FACIAL SERVICES · LAS VEGAS, NV
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%27+9.5Reliability 15%40+6Craft & service 20%13+2.6Value 10%16+1.6Momentum 8%80+6.4Track record 7%98+6.9Accountability 5%2+0.1Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

Advanced Aesthetics

Better than 25% of facial services · #18 of 24

4.9★2,634 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Advanced Aesthetics for dysport treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.193
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dysport treatment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 193 Google reviews tagged “Dysport treatment” · showing 60

UraniaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I had so much anxiety going in for my first sculpture treatment at Advanced Aesthetics Rainbow Office! Chena Rivera was my aesthetician. Her and her assistant was so amazing at keeping me calm. Her assistant kept my mind off of everything my rubbing my arm and shoulder as Chena did my treatment. She was so gentle…

Sculptra treatmentsDysport treatment
MissyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Wonderful team all around. Great front office staff, and Chena was great. I usually use the Henderson office but this time decided to go to S. Rainbow location. Consistently a great experience at any location.

Dysport treatment
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always a good experience at Advanced Aesthetics.

Reasonable priceDysport treatment
Angelique11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Every single experience I’ve ever had has been amazing at advanced aesthetics. The staff is so warm and friendly and the nurse practitioners are so full of knowledge and make you feel beautiful from the get-go. Not to mention the price point is so fair. Thank you for being the best in town.

Great priceJUVÉDERM treatmentsBOTOX treatmentsDysport treatment
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I love the friendly and knowledgeable staff at Advance Aesthetics. They always seem to calm my fears before a procedure and they are always willing to touch up if I am not completely satisfied with my results from my initial consultation. I have been a customer for years & they will continue to be my go to place for beauty treatments & enhancements.

Reasonable priceLip fillersDysport treatment
michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

This is the only place I will go when I need my face fixed up! Mandy is such a great injector, very little marks and gentle injector. Been going here for years and nobody is better

Dysport treatment
Cendrene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Laura is the BEST!!!

Reasonable priceDysport treatment
kristieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve been coming to AA since Mary was on Jones. Never had a bad experience here EVER! But I wanted to leave a review for Doa, you are the most pleasant, sweetest most caring injector I’ve ever had. When I was suffering from migraines really bad she helped me with those. I never even knew that treatment existed. But…

Reasonable priceLip fillersDysport treatment
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chena is amazing! She made me feel so comfortable, and everyone on the staff was so sweet, helpful, and kind. The whole place has such a peaceful and relaxing feel to it. I had such a great experience and will definitely be back! 💗

Reasonable priceDysport treatment
Tracy16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We travel from Utah for our appointments. We’re always greeted with a smile and receive the ultimate in services. Thank you to the amazing team at Advanced Aesthetics for helping us feel beautiful on the inside as well as the outside!!

Dysport treatment
Tara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I absolutely LOVE Dao!!!! She knows her stuff!!!! I have been going to Advanced Aesthetics for 25 years. I have had several different injectors, all of, which have been great!

Not sureSculptra treatmentsLip fillersJUVÉDERM treatments
JackieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The place is beautiful and peaceful. Everyone was very friendly and helpful. Dao was great I’ll be back for treatments for sure.

Great priceLip fillersBOTOX treatmentsDysport treatment
Stacy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

From the professional team upfront to the team in the room. Thank you!

Reasonable priceDysport treatment
rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jeff and his team were great! And the rewards program worked out for pricing!

Great priceDysport treatment
Damien2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bernie is the best in Vegas! The staff is also amazing. Be prepared to be greeted by a front desk team full of love and smiles.

Dysport treatment
BrendaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had an excellent experience at Advanced Aesthetics! From the moment I walked through the door, I was greeted by a kind, welcoming, and professional staff who made me feel comfortable right away. Bernie Banks administered my cosmetic injections, and I couldn't be happier with the experience. Bernie took the time…

Customer photo from Brenda's review
Reasonable priceDysport treatment
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I always receive great treatments and results here and I love the staff! I highly recommend Charina.

Great priceSculptra treatments
kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Staff is always welcoming and friendly

Dysport treatment
Deanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wonderful experience with Linda Luu today. She injected Dysport into the needed areas and talked to me about some problems areas on my jaw. I really appreciate her patience and kindness as well as being quick. I explain my problem areas and she aims to solve them. I highly recommend Linda Luu.

