iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 61 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★45 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ackerman Gutters 5/5 from 45 reviews, noting the owner replies to 98% of feedback. Customers describe gutter and guard installations as punctual, professional, and detailed, with staff providing clear communication, reasonable pricing, and thorough cleanup. Recurring themes include helpful sales interactions, efficient scheduling, and crews addressing specific issues like pitch problems or fallen branches. No common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 45 reviews (100% five-star).
Reviews on this page: 45 Google reviews (37 with written comments, 6 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 16, 2026.
Service: Gutter Cleaner serving Taylor, Michigan.
Data from Google, last updated October 29, 2026.
Score profile vs other gutter cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Ackerman GuttersGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ackerman Gutters: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ackerman Gutters: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ackerman Gutters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
5.0of 5
5 stars45100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 37 written reviews
100%praise
Praise83100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2125%
Quality & results1923%
Speed & response1518%
Would recommend1214%
Communication911%
Price & value45%
Honesty & trust34%
What customers talk about
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brendan was very polite and attentive and accommodated some minor last minute changes.”
“Rob Daschke and his crew did a great job installing 6 inch gutters and gutter guards.”
“They arrived on time and went above and beyond to fix trouble spots.”
“I’ll use Ackerman with Eric and Brendan for all of my future gutter needs and recommend them to friends and family.”
“Very professional company with outstanding communication.”
“Price was reasonable.”
“I honestly could not have asked for a better experience.”
People customers mention
Eric4 reviews
Installation4 reviews
Brendan3 reviews
Jacob3 reviews
Seth3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent job. They arrived on time and went above and beyond to fix trouble spots. I would highly recommend them
BBill4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Rob Daschke and his crew did a great job installing 6 inch gutters and gutter guards. Professional and cleaned up when they where done.
DDavid1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a good experience with Ackerman Gutters in Novi. We are happy with how everything turned out. Brendan was very polite and attentive and accommodated some minor last minute changes. Overall a good experience with Ackerman Gutters.
TTrever4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ackerman Gutters was great! Super professional and fast. The gutters look amazing. Thanks!
JJay8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The crew did a great job on the gutters and also cut down a large branch that fell down out of the blue onto the garage. Really appreciated that help.
LLori3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ackerman was the second company I called on for a repair. First company wanted to replace my 6 year old gutter. Ackerman said they would fix my pitch problem. Very professional company with outstanding communication. Brendan came out with his crew and completed the job. He explained everything in detail what…
Excellent job. They arrived on time and went above and beyond to fix trouble spots. I would highly recommend them
Response from the owner · a week ago
Thank you, John, for your kind words! We’re delighted to know our team could provide punctual and thorough service addressing the trouble spots with your gutters. Your recommendation means a lot to us, and we’re proud to be your trusted choice for local gutter services.
-The Ackerman Family
R
rich&margie8 reviewsiTotal number of Google reviews rich&margie has written across all businesses on Google Maps, not just this one.
Seth and Cameron were great. Beautiful installation!
Response from the owner · a week ago
Thank you, Rich, for recognizing Seth and Cameron's work! We're delighted to hear that you’re pleased with the seamless gutter installation. We appreciate your feedback and trust in our local expertise. Let us know if you need any future gutter services!
-The Ackerman Family
B
Bill McClelland4 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Rob Daschke and his crew did a great job installing 6 inch gutters and gutter guards. Professional and cleaned up when they where done.
Response from the owner · a week ago
Thank you, Bill, for sharing your positive experience. We’re glad Rob and the crew provided professional gutter installation and thorough cleanup, ensuring your satisfaction. Feedback like yours encourages us to continue delivering quality service in our community. Please let us know if we can assist with any future needs.
-The Ackerman Family
D
David Hutka1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
We had a good experience with Ackerman Gutters in Novi. We are happy with how everything turned out. Brendan was very polite and attentive and accommodated some minor last minute changes. Overall a good experience with Ackerman Gutters.
Response from the owner · a week ago
Thank you, David, for sharing your experience! We're thrilled to hear that you are happy with the seamless gutter installation and appreciated Brendan's attentiveness. Providing quality service and accommodating our valued customers’ needs is our priority. If you need any gutter services in the future, don't hesitate to reach out.
-The Ackerman Family
C
Cyndi Morningstar4 reviewsiTotal number of Google reviews Cyndi has written across all businesses on Google Maps, not just this one.
Thank you, Cyndi! We’re delighted to hear that you found our service efficient. Providing seamless gutter solutions and ensuring excellent customer satisfaction are always our priorities. If you ever need assistance with gutter installation or maintenance in the future, feel free to reach out.
-The Ackerman Family
T
Trever Joy4 reviewsiTotal number of Google reviews Trever has written across all businesses on Google Maps, not just this one.
Ackerman Gutters was great! Super professional and fast. The gutters look amazing. Thanks!
Response from the owner · a week ago
Thank you, Trever, for your kind words! We're thrilled you're happy with the seamless gutters and our professional service. If you ever need assistance with gutter cleaning or repair, don't hesitate to reach out. Your satisfaction with your home's improvement means the world to us.
-The Ackerman Family
J
Jay Lefkowitz8 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
The crew did a great job on the gutters and also cut down a large branch that fell down out of the blue onto the garage. Really appreciated that help.
Response from the owner · a week ago
We’re so glad to hear you appreciated our work on the gutters and addressing the unexpected branch issue—your satisfaction is our priority. Thank you for choosing our services, Jay!
-The Ackerman Family
L
Lori Heiden3 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Ackerman was the second company I called on for a repair. First company wanted to replace my 6 year old gutter. Ackerman said they would fix my pitch problem. Very professional company with outstanding communication. Brendan came out with his crew and completed the job. He explained everything in detail what they did. When I need to replace all my gutters, I will be calling Ackerman Gutters.
Response from the owner · a week ago
Thank you, Lori, for sharing your experience! We're delighted to know Brendan and the team provided a professional gutter repair service and clear communication for your home. When you're ready for a seamless gutter installation, we’d be thrilled to assist again.
-The Ackerman Family
J
jaime Baker4 reviewsiTotal number of Google reviews jaime has written across all businesses on Google Maps, not just this one.
Working with Ackerman Gutters was a breeze! Eric in sales and Brendan in install were timely, knowledgeable, responsive and made the whole process effortless. We had a very easy and fast quote with discussion about relocating and correcting a problem downspout and the installation was better than expected. I’ll use Ackerman with Eric and Brendan for all of my future gutter needs and recommend them to friends and family.
Response from the owner · a week ago
Thank you, Jaime, for sharing your experience! We're thrilled to hear that Eric and Brendan provided you with excellent service during your gutter quote and installation in your home. Your recommendation means a lot to us! Let us know if we can assist with future gutter needs.
-The Ackerman Family
M
mark imbronone7 reviewsiTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
My gutter installation went very well. I would recommend Ackerman Gutters to anyone.
Response from the owner · 2 months ago
Thank you, Mark! We're thrilled to hear you had a great experience with your gutter installation. Your recommendation means a lot to us, and we're here for any future gutter needs you might have.
-The Ackerman Family
