Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Adams Exterminators
4.9★★★★★ · 155 Google reviews · 24 photos
Pest control service · Albany, GA
Adams Exterminators at a glance
Customers frequently cite punctuality, professional communication, and thorough explanations as key aspects of the service, noting that technicians often contact clients in advance and answer questions during visits. Reviews highlight consistent handling of termite inspections, general pest control, and mosquito spraying. A recurring criticism involves unauthorized service actions, such as spraying without consent or mishandling property, alongside concerns about increased pricing.
Google rating: 4.9 out of 5 from 155 reviews (94% five-star).
Reviews on this page: 155 Google reviews (98 with written comments).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 10, 2026.
Service: Termite Control Service serving Albany, Georgia.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
155 reviews on Google
5★145
4★6
3★2
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The employee who checked under my house for moisture was very courteous & professional.”
“Representative was friendly, knowledgeable and thorough.”
“The inspector showed up on time, he was friendly and professional.”
“They seem very competent and I would recommend them for anyone looking for termite or pest control.”
“On schedule time, Young Man was courteous and Professional, service was explained after completing it and will Recommend This company”
“I needed a reliable company that I could trust and they were all of that and so much more.”
“Reliable and affordable control of unwanted pests.”
People customers mention
Kevin4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jody Simpson5 reviewsiTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Adams is a good company. I have been using them for years for termites. I would recommend them . However this past inspection wasn't the best experience. Every year they contact me to let me know they are coming to do the inspections. Also will call me after to let me know if there is some activity or it is good. I was about to go into surgery. When i was waiting I received a call from a kid saying he is at one of my rentals. "It was my place"and asked me if I can get the dog that is barking at him outside. He said the barking is hurting my ears. my response is are you seriously calling me because a dog barking is hurting your ears? He said yes!!. Then I said do your job or get a different job. Never have I heard that excuse From someone that there job requires them to go to a residences homes and be around animals. As a business owner I cant believe this kid representing this company would call and disturb a customer for no legitimate reason what so ever. A dog barking is not a reason to call.
I never received a call after inspections of my properties. Also not all the termite stations was opened and checked so I know that I didnt get a full Inspection of at least 1 of my properties.
One bad employee can make a good company look bad. Especially when they don't do there job. I paid for the full Inspection not half of a inspection. So why did i get a half way done Inspection? I dont know . I will have to say this is the first year I was very unhappy with the service provided by who they sent. The office staff was good to deal with. We will see what they will do. I will give another review to let you know what they do to resolve this.
Price assessment: Reasonable price
Price: $200+
Services: Home inspection
Pest type: Termites
Response from the owner · 2 weeks ago
Hey Mr. Colby, we are happy to do a quality control for the Sentricon Bait Stations, but all the stations were scanned in and checked with their barcodes. Please give us a call and we can have our termite manger go out and make sure that this was not an error!
Michael Ware5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Adam’s exterminators are reliable and.consistent. Their personnel are well trained and appreciate that their work is crucial to the safety and health of the families they help protect.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Steven! We appreciate your recognition of Adams’ team and their dedication to keeping families safe and healthy. Your support means a lot to us!
Rhonda Gaunt2 reviewsiTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
