Customers frequently praise AE Door & Window Co. for punctual service, clear communication, and reasonable pricing on garage door repairs and installations. Recurring themes include efficient technicians who explain maintenance needs and leave work areas clean. However, some reviewers report significant dissatisfaction with high service call fees, perceived poor value compared to competitors, and instances of missed appointments or unresolved issues.
Google rating: 4.9 out of 5 from 2,917 reviews (94% five-star).
Reviews on this page: 2,917 Google reviews (2,099 with written comments, 24 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Window Dealer serving Cincinnati, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
2,917 reviews on Google
5★2,749
4★94
3★26
2★12
1★36
Reviews from Google, shown as published (original wording, unedited).
SS
Scott Stewart2 reviews
★★★★★
We had an all-around fantastic experience with the A&E Team. Sales Consultant was extremely helpful in guiding us through the purchase of our front entry door. Installation team was prompt, friendly, and did an amazing job! Would highly recommend!
Called at 7 for a repair. Could not get door open at all. They were responsive and great to work with. All work complete and door working in under 2 hours
Had AE Door & Window out (Billy) to replace garage door bottom seal as water would creep in with heavy rains. Was knowledgeable and personable which is my experience with past AE Door & Window service techs. My go to company!