Google reviewers rate Advocate Towing and Transport 4.9 out of 5 stars based on 188 reviews, with the owner responding to all feedback. Customers frequently highlight fast arrival times, professional communication, and fair pricing for services ranging from emergency roadside assistance to scheduled transport. While most praise the company's reliability and courteous staff, a small number of low-star reviews cite instances of missed appointments, delayed arrivals, and perceived overcharging.
Google rating: 4.9 out of 5 from 188 reviews (96% five-star).
Reviews on this page: 188 Google reviews (148 with written comments, 29 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Towing Service serving Philadelphia, Pennsylvania.
Data from Google, last updated November 9, 2026.
Star ratings
188 Google reviews we collected
4.9of 5
5 stars18196%
4 stars11%
3 stars00%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 148 written reviews
99%praise
Praise27499%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7427%
Staff & attitude6423%
Would recommend4416%
Quality & results3513%
Price & value3312%
Communication145%
Honesty & trust135%
What customers talk about
We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Steve was fast, courteous, reasonably priced, and thorough.”
“Truly great experience, this company was a bright spot in a pretty gloomy night of waiting 3+ hours for my insurance roadside (that never showed) !”
“Excellent service knowledgeable as well not to mention little to no wait time 10/10 would recommend 👍🏻”
“Amazing service great guy 💕💯I would definitely recommend”
“I called Advocate Towing and they did an amazing job.”
“A fair price and he made the whole experience less stressful.”
“The collaboration went smoothly, and communication was excellent.”
“Would recommend anyone looking for reliable and affordable towing service.”
People customers mention
Steve21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Answered immmediately - there was a brief wait (as there always is with towing) for the driver to arrive coming back another tow.
5/5 service
Response from the owner · 2 weeks ago
Hi Shawn, Thanks for sharing your stars, experience and picture as well! Glad to help you out with a half an hour wait time!
Let us know if we can help you out again.
C
Cj Vazquez1 reviewiTotal number of Google reviews Cj has written across all businesses on Google Maps, not just this one.
You will not find a better towing service! Steve was fast, courteous, reasonably priced, and thorough. He saved me; thanks again, Steve!
Price assessment: Great price
Services: Car towing
Response from the owner · 3 weeks ago
Hi Jeffrey,
Thanks for sharing your stars and leaving a great explanation of your experience using our towing service.
Happy to help!
Hope aLL went weLL!
D
Dame3 reviewsiTotal number of Google reviews Dame has written across all businesses on Google Maps, not just this one.
Steve was great🫶🏽 , A1 service from start finish . Fast and everything
Response from the owner · 3 weeks ago
Hi Dame,
Thanks for the stars and leaving your thoughts using our towing services. Suburban stuck in park was a heavy Chevy!
Glad to help out. Hope aLL went weLL!
M
Moussa kinkol Sylla1 reviewiTotal number of Google reviews Moussa has written across all businesses on Google Maps, not just this one.
Steve is amazing. If you are reading this and need a tow, save yourself some time and just call Steve now. He got to our house within 30 minutes of calling. My Acura would not start/budge and it was wedged into our driveway on a narrow street in Elkins Park with the steering wheel AND the electronic emergency brake locked with some electronic failure issue. I really did not think it was possible to get that car up on to his flatbed but somehow he worked a miracle and figured it out, and took exceptionally good care of of the car, both loading it and carefully unloading it at the dealer. A fair price and he made the whole experience less stressful. I highly recommend!!
Price assessment: Reasonable price
Services: Car towing
Response from the owner · 3 weeks ago
Hi W. Keith,
Thanks for the stars, pictures and leaving a aLLsum explanation using our service. It was a pleasure helping you with your white Integra caLLed Moonlight under the fuLL moon. Hope the issue was smaLL and you got back on the road again. Great customers and aLLsum car!
Y
Yolanda Dwight6 reviewsiTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Amazing service great guy 💕💯I would definitely recommend
Services: Car towing
Response from the owner · 3 weeks ago
Hi Yolanda,
Thanks for the stars and sharing your thoughts using our service. Glad to help and give you advice.
Hope everything went weLL with your control arm and brakes.
S
Saints_ WRLD1 reviewiTotal number of Google reviews Saints_ has written across all businesses on Google Maps, not just this one.
Excellent service from start to finish. The driver arrived on time and was professional. Handled my car with care. They made the towing process stress free. My vehicle was delivered safely to the repair shop without any issues. The pricing was fair and good. Would recommend anyone looking for reliable and affordable towing service.
Price assessment: Reasonable price
Services: Car towing
Response from the owner · a month ago
Hi Saints WRLD,
Thanks for leaving aLL your stars and explaining the service you received!
Glad to help you out!
