Google reviewers rate Action Security Iron 4.6 out of 5 based on 75 reviews, highlighting punctual appointments, responsive communication, and fair pricing for custom gates, doors, and fences. Customers frequently praise the company's willingness to address post-installation issues and its professional installation crews. However, lower-rated feedback identifies recurring problems with welding quality, missing powder coating, and unprofessional office staff handling scheduling errors or commercial bid requirements.
Google rating: 4.6 out of 5 from 75 reviews (88% five-star).
Reviews on this page: 75 Google reviews (64 with written comments, 17 with photos).
Owner responses: the business replied to 12% of reviews.
Most recent review: October 21, 2026.
Service: Fence Installation serving Albuquerque, New Mexico.
Data from Google, last updated November 3, 2026.
Star ratings
75 Google reviews we collected
4.6of 5
5 stars6688%
4 stars11%
3 stars23%
2 stars11%
1 star57%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
93%praise
Praise11793%
Complaints97%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2822%
Quality & results2419%
Would recommend2117%
Price & value1915%
Speed & response1814%
Communication108%
Honesty & trust65%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…t your family's hard earned money with a local company that does such nice work, operates professionally, and treats their customers so well.…”
“I contacted the company and they were so unprofessional and didn't care to fix it or make it right.”
“And the installer was super thorough and went beyond expectation!”
“Highly recommend this company if you are looking for quality iron work!”
“I would not recommend them to anybody due to lack of customer service for there mistake.”
“They built and installed exactly what I wanted timely and for a fair price.”
“We appreciated the timely responses and follow up along the way and on the dates they said they would be here.”
“They answered all my questions, told me how to match the old iron work to the new powder coat when I repaint, etc.”
“Moreover, Action Security Iron values transparency, and there were no hidden costs or surprises throughout the project.”
“-I was continuously lied to and have multiple pictures throughout the whole process.”
People customers mention
Dale4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
This company made is a custom gate and to this day they will come over and fix whatever needs fixing in an expeditious way. O am very happy with the product but even happier with their after sale treatment, they stand by their work. If you want a gate however complex, they will do it and any issues that may arise afterwards even years later they will come and fix it. A+++
L
Larry BLocal Guide · 16 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
It's so gratifying to invest your family's hard earned money with a local company that does such nice work, operates professionally, and treats their customers so well.
We chose ASI to design, build, and install a new side gate for our home. This followed new windows, stucco, and a new pergola. The gate is exactly what we had envisioned and adds a clean and fresh look to our home. Great thanks to the entire crew at ASI.
E
EricLocal Guide · 25 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Action security iron was subcontracted by Rockefeller's restoration to repair my carport. Dennis and his assistant (I can't remember his name, I'm sorry!) were absolutely fantastic. They answered all my questions, told me how to match the old iron work to the new powder coat when I repaint, etc. Absolutely amazing and I'll definitely be reaching out directly for any additional iron work I need done! Thank you so much!
J
Janet AlbértLocal Guide · 19 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
I ordered two exterior security doors from Action Security Iron. Everything went smoothly, and everyone I encountered was personable & knowledgeable, from the selection & pricing consultation to installation. One of the owners was on the installation team. They had both doors installed in less than two hours. Pricing was fair and affordable. My new doors are beautiful! Action Security Iron exceeded my expectations. I highly recommend them.
J
John Abbott10 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Action Security was totally ‘can do’ from start to finish in replacing a handle we couldn’t find. And the installer was super thorough and went beyond expectation! This company deserves first call for any of your door needs!
M
Mike XavierLocal Guide · 51 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Dale and everyone on his team were amazing from start to finish with our new gate! Action Security Iron was actually the 3rd company we reached out to because the 1st two we contacted never followed back up with us. We appreciated the timely responses and follow up along the way and on the dates they said they would be here. The finished product and installation turned out better than we expected! The gentlemen who completed the prep work and installation were very friendly, thorough and answered all my questions. Highly recommend this company if you are looking for quality iron work! We will be using them again for our side gates when the time comes.
J
James2 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Quality, quick, and looks good. I needed a frame to add closure for insects/etc, and Action Security was able to do that, unlike most companies I had contacted. Now I can use the door screened, instead of the standard wrought iron inches away from the stucco, requiring the separate screen. The color- called Navajo Copper, is quality (not too bright, and there’s copper specks, so that it looks significantly better than standard paint.) The design is organic, which I was looking for. As opposed to the standard black or almond wrought iron with those basic designs since the 80s that everywhere else in ABQ seemed to have. It hardly looks like a security door and it seals fully with rubber bottom to prevent insects so that I can leave the sliding door open to air during warmers months or needing to air out. Zero squeaking, and zero resistance in the lock/handle. Quality.
W
Wichman Properties3 reviewsiTotal number of Google reviews Wichman has written across all businesses on Google Maps, not just this one.
I can not express how happy I am with both the product they installed and their excellent communication. They clearly addressed all our questions as we navigated what would be the best solution for our property.
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Phillip Radcliff15 reviewsiTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
Great people, great company. I needed roof access for my commercial building. They built and installed exactly what I wanted timely and for a fair price. Thank you.
Response from the owner · 8 months ago
Thank you Phillip, it is always a pleasure to work with you.
