iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%90+25.4Replies to reviews 8%34+2.8Momentum penalty69−3.1Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 17 clothing alterationsiPosition by Experts Score among all companies we track in this category. · better than 63%
4.9★★★★★682 Google reviews · 23 photos
98%five-star reviews
4.75★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for Adore Formal Wear & Bridal Boutique highlight a relaxed, low-pressure atmosphere where staff allow customers to try on unlimited dresses without appointments. Shoppers frequently praise the wide inventory, reasonable pricing, and helpful guidance for finding wedding, prom, or formal attire. However, lower-rated reviews criticize specific garments for being low-quality or overpriced, noting that some items appeared to be sourced from fast-fashion retailers.
Google rating: 4.9 out of 5 from 682 reviews (98% five-star).
Reviews on this page: 682 Google reviews (621 with written comments, 38 with photos).
Owner responses: the business replied to 4% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
This companyClothing Alterations median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adore Formal Wear & Bridal Boutique: 93/100 on this factor. Category median: 83.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adore Formal Wear & Bridal Boutique: 90/100 on this factor. Category median: 75.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adore Formal Wear & Bridal Boutique: 69/100 on this factor. Category median: 100.B
69
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adore Formal Wear & Bridal Boutique: 34/100 on this factor. Category median: 29.D
34
Bar = this company · dark tick = category median.
Star ratings
682 Google reviews we collected
4.9of 5
5 stars66598%
4 stars81%
3 stars41%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 621 written reviews
99%praise
Praise73699%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude33745%
Would recommend14520%
Quality & results11415%
Price & value8211%
Speed & response334%
Honesty & trust172%
Communication132%
What customers talk about
We read 621 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Crystal is the best person and she’s absolutely amazing she’s so sweet down to earth very helpful very professional”
“Christina was so helpful, and made my special moment amazing, I really recommend this place to anyone looking for a wedding dress.”
“…ed up choosing was actually a dress she had handpicked for me, and I cannot recommend her suggestions enough!…”
“We had a great experience shopping for my daughter’s homecoming dress!”
“Looking for a tuxedo for my son's Prom,, we went to the obvious places to rent/buy a suit or tuxedo, the service was awful, the place was disorganized, sad day.”
“ALL the dresses are reasonably priced & there is something for EVERYONE!”
“I went in with my mom and future mother-in-law, and we were greeted right away with such a warm welcome.”
“They have such a wide variety of dresses for every style, and it made my experience feel extra special knowing how much the staff genuinely love what they do.”
“She was so sweet & explained what the purpose of the veil is for.”
People customers mention
Crystal23 reviews
Devonna14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
HHayley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience shopping for my daughter’s homecoming dress! The store owner and sales associate encouraged us to try on as many dresses possible even beyond store hours and provided great insight into the fit and style of the dresses which ultimately led us to the perfect dress and shoes. We left feeling great and had a lot of fun!
LLauraLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I can't even begin to say enough good things about this shop. I came in multiple times just to browse, check the vibes, visit the girls and make sure I was confident before I booked my bridal appt. They were amazing every time. I was not rushed, I was not given a dress limit, I did not feel pressured. I loved having…
RRobertLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Can’t say enough good about this place. My son got a suit at a very reasonable price.
VV6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Do not waste your time scheduling at other bridal shops 🙄🫐 that charge you just to rush you out! Adore is where you want to be when searching for your wedding dress or any other formal wear! 🤍
I went in with my mom and future mother-in-law, and we were greeted right away with such a warm welcome. They let us…
SSarahiLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone was very friendly. Definitely a walk in and pick what calls to you vibe. You try in as much as you want without appointment and they will help if needed!
CCariño1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★
I enjoyed trying wedding dresses at this shop. The staff is friendly and helpful during the process. The shop is nicely set up and they have plenty of options to choose from. I recommend checking this place to anyone looking for wedding attire.
We had a great experience shopping for my daughter’s homecoming dress! The store owner and sales associate encouraged us to try on as many dresses possible even beyond store hours and provided great insight into the fit and style of the dresses which ultimately led us to the perfect dress and shoes. We left feeling great and had a lot of fun!
Response from the owner · a month ago
Thank you so much for the amazing review. We truly enjoyed what we do and having young ladies like your daughter come try dresses on with us makes our day. I’m so happy she found her homecoming dress and shoes. Thank you for letting us be a part of your shopping experience.
