Actuality Media holds a 5/5 rating from 31 Google reviews, with the owner responding to 52% of comments. Clients frequently praise the team for professional video production, including corporate content, social media assets, and highlight reels, noting strong communication, punctuality, and reasonable pricing. Reviewers highlight the company’s collaborative approach, quick turnaround times, and ability to translate client visions into polished final products without mentioning specific criticisms.
Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
Reviews on this page: 31 Google reviews (29 with written comments, 1 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 29, 2026.
Service: Video Production Company serving Columbus, Ohio.
Data from Google, last updated November 1, 2026.
Star ratings
31 Google reviews we collected
5.0of 5
5 stars31100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 29 written reviews
100%praise
Praise52100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1223%
Would recommend1223%
Quality & results1019%
Communication612%
Speed & response510%
Price & value510%
Honesty & trust24%
What customers talk about
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All our videos are very professional, and he iterated until we were happy.”
“We’ve worked with Nathan and the Actuality team on countless video projects, and they continue to be one of our go-to partners.”
“Nathan and his team did a great job creating several promotional videos for our new product.”
“Nathan and his entire team are excellent and very easy to work with.”
“He also responded very quickly and was able to finish the project in time!”
“Somehow, given all of that, they are able to offer affordable prices.”
“He’s collaborative, creative, reliable, and genuinely cares about getting the final product right.”
People customers mention
Nathan7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I used Nathan for a full 2-day shoot to generate Youtube and social media content for our company. First of all, his product is great. All our videos are very professional, and he iterated until we were happy.
More importantly, he felt like a business partner. He was extremely flexible, made great suggestions, brought along a photographer for free, and, when we ended early, he encouraged us to think of new video ideas to maximize our content library. No extra fees or no billings.
I hope to get him on retainer going forward!
R
Rob Drago11 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Nathan and the team are terrific to work with on videos and video editing to make a
Professional product in a reasonable time frame. Two thumbs up!
Response from the owner · 4 days ago
Thanks so much, Rob! It was a pleasure working with you, and we’re glad the video editing and turnaround hit the mark. Hearing “two thumbs up” means a lot to all of us here at Actuality Media in Columbus. Looking forward to the next project!
J
Jamie Chura5 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
We loved Nathan! He is a great job making daughter highlight video! He listened to many request and executed those. Will definitely use him again! He also responded very quickly and was able to finish the project in time!
Response from the owner · a week ago
Thank you, Jamie! We love working with people in the local Columbus, Ohio area!
M
Mackee Miller1 reviewiTotal number of Google reviews Mackee has written across all businesses on Google Maps, not just this one.
We’ve worked with Nathan and the Actuality team on countless video projects, and they continue to be one of our go-to partners. Nathan is always willing to go above and beyond—not only executing at a high level, but helping us take an idea and turn it into the vision we had in mind. He’s collaborative, creative, reliable, and genuinely cares about getting the final product right. Our company uses Actuality regularly, and we can’t recommend Nathan and his team enough!
Response from the owner · a month ago
Thank you, Mackee. We really enjoy working with you and your team!
M
Mark Moyer2 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
We have employed Actuality Media on two separate projects (so far). Nathan and his entire team are excellent and very easy to work with. They have a deep understanding of how all the components need to come together to create a fantastic visual presentation.
Mark Moyer
Response from the owner · 3 months ago
Thank you, Mark! We look forward to continuing our work together.
J
Jordan Collins2 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Nathan and his team did a great job creating several promotional videos for our new product. They came on-site, helped us prep scripts, and gave us real-time feedback to ensure our presentation matched the tone we wanted. Within days we had our final videos to use on social media and email campaigns. Highly recommended!
Response from the owner · 3 months ago
Thanks for the kind words, Sam!
J
Jeffrey Hedley2 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Nathan and his team have developed multiple Videos and Media Clips for our business. They have helped to elevate our public awareness and have helped share who we are and what is the essence of what we do for our clients.
I highly recommend him for anybody who wants to take their marketing to a higher level
Response from the owner · 5 months ago
Thanks for the kind words!
J
Joyce Gerstner2 reviewsiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
I worked with Nat and his team creating a video for our boutique hotel. They were great to work with. Always responded quickly. Arrived on-site on time and were respectful of our time. Would use them again when we have a need.
Response from the owner · 5 months ago
We loved working with you and your team! Thank you for the review.
F
FT Precision Sales1 reviewiTotal number of Google reviews FT has written across all businesses on Google Maps, not just this one.
