VETERINARY DENTISTS · EL PASO, TX
Adobe Animal Hospital logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%30+4.5Craft & service 20%42+8.4Value 10%28+2.8Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%39+2Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Adobe Animal Hospital

Better than 36% of veterinary dentists · #14 of 22

4.6★713 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
8.3%1–2★ in 2 yrs (avg 5.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
35%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Adobe Animal Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Large animals” · showing 20

★★★★★ Rosa · Edited a week ago

Love my doctor Giles he took care of my old girl at northeast clinic and can continue to with appointments to fit my schedule rather than wait in 3 or 4 hours at the clinic thank you

Reasonable priceLarge animals
★★★★★ Rosa · 2 weeks ago

My two bulldogs had an ear infection and my girl had a uti. As always the doctors here are amazing a quickly gave me the right medication. They are doing very well now. They even have the beautiful personality back. Thank you to the wonderful staff and Veterinary. Never disappoints me.

Great priceLarge animals
★★★★★ Becky · Edited a month ago

Very good experience. The staff is very nice and friendly.

Great priceLarge animals
★★★★★ Orlando · a month ago

Loving and caring staff

Reasonable priceLarge animals
★★★★★ Sylvia · 2 months ago

Caring professional staff !

Reasonable priceLarge animals
★★★★★ Brown · 2 months ago

Great staff, and attentive docs, Scooby had some trouble after a dental cleaning, they called to check and if i had questions/ worries the Vet called back with answers and solutions.

Reasonable priceLarge animals
★★★★★ Pablo · 4 months ago

We love this place we bring my dog here all the time when she has her check ups and shots that need to get done! Everyone is so Nice here they treat you like family

Reasonable priceLarge animals
★★★★★ Leticia · Edited 4 months ago

Staff is very attentive and treat our Bella with great care. Making Bella feel at ease.

Large animals
★★★★★ Necie · Edited 5 months ago

Absolutely love Dr Giles!!! He’s an amazing veterinarian!!! All of my family have been seeing him for our dogs for over 10 years. Could not ask for more compassionate or knowledgeable care for our pets!! Thank you Dr Giles!!

Large animals
★★★★★ Sally · 5 months ago

Dr is most professional and explained everything clearly. I am glad I made a change and have made Adobe my choice of vets. I hope this care continues.

Reasonable priceLarge animals
★★★★★ Esther · 5 months ago

Love this hospital,especially Dr.Giles took real good care of my baby would recommend this hospital 100% love it

Reasonable priceLarge animalsService not listed
★★★★★ Gilbert · Edited 6 months ago

Very friendly staff. Valuable information provided. No pressure to purchase services.

Reasonable priceLarge animals
★★★★★ Ted · 6 months ago

Great service, Dr Giles very courteous & professional handling pets. Staff very friendly & professional! Awesome experience 👍👍👏😃

Great priceLarge animals
★★★★★ MIGUEL · 6 months ago

Been our pets health provider for 5 years. Awesome staff.

Reasonable priceLarge animals
★★★★★ Shawn · 6 months ago

Kind service and was seen quickly. Doctor was great with our older dog. We were well taken care of and were explained everything thoroughly. The grassy area in front is a nice touch too!

Reasonable priceLarge animals
★★★★★ Ricardo · 6 months ago

Good customer service

Reasonable priceLarge animals
★★★★★ Pablo · 7 months ago

I've finally found a great animal hospital for my fur babies. Each veterinarian is very knowledgeable and he/she genuinely cares for the betterment of your pet. The vets pay attention to detail, whether it's a growth on your dog's body, or an eye discrepancy, and they give the best advice to treating your dog's…

Great priceLarge animals
★★★★★ wendy · 11 months ago

My pets have been patients of Adobe for years. Love and trust the staff. Great quality care. Dr. Giles is an amazing vet!

Reasonable priceLarge animals
★★★★★ Jose · a month ago

Rating only, no written review.

Great priceLarge animals
★★★★★ Melinda · 5 months ago

Rating only, no written review.

Reasonable priceLarge animals

Show more large animals reviews (1 more) →

vs category

Blue = Adobe, grey = veterinary dentists average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.82★ (22 reviews)2024-Q2: 4.70★ (33 reviews)2024-Q3: 4.94★ (17 reviews)2024-Q4: 4.20★ (10 reviews)2025-Q1: 5.00★ (13 reviews)2025-Q2: 4.45★ (20 reviews)2025-Q3: 4.71★ (14 reviews)2025-Q4: 4.58★ (19 reviews)2026-Q1: 4.65★ (17 reviews)2026-Q2: 4.63★ (30 reviews)2026-Q3: 4.82★ (22 reviews)2026-Q4: 4.67★ (12 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 24%Reasonable 68%Overpriced 6%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%30+4.5Craft & service 20%42+8.4Value 10%28+2.8Momentum 8%89+7.1Track record 7%75+5.3Accountability 5%39+2Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
30
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
42
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
75
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
39

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+48 / −5
Professionalism
+58 / −8
Responsiveness
+43 / −2
Punctuality
+0 / −0
Value
+37 / −3

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