ace Plus Pest Solutions at a glance
Google reviewers rate Ace Plus Pest Solutions five stars based on 134 reviews, highlighting punctual arrivals, thorough inspections, and effective treatments for termites, bed bugs, and other pests. Customers frequently cite clear communication, reasonable pricing, and knowledgeable staff as key factors in their satisfaction. The single one-star review notes a lack of responsiveness during a warranty period, though the owner has not replied to any reviews to date.
- Google rating: 5.0 out of 5 from 134 reviews (99% five-star).
- Reviews on this page: 134 Google reviews (81 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: November 5, 2026.
- Service: Wildlife serving Pompano Beach, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Plus Pest Solutions: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Plus Pest Solutions: 97/100 on this factor. Category median: 90.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ace Plus Pest Solutions: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Plus Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Plus Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.
Star ratings
134 Google reviews we collected
- 5 stars13399%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
- Praise19898%
- Complaints52%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1554%
- Reasonable1346%
- Overpriced00%
- Not sure00%
$195+80% vs typical wildlife removal services
Middle half of what 19 customers paid ($119–$323) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4321%
- Would recommend4321%
- Quality & results3316%
- Speed & response3316%
- Honesty & trust2110%
- Communication168%
- Price & value147%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Santiago was super nice and professional and always arrived on time.”
“I would highly recommend Ace Plus Pest Solutions to anyone who wants peace of mind and a pest-free home!”
“A very quick response time and thorough successful treatment of pest.”
“Communication has been excellent: they're quick to respond, keep us informed, and make scheduling easy.”
“From the first visit, the team has been friendly, professional, and genuinely caring about doing the job right.”
“He explained everything clearly and made us feel confident about the next steps.”
“We've seen a real difference, and the pricing is fair for the quality of service.”
People customers mention
- Santiago 12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ace Plus Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Yordanska1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Excellent service from Ace Plus Pest! They did an awesome job! Santiago was super nice and professional and always arrived on time. Great experience from start to finish. Highly recommend them!
Paid $200+Reasonable priceRodent extermination
Bridget7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Absolutely awesome!!! I highly recommend Santiago and his company. A friendly knowledgeable guy. A very quick response time and thorough successful treatment of pest.
Paid $1–20Great priceAnt extermination
CorsaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ace came by quickly to help with a bee problem we had. Their service and support were great. Thanks!
Paid $200+Reasonable priceBee extermination
JimLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ace Plus Pest Solutions exceeded my expectations. They came out quickly, assesed the situation, and explained the plan to resolve a rodent problem. They have followed up with me multiple times. I definitely recommend them!
Paid $60–80Reasonable priceRodent extermination
BrighthouseLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience with Santiago for the termite treatment at my property. Santiago was very professional, responsive, and did an excellent job. I received three different proposals, and Santiago’s company offered the best value with a very competitive price. One of the things that made me feel especially…
Paid $200+Reasonable priceTermite inspectionTermite extermination
Tere8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Santiago was extremely knowledgeable did a close inspection and determined I’m dealing with bird mites. He was very polite since the very first phone call and very sympathetic with my situation. I found him to be very honest and trustful. He applied the treatment and Im very hopeful the problem will be fixed. I…
Paid $200+Great priceFlea & mite extermination
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite extermination | 10 | $214–$426 |
| Rodent extermination | 8 | $79–$323 |
| Home inspection | 7 | $68–$171 |
| Termite inspection | 7 | $91–$371 |
| General pest inspection | 7 | $63–$128 |
| Ant extermination | 6 | $79–$246 |
| Cockroach extermination | 6 | $80–$196 |
| Bed bug extermination | 6 | $171–$426 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 134 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Yordanska Ten1 reviewTotal number of Google reviews Yordanska has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service from Ace Plus Pest! They did an awesome job! Santiago was super nice and professional and always arrived on time. Great experience from start to finish. Highly recommend them!
- Price assessment: Reasonable price
- Price: $200+
- Services: Rodent extermination
- Pest type: Rodents
Bridget House7 reviewsTotal number of Google reviews Bridget has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely awesome!!! I highly recommend Santiago and his company. A friendly knowledgeable guy. A very quick response time and thorough successful treatment of pest.
- Price assessment: Great price
- Price: $1–20
- Services: Ant extermination
- Pest type: Ants
Evelyn Baeza Diaz13 reviewsTotal number of Google reviews Evelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe've had Ace Plus Pest Solutions for full service at Halcyon Apartments, and we couldn't be happier. From the first visit, the team has been friendly, professional, and genuinely caring about doing the job right. Communication has been excellent: they're quick to respond, keep us informed, and make scheduling easy. Most importantly, the results speak for themselves. We've seen a real difference, and the pricing is fair for the quality of service. It's rare to find a company that is this reliable and personable. I would highly recommend Ace Plus Pest Solutions to anyone who wants peace of mind and a pest-free home!
- Price assessment: Great price
- Services: Home inspection, Hornet & wasp extermination, Rodent extermination, Termite inspection, Termite extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Bed bug extermination
- Pest type: Ants, Rodents, Cockroaches, Bed bugs
Jonah Nelson8 reviewsTotal number of Google reviews Jonah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSantiago is a fantastic guy! Glad I was able to meet him.
Ihab Lababidi10 reviewsTotal number of Google reviews Ihab has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI know Santiago for almost 10 years, every time I call him for pest control treatment never disappointed. he’s very trustworthy.
- Price assessment: Reasonable price
Michelle Lopez7 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSantiago was extremely professional, knowledgeable, and thorough. He took the time to carefully inspect our home, found the source of our ant problem and located the colony, and also discovered live termites that we weren’t aware of. He explained everything clearly and made us feel confident about the next steps. Very impressed with his expertise and attention to detail. Highly recommend him!
- Services: Home inspection, Termite extermination, Ant extermination
Stephanie Davila2 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAce plus was great to us. Reliable, good people you can trust. They also know their stuff when it comes to extermination. We have seen great results.
- Price assessment: Reasonable price
Corsa Technik MotorsportsLocal Guide · 23 reviewsTotal number of Google reviews Corsa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAce came by quickly to help with a bee problem we had. Their service and support were great. Thanks!
- Price assessment: Reasonable price
- Price: $200+
- Services: Bee extermination
Jim ShannonLocal Guide · 13 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAce Plus Pest Solutions exceeded my expectations. They came out quickly, assesed the situation, and explained the plan to resolve a rodent problem. They have followed up with me multiple times. I definitely recommend them!
- Price assessment: Reasonable price
- Price: $60–80
- Services: Rodent extermination
Business details
- Address: 1596 NE 27th Ct, Pompano Beach, FL 33064
- Phone: (954) 812-2847
- Website: acepluspest.com
- Service area: Pompano Beach, FL