Google reviewers rate Action Appliance Repair 4.9 out of 5 based on 1082 reviews, noting that the owner responds to every review. Customers frequently praise the technicians for punctuality, professional communication, and honesty regarding repair costs versus replacement options. However, some low-star reviews criticize high service fees and diagnostic charges, particularly when repair quotes exceed the cost of new appliances or when detailed pricing breakdowns are not provided.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Greg did a great job diagnosing and fixing our refrigerator. The company responded quickly and all communications were great.
We appreciate your review, Brian. It is wonderful to hear Greg diagnosed and repaired your refrigerator promptly and that our team kept communication clear. Your feedback encourages us and we look forward to helping you again.
Jimmy did a great job
Thanks for the great feedback, Paul. We are glad Jimmy provided excellent service and that you were satisfied. Your comments motivate our team, and we look forward to helping you again.
Very professional and detailed technician, he was meticulous and competent
We are grateful you recognized our technician's meticulous and competent work. Feedback like this motivates our whole team, and we are glad the attention to detail met your expectations. We look forward to assisting you again.
Reliable Courteous Well Informed Good Communication
We're thrilled to hear this, Pam. It means a lot that you found our team reliable, courteous, knowledgeable, and that communication was clear. We appreciate your feedback and look forward to helping you again.
Good experience, honest tech. Thanks for your help.
We appreciate the kind words, Jared. It is great to hear our technician was honest and that you had a good experience. We look forward to helping you again.
After my refrigerator broke down and stopped working after only seven years of use, I was confused and called several friends until one of them recommended Action Repair. They gave me an estimate that seemed quite high, but I decided to let them fix it. Everything went well, and I hope it lasts for many years. I personally recommend this company for its honesty, respect, and efficiency.
Honesty and efficiency are our top priorities for every refrigerator repair.
Responsive, professional, quick, and reasonable.
Thank you, Chris Low! We appreciate your feedback on our responsiveness and reasonable service.
Technican was at my home in a matter of 30 minutes. Benjamin diagnosed the problem immediately. Great service!! The service fee was high but the service responded quickly.
Glad we could help quickly, Cheryle! I will pass your compliments along to Benjamin.
Deimy, showed when he said would with the needed parts. Worked til the job was done. Everything was perfect. Thanks for a job well done
We appreciate you recognizing Deimy's punctuality and dedication to completing the job. It's great to know everything was perfect.
I contacted Action Appliance about my dryer not heating. The repairman was here for 12 minutes and made $150 to tell me that my heating element needed to be replaced and that it would cost $515.00 which is the price of getting a whole new dryer. I found the part on Amazon, paid $30 and my neighbor installed it for free. I just hate that I wasted $150.