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ACM Removal, LLC

Asbestos testing service · Wichita, KS · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%86+59.5Reliability 31%77+23.7Experts Score= 83Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 84 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 31%
4.9 ★★★★★ 44 Google reviews · 1 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
Sep 2026latest review

ACM Removal, LLC at a glance

Customers report that ACM Removal, LLC provides prompt asbestos testing, inspection, and removal services with clear communication and reasonable pricing. Reviewers frequently highlight the company's professional approach, quick turnaround times, and willingness to accommodate urgent scheduling needs. One recurring criticism involves inadequate containment measures during a removal project, where plastic sheeting was improperly installed, leaving the work area partially open.

  • Google rating: 4.9 out of 5 from 44 reviews (95% five-star).
  • Reviews on this page: 44 Google reviews (41 with written comments, 1 with photos).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: September 14, 2026.
  • Service: Hazardous Material Removal Service serving Wichita, Kansas.

Data from Google, last updated November 1, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction86Reliability77Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 86 (median 94)Reliability: 77 (median 92)Momentum: 100 (median 100)
ACM Removal, LLCHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ACM Removal, LLC: 86/100 on this factor. Category median: 94.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ACM Removal, LLC: 77/100 on this factor. Category median: 92.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ACM Removal, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.

Star ratings

44 Google reviews we collected

  • 5 stars4295%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 41 written reviews

  • Praise9999%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2424%
  • Staff & attitude2222%
  • Price & value1414%
  • Would recommend1414%
  • Quality & results1111%
  • Communication1111%
  • Honesty & trust44%

What customers talk about

We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Friendly, quick turn-around on a safety check for me.”
  • “I called to ask questions and the staff was very knowledgeable!”
  • “I thought my services were affordable and I was pleased with the results.”
  • “Everyone I dealt with was very knowledgeable and professional, I am so glad they were recommended to me and I would certainly recommend them to others.”
  • “John arrived on time and demonstrated exceptional professionalism, dedication, and attention to detail throughout the entire day.”
  • “John demonstrated exceptional technical expertise, excellent communication skills, and a thorough understanding of the inspection process, ensuring we…”
  • “Honestly this was a really good experience and I'd highly recommend ACM.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

D11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, quick turn-around on a safety check for me. Would use again for any asbestos-related concerns.

HayatLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called to ask questions and the staff was very knowledgeable! I did not use this service, I choose to move from my current housing situation due to my landlord not fixing problems. I would recommend!

Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

ACM Removal LLC provided an outstanding asbestos inspection experience from start to finish. This was a large, multi-building commercial facility that we engaged ACM to inspect. John arrived on time and demonstrated exceptional professionalism, dedication, and attention to detail throughout the entire day. He…

Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I found representatives from this company to be informative, extremely professional, and helpful. They got me on the calendar right away, even though it was during the 'back to school' season, their busy season. I thought my services were affordable and I was pleased with the results.

Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

ACM Removal did a thorough excellent job on removing the asbestos in my basement. I was very pleased.

Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am so grateful to ACM. We hired them three times to take care of mold and asbestos in our home, and I would hire them again in a heartbeat. They were affordable, incredibly helpful, personable, and I felt very taken care of during a difficult time with our home.

Photos

Customer reviews

4.9 ★★★★★ 44 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
D W11 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, quick turn-around on a safety check for me. Would use again for any asbestos-related concerns.

Hayat SaadLocal Guide · 17 reviewsTotal number of Google reviews Hayat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called to ask questions and the staff was very knowledgeable! I did not use this service, I choose to move from my current housing situation due to my landlord not fixing problems. I would recommend!

Jan2 reviewsTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

ACM Removal LLC provided an outstanding asbestos inspection experience from start to finish. This was a large, multi-building commercial facility that we engaged ACM to inspect. John arrived on time and demonstrated exceptional professionalism, dedication, and attention to detail throughout the entire day. He conducted a highly thorough inspection, carefully examining every area and detail to provide us with a comprehensive assessment and the confidence we needed to make an informed purchasing decision. John demonstrated exceptional technical expertise, excellent communication skills, and a thorough understanding of the inspection process, ensuring we had complete confidence in the findings. His diligence and prompt delivery of the final report provided the critical information we needed to make an important business decision.

Lisa Joy4 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I found representatives from this company to be informative, extremely professional, and helpful. They got me on the calendar right away, even though it was during the 'back to school' season, their busy season. I thought my services were affordable and I was pleased with the results.

Cindy fisher5 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

ACM Removal did a thorough excellent job on removing the asbestos in my basement. I was very pleased.

Sarah Knapp1 reviewTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so grateful to ACM. We hired them three times to take care of mold and asbestos in our home, and I would hire them again in a heartbeat. They were affordable, incredibly helpful, personable, and I felt very taken care of during a difficult time with our home.

Barbara2 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

At 9:30 AM, my contractor notified me of potential asbestos in my crawlspace. By 2 PM, ACM was under my house, and was able to give me the good news that it wasn't asbestos, and now my encapsulation is back on track. Thank you so much !!

J SmithLocal Guide · 31 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Fox and his team did a fantastic job removing about 1,500 SQ Ft of tile and mastic from my basement. The estimate was prompt, the removal was prompt, and the price (while not cheap) was actually less than what I expected. Great communication and would overall recommend.

Jay Piper6 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

ACM Removal did a fantastic job removing the original asbestos floor tiles and adhesive from the den of my 1955 home. John got an estimate to me the same day I first called, then his team of Chris and Mike were here two days later and had the tiles and adhesive gone, the air lab-tested, and finished up by later that afternoon. Reasonable price, great communication, and excellent customer service.

Response from the owner · a year ago

Mr. Piper, I'm glad we were able to handle you so quickly and that you're pleased with our work. Thanks, and good luck with the rest of your renovation project. -John Fox, Owner

Perfix Plumbing5 reviewsTotal number of Google reviews Perfix has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company!!! Professional work in a timely manner!!!

ACM Removal, LLC on Google Maps →

Business details