L
Laura KLocal Guide · 47 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I can't even begin to say enough good things about this shop. I came in multiple times just to browse, check the vibes, visit the girls and make sure I was confident before I booked my bridal appt. They were amazing every time. I was not rushed, I was not given a dress limit, I did not feel pressured. I loved having Suzie with me for my appointment, but all the girls up to that point were gracious and willing to help. And Crystal has her store memorized like a champ. This store is also extremely size inclusive, ranging from teen to plus size. You will not regret stopping in.
Response from the owner · a month ago
Laura,
Thank you for the amazing review. It truly made our day! We truly have the best staff here at Adore and all of the girls make our customers and their vision top priority! I am so glad you had such a great time with us and can't wait to see the pictures of you on your special day! Congratulations and thank you for letting us be a part of such a wonderful occasion.
R
Robert KiddyLocal Guide · 46 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Can’t say enough good about this place. My son got a suit at a very reasonable price.
Response from the owner · a month ago
Thank you for taking the time to leave us a review. It was so much fun having your son in our store and we are so glad he found what he was looking for. It's always our pleasure to make sure our customers leave with just the right items.
V
V g6 reviewsiTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Do not waste your time scheduling at other bridal shops 🙄🫐 that charge you just to rush you out! Adore is where you want to be when searching for your wedding dress or any other formal wear! 🤍
I went in with my mom and future mother-in-law, and we were greeted right away with such a warm welcome. They let us look through all the dresses and pull the ones we wanted to try on. I tried on A LOT of dresses and never once felt rushed. I had so much fun, and the whole experience was absolutely amazing!
I will definitely be back for the one dress I cannot stop thinking about. 🥹💍✨ Thank you, Adore, for making this part of my wedding journey so special! 🤍
Response from the owner · 3 weeks ago
V we are honored that you would choose us for one of the most important days of your life. Thank you for such a wonderful review and we absolutely loved having you in our boutique! Cheers to you on your special day!
S
Sarahi MaldonadoLocal Guide · 11 reviewsiTotal number of Google reviews Sarahi has written across all businesses on Google Maps, not just this one.
Everyone was very friendly. Definitely a walk in and pick what calls to you vibe. You try in as much as you want without appointment and they will help if needed!
Response from the owner · a month ago
Thank you so much for the wonderful review. I glad you had such a good experience with us and look forward to helping you again for whatever your next occasion may be.
C
Cariño G. Barragán1 reviewiTotal number of Google reviews Cariño has written across all businesses on Google Maps, not just this one.
I enjoyed trying wedding dresses at this shop. The staff is friendly and helpful during the process. The shop is nicely set up and they have plenty of options to choose from. I recommend checking this place to anyone looking for wedding attire.
M
midnight mendez6 reviewsiTotal number of Google reviews midnight has written across all businesses on Google Maps, not just this one.
If you’re looking for a dress, this shop is at the top of my list. They never rush you and really take the time to listen to what you like, helping you envision the perfect dress. The atmosphere is so warm and welcoming, especially thanks to the owner and Suzie. I only wish I had come here sooner! They have such a wide variety of dresses for every style, and it made my experience feel extra special knowing how much the staff genuinely love what they do. This is the place where I am saying yes to my dress!
Response from the owner · a month ago
Thank you so much for the wonderful review. We can't wait for the dress to arrive and make you feel like the beautiful bride you are. It is always a pleasure to make sure we are going above and beyond for any customer that comes through our doors. We want to make sure your vision is being met with our experience to make your dreams come true. Thank you again.
C
Cola Holloway7 reviewsiTotal number of Google reviews Cola has written across all businesses on Google Maps, not just this one.
Crystal is the best person and she’s absolutely amazing she’s so sweet down to earth very helpful very professional
This bridal store is the best place to go to❤️❤️
A
A Ah1 reviewiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
The dresses are gorgeous and the service is amazing no other dress store has had me feel like I matter they are so nice and sweet
Response from the owner · 4 months ago
Thank you so much! It is our pleasure to make sure that all of our girls feel beautiful and that the experience is just as important as the dress! Again thank you for your thoughtful words we appreciate it!
A
Angela ReynoldsLocal Guide · 15 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Hello Angela! We are still open, but we have moved. We are no longer at 5222 Outlet Drive, but 5244 Outlet Drive a few doors down. IF you have any questions please feel free to call us or message us. A new we have moved sign has been put up. Sorry fot the inconvience.