Reasonable priceDysport treatment
Orshe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mandy is amazing. Very friendly, professional and knowledgeable. Highly recommend her to anyone who needs a little “touchup “.

Reasonable priceDysport treatment
Melanie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike was able to get my procedures done in an efficient organized

Great priceJUVÉDERM treatmentsDysport treatmentService not listed
Alexandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have seen many of the providers at the Rainbow location over the years and have always been pleased. This Thursday, I tried Laura for dysport and was happy with the experience and results so far. She was calm, kind, and made you feel comfortable during the appointment. She was great, and I will definitely rebook with her again. :)

Great priceDysport treatment
MLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been going to see Jeff for about 9 years now. I won't go anywhere else because he has a very ethical side to him, he makes good choices on my behalf. Also his bedside manner is great. Also, I have seen Christie and Stephanie and love both of them. I have had Morpheus done, Botox, fillers, mini facials, and…

UltherapyLip fillersJUVÉDERM treatments
Tre'6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The ONLY med spa I will go to. For 13 years they make booking an appointment and treatment or injections painless for me and great results every time. I highly recommend them ALL the time. Call them now don't wait 🥰

BOTOX treatmentsDysport treatment
conchita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dao super amazing! and all the staff are amazing as always . I’ve been a loyal patient of many years , I plan to stay loyal to Advance Aesthetics

Reasonable priceB-12 injections
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Everyone was very nice and helpful, Mandy was very good and honest about my treatment and what I should do for what I was wanting

Reasonable priceDysport treatment
Ashes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Best place in Vegas! Everyone is so nice and gentle. I have never had any pain and minimal bruising. Very knowledgeable and decently priced. 🙏🏻

Dysport treatment
PamLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had a great experience. Would highly recommend. Very wonderful staff, clean, appointment was on time. Love Charina she’s the best

Great priceDysport treatment
MicheleLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

First time with Linda and it was quick and she was great!

Dysport treatment
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone was super nice. And Mary knew exactly what to do. No pressure to do anything I didn’t want. Thanks for everything.

Reasonable priceDysport treatment
Clarissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been getting Botox for years. Bernie Blanks is by far the best injector I have been to. After a brief consultation, he provided me with honest feedback on what was best for me. I loved the results. I will be back.

Reasonable priceDysport treatment
Erika6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The attention to detail was second to none and the entire staff was amazing. I was as getting my injections from a dermatologist but the experience was night and day. I would highly recommend this company!

Dysport treatment
pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

From entry to exit everyone kind, helpful very professional,too! Frankie Day beyond wonderfull, so attentive to what procedure is most needed And makes you feel calm and relaxed Thank you!

OverpricedDysport treatment
carine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Would absolutely recommend. The entire team is amazing. Extremely knowledgeable too.

Great priceDysport treatment
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Just awesome

Reasonable priceDysport treatment
DalalLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mary Sullivan is extremely knowledgeable and professional and does a fantastic job. she’s also very accommodating and will do whatever it takes to make her patience happy.

Reasonable priceDysport treatment
Micaela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I couldn’t be happier with my experience. Amanda made me feel completely comfortable and really took the time to understand the look I was going for. The results are very natural and refreshed. It’s clear she cares about her clients and take pride in her work. I will only go to Amanda.

Reasonable priceDysport treatment
Rocio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience!

Reasonable priceDysport treatment
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I had an amazing experience at Advanced Aesthetics. Everyone is so nice and helpful. They are always maximizing your points and savings with specials they offer. Great results!

Dysport treatment
KimberlyLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Amy is so nice and does a wonderful job on photo facials and now the Morpheus 8. So grateful for Advanced Aesthetics 💗💗💗 I've been coming here for years. Best place and best prices ever !!!! I love getting Botox by Jeff. He's so gentle !! And the CO2 from Mike had amazing results !!! That was from 2016. You…

Great priceSculptra treatmentsLip fillersBBL photo facial
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Been going to Mike at Advanced aesthetics for over 5 yrs always fantastic & professional. Thank you

Great priceDysport treatment
j3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My Provider was Mandy today and she was very helpful, she gave me a great consultation and took a lot of time and did a great job with my Dysport and Sculptra, I will definitely go back to see her again and it was a super deal! Thank you Mandy!

