Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
ACS Group Inc - General contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%78+20.3Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

ACS Group Inc - General contractor

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 11 general contractors · 4.9★ from 40 Google reviews

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Report card

Percentile vs other general contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ACS Group Inc - General contractor is better than 92% of general contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ACS Group Inc - General contractor is better than 78% of general contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ACS Group Inc - General contractor is better than 97% of general contractors.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ACS Group Inc - General contractor is better than 100% of general contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ACS Group Inc - General contractor is better than 100% of general contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ACS Group Inc - General contractor is better than —% of general contractors.–
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Reviews for your job

Customers hired ACS Group Inc - General contractor for 8 kinds of job.

ACS Group Inc - General contractor for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Painting”

Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

ACS Group Inc. was a pleasure to work with from start to finish, and I do not say that lightly when contractors are involved. Rebbert was professional, thoughtful, and meticulous throughout the project. He paid close attention to the details, communicated clearly, and made sure the finished work looked polished and…

Reasonable priceHome repairsPaintingDrywall installation
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have worked with this construction team for years. They consistently exceed my expectations. They go above and beyond, paying close attention to detail, while being professional and efficient. I am a perfectionist and their quality of work and commitment to making my vision a reality is unparalleled. I highly…

Great priceConstruction managementGeneral constructionTile work installation
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The team at ACS is great to work with. They are very knowledgeable and organized. The projects they have completed for us have been on time and on budget. Great group to work with.

Great priceConstruction managementGeneral constructionPainting
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had ACS Group build my first restaurant that my wife and I have been dreaming about for years. They were professional and quick. Their tile work, electrical, carpentry were top notch. We couldn’t be happier about hiring these guys.

Customer photo from Richard's reviewCustomer photo from Richard's reviewCustomer photo from Richard's reviewCustomer photo from Richard's review
Reasonable priceGeneral constructionTile work installationInstall flooring

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General construction14—
Construction management6—
Remodeling6—
New building construction5—
Carpentry services5—
Interior finishing5—
Painting4—
New home construction4—

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