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Adobe Adult Care Home Inc

Assisted living facility · Tucson, AZ · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%89+25.1Replies to reviews 8%100+8.2Experts Score= 86Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 46 nursing homesPosition by Experts Score among all companies we track in this category. · better than 71%
4.8 ★★★★★ 36 Google reviews · 24 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
May 2026latest review

Adobe Adult Care Home Inc at a glance

Reviewers describe Adobe Adult Care Home as a clean, family-like environment where staff provide compassionate, professional medical care and engage residents in social activities like games and humor. Families report that the facility maintains open communication, keeps the home odor-free and safe, and treats individuals with kindness and respect. While most feedback is positive, some reviewers noted that the owner's immediate assistance during unannounced assessments was helpful but did not address broader operational concerns.

  • Google rating: 4.8 out of 5 from 36 reviews (92% five-star).
  • Reviews on this page: 36 Google reviews (22 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: May 3, 2026.
  • Service: Nursing Home serving Tucson, Arizona.

Data from Google, last updated October 26, 2026.

Score profile vs other nursing homes

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction83Reliability89Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 83 (median 83)Reliability: 89 (median 73)Momentum: 100 (median 100)Replies to reviews: 100 (median 90)
Adobe Adult Care Home IncNursing Homes median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adobe Adult Care Home Inc: 83/100 on this factor. Category median: 83.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adobe Adult Care Home Inc: 89/100 on this factor. Category median: 73.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 87.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adobe Adult Care Home Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adobe Adult Care Home Inc: 100/100 on this factor. Category median: 90.A
100

Bar = this company · dark tick = category median.

Star ratings

36 Google reviews we collected

  • 5 stars3392%
  • 4 stars00%
  • 3 stars26%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 22 written reviews

  • Praise17100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1165%
  • Communication212%
  • Would recommend212%
  • Quality & results16%
  • Speed & response16%

What customers talk about

We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “You show my brother compassion, kindness, respect and you joke around with him, he is a jokester and some people don't care for that, but you also kno…”
  • “Zeyna and her staff have been kind, compassionate and calmly professional in all situations and communications.”
  • “I highly recommend this care home for anyone that is looking for a loving and caring environment for a loved one and they want to feel like they are p…”
  • “Great experience”
  • “Very efficient in keeping family involved.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Wynell17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Zeyna you rock. You show my brother compassion, kindness, respect and you joke around with him, he is a jokester and some people don't care for that, but you also know when it is time to be serious with him. Thank so much for accepting him into your very Loving home. Thank you for listening to me about my brothers…

Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great assistant living home. My brother is there and he Lives it. The caregivers are compassionate, Loving and funny. My brother is a jokester and they just fall right in there with him. Makes him feel very welcomed, wanted and Loved. This home is a Loving home environment. Thank you all for making my brother feel at home . You all rock.

JeanieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Zeyna is kind, caring and a natural caregiver. She does her best to help all people and she’s so good at the little things that mean so much!!!

Doug3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have extensive experience in the senior care industry. Zeyna and her staff have been kind, compassionate and calmly professional in all situations and communications. I could hope for no better situation in my family’s case. Definitely worthy of consideration. Photos from this year’s Thanksgiving celebration.

Customer photo from Doug's reviewCustomer photo from Doug's review
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the first visit I instantly knew this was the place for my mother. There’s so much good energy and Zeyna actually cares like she’s her own family. Definitely one of the best decisions I’ve made!

KimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The lady who takes care of this home is one of the most compassionate people. She goes above and beyond for her clients. Zenyab is her name and if I lived closer to there I would work for her. Very efficient in keeping family involved. 5star treatment

Photos

Customer reviews

4.8 ★★★★★ 36 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Vanessa Morgan3 reviewsTotal number of Google reviews Vanessa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful, caring and loving staff!!! Truly treats their residents as family!

Response from the owner · 5 months ago

We thank you very much for your nice review!🌹

Wynell Welch17 reviewsTotal number of Google reviews Wynell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zeyna you rock. You show my brother compassion, kindness, respect and you joke around with him, he is a jokester and some people don't care for that, but you also know when it is time to be serious with him. Thank so much for accepting him into your very Loving home. Thank you for listening to me about my brothers care and character. You and your staff are THE BEST. Thank you again for all your hard work.

Response from the owner · 2 years ago

Thank you very much! Your brother fits just right! We absolutely love having him! Thank you for the full trust!

Richard Huff1 reviewTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great assistant living home. My brother is there and he Lives it. The caregivers are compassionate, Loving and funny. My brother is a jokester and they just fall right in there with him. Makes him feel very welcomed, wanted and Loved. This home is a Loving home environment. Thank you all for making my brother feel at home . You all rock.

Response from the owner · 2 years ago

We thank you so much for your nice review! Thank you for trusting us to care for your brother and for working with us as a team!

Donna Barfield5 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always making the day special and making each other feel special 💕

Response from the owner · 2 years ago

Thank you very much for the nice review🌹

Jeanie DarnallLocal Guide · 21 reviewsTotal number of Google reviews Jeanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zeyna is kind, caring and a natural caregiver. She does her best to help all people and she’s so good at the little things that mean so much!!!

Response from the owner · 2 years ago

Aaawww Jeanie!!! Thank you so much for that kind review!

Doug Webster3 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have extensive experience in the senior care industry. Zeyna and her staff have been kind, compassionate and calmly professional in all situations and communications. I could hope for no better situation in my family’s case. Definitely worthy of consideration. Photos from this year’s Thanksgiving celebration.

Response from the owner · 2 years ago

Thank you very much Doug for your nice review!🙏🏾

Brandon Dickerson5 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the first visit I instantly knew this was the place for my mother. There’s so much good energy and Zeyna actually cares like she’s her own family. Definitely one of the best decisions I’ve made!

Response from the owner · 3 years ago

This means so much to us! Your mother is such a gentle soul! We enjoy her so much. We greatly value your trust! Thank you for your nice review.

Kim DebtyLocal Guide · 20 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The lady who takes care of this home is one of the most compassionate people. She goes above and beyond for her clients. Zenyab is her name and if I lived closer to there I would work for her. Very efficient in keeping family involved. 5star treatment

Response from the owner · 3 years ago

We thank you for trusting to take care of your wonderful brother ("my son") that we adored... Still very saddened by his passing.. a big void in the home.. thank you very much for your kind review.

Carmella Moore6 reviewsTotal number of Google reviews Carmella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zeyna’s carehome feels very relaxed and like home. She is willing to help anyone and is very flexible. She treats her residents with love, care and kindness which is one of the most important quality in a carehome.

Response from the owner · 3 years ago

Aaaww thank you Carmella for your nice review🙏🏾🌹

Tiffany Frederick9 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful and caring staff. Would recommend to every family!

Response from the owner · 3 years ago

Thanks Tiffany!🥰

Adobe Adult Care Home Inc on Google Maps →

Business details

  • Address: 8028 N Firethorn Ave, Tucson, AZ 85741
  • Phone: (520) 579-2433
  • Service area: Tucson, AZ