Great priceSculptra treatmentsDysport treatment
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The staff was amazing and I was very pleased with chena… loving my results! This is my second time going to Chena for my dysport, I will be booking with her to get my filler, she is very knowledgeable and gave me all my options to receive the results I’m looking for!

Reasonable priceDysport treatment
DianeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent experience at Advanced Aesthetics. My provider is Linda, she and the entire staff that I interacted with her friendly, professional and very knowledgeable. My neurotoxin procedure was efficient and painless. Beautiful clean facility. Thank you

Reasonable priceDysport treatment
JennyLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Four of us traveled to Vegas specifically to see Jeff, and it was absolutely worth it. I received Dysport and my friend received Xeomin. Jeff was extremely professional and very knowledgeable. He took the time to explain everything clearly and recommended what was best for each of us individually. We never felt…

Great priceDysport treatment
Randall6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Frankie is the Best!

Dysport treatment
G5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I LOVE CHEENA!!! I get dysport and it’s been 4 months and I’m barely moving. Giver her your money.💜

Dysport treatment
Marisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I’ve been going to see Jeff at the Rainbow location for years. The wonderful staff always greets you immediately and appointments are on time, quick and efficient. Consistency is important and AA always delivers exceptional service.

Great priceDysport treatment
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a visit with Sarah and she was very helpful and nice. I am happy with my treatment

Reasonable priceBOTOX treatmentsDysport treatment
Renee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

my injector was, Laura Rimoldi, She was the BEST! I usually Bruise. Not one bruise and she was so gentle. I will definitely reschedule with her in the future. This was now my fourth visit with Laura, She really is the best!!!!

Reasonable priceDysport treatment
T4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Charina And the front desk staff are always so kind and helpful. I’ve been treated at Advanced Aesthetics for 15 years and they continue to give the best treatment in the city.

Great priceJUVÉDERM treatmentsDysport treatment
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dao always keeps me looking my best!!!! Love how passionate she is about her work!!!!

Great priceJUVÉDERM treatmentsDysport treatment
D2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been going to Advanced Aesthetics for a couple of years now for dysport and now for hair loss treatments. The entire staff is incredibly friendly and caring. They’re also very professional and knowledgeable. I highly recommend them! Thank you Advanced Aesthetics team.

Dysport treatment
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Completely Amazing day! I love the staff and Megan did the most incredible job with my refresh!!!

Great priceDysport treatment
T.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Laura is the best injector I have ever had. After experiencing poor results from other providers in the valley, I have finally found my happy place at Advanced Aesthetics. Dysport and Sculptra are my go-to products, and Laura delivers them with the utmost precision and care.

Sculptra treatmentsDysport treatment
Teri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Mary is the BEST!!!

Dysport treatment
Brandy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The staff is Great! My husband and I love Frankie! She always greets us with a smile and has the Best personality and compassion for her clients.

Dysport treatmentIPL photo facial
MArk3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always a great experience!!! Staff is always on their “ A “ game . Highly recommend! I’ve been a client for many years . Best in town by far !!

Reasonable priceBOTOX treatmentsDysport treatment
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jeff was a great!!!, results are always great!!!

Reasonable priceDysport treatment
Roya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was great !!

Great priceDysport treatment

Show more dysport treatment reviews (133 more) →

vs category

Blue = Advanced, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (102 reviews)2024-Q2: 4.89★ (141 reviews)2024-Q3: 4.94★ (243 reviews)2024-Q4: 4.92★ (175 reviews)2025-Q1: 4.92★ (218 reviews)2025-Q2: 4.95★ (183 reviews)2025-Q3: 4.91★ (178 reviews)2025-Q4: 4.90★ (150 reviews)2026-Q1: 4.92★ (133 reviews)2026-Q2: 4.88★ (162 reviews)2026-Q3: 4.94★ (157 reviews)2026-Q4: 4.65★ (37 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 42%Reasonable 51%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%27+9.5Reliability 15%40+6Craft & service 20%13+2.6Value 10%16+1.6Momentum 8%80+6.4Track record 7%98+6.9Accountability 5%2+0.1Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
27
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
40
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
13
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
16
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
80
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
2

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+5 / −1
Professionalism
+4 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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