Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Aclean Steamers Couch & Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Aclean Steamers Couch & Upholstery Cleaning

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 172 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aclean Steamers Couch & Upholstery Cleaning is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aclean Steamers Couch & Upholstery Cleaning is better than 99% of upholstery cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aclean Steamers Couch & Upholstery Cleaning is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aclean Steamers Couch & Upholstery Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aclean Steamers Couch & Upholstery Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aclean Steamers Couch & Upholstery Cleaning is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Aclean Steamers Couch & Upholstery Cleaning for 3 kinds of job.

Aclean Steamers Couch & Upholstery Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Upholstery cleaning”

Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sergio did an excellent job cleaning our carpets, couches, chairs, and an upholstered bed/headboard! I’ve had other cleaners in the past but nothing close to the level of detail and thorough cleaning that he provided. In addition to stellar service, he was prompt and punctual with my quote, getting scheduled, and arrival/departure. 10/10 👍👍

Upholstery cleaningGeneral carpet cleaning
Caitlyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing job cleaning our couch! It seriously looks brand new and I could not be happier! Super easy to schedule, very reasonably priced, and everyone was very friendly and professional. 10/10 recommend!

Great priceUpholstery cleaning
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sergio really did a great job cleaning and refreshing a sofa no other upholstery cleaner wanted to take on because it was pure linen. So a difficult and fragile fabric to clean. You really need to know what you're doing and he did. Lots of experience. Also texted a full week later to check up to ensure we were…

Reasonable priceUpholstery cleaning
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sergio was wonderful, very prompt and very easy to communicate with and gave the extra effort I was looking for… I would recommend him to anyone!

Reasonable priceUpholstery cleaningPet stain & odor removal
NancyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication! Clean, hardworking, fast and very accommodating . You will be very pleased with their services and results. I have already recommended him to several friends

Reasonable priceUpholstery cleaningGeneral carpet cleaning
SprihaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sergio was extremely professional, timely, and quick! He offered us a wonderful deal to clean our large sectional and even included an extra piece of furniture at no extra cost. Our couches are visibly cleaner and smell wonderful. Would highly recommend in the RDU area!!!

Great priceUpholstery cleaning
Konstantin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super impressed with the service! Booking was easy, the technician showed up right on time, and the results were fantastic. My sectional had some tough spots and pet hair, but now it looks spotless. Will definitely use this service again and recommend it to friends!

Great priceUpholstery cleaning
Алéкса6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m really happy with the service! The technician was efficient, respectful, and did an amazing job. My sofa hadn’t been cleaned in years and now it looks almost brand new. Great experience — would definitely book again.

Great priceUpholstery cleaning
Alexander4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service from start to finish. The technician was friendly, careful with the furniture, and clearly knew what he was doing. My couch looks brighter, feels cleaner, and the whole room smells fresher. I’m very happy with the results — highly recommend!

Great priceUpholstery cleaning
WILLIAMLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This young good looking polite and competent man with a beard, did a VERY thorough and careful job about cleaning a large leather sectional couch for us!! We were very pleased afterward!! This couch that we have had for years---is now a central piece in our brand new home! So having it cleaned correctly--means a lot!!!

Upholstery cleaning
Britt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very impressed with the results of my couch cleaning! Service was excellent and very thorough. Sergio took his time cleaning my very dirty couch.

Reasonable priceUpholstery cleaningPet stain & odor removal
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sergio did a really fantastic job cleaning my couch!! It was dirty and now it’s like new. I can highly recommend them without reservation!

Great priceUpholstery cleaning
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wow! I needed my couch cleaned today because we have guests coming over. The Aclean team came same day, cleaned everything professionally, and dried the couch so we could use it just two hours after cleaning! All the stains are gone. It’s like magic! Super professional and fast—thank you so much! 🙏🏻

Reasonable priceUpholstery cleaningPet stain & odor removal
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sergio is fantastic! Quick to respond, outstanding job, and so friendly!

Great priceUpholstery cleaningPet stain & odor removal

Price

$259+8% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning14$170–$340
Pet stain & odor removal5$144–$260
General carpet cleaning3$146–$303

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