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Aeris

Asbestos testing service · Tamarac, FL · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%44+24Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#183 of 184 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 1%
4.7 ★★★★★ 107 Google reviews · 20 photos
89%five-star reviews
3.82★last 12 monthsAverage stars on reviews from the last 12 months only.
18.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
Oct 2026latest review

Aeris at a glance

Google reviewers rate Aeris 4.7 out of 5 based on 107 reviews, with the owner responding to 46% of them. Customers frequently praise the company for its punctuality, professional communication, and efficient delivery of asbestos and mold test results. Some clients note that while pricing can be high, the thoroughness and speed of service justify the cost. However, one recurring criticism involves the company sharing private survey information with local authorities, which caused significant distress for a customer.

  • Google rating: 4.7 out of 5 from 107 reviews (89% five-star).
  • Reviews on this page: 107 Google reviews (78 with written comments, 1 with photos).
  • Owner responses: the business replied to 46% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Hazardous Material Removal Service serving Tamarac, Florida.

Data from Google, last updated November 3, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

Satisfaction44Reliability29Craft & service98Value100Momentum0Replies to reviews73Satisfaction: 44 (median 92)Reliability: 29 (median 92)Craft & service: 98 (median 97)Value: 100 (median 100)Momentum: 0 (median 100)Replies to reviews: 73 (median 67)
AerisHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aeris: 44/100 on this factor. Category median: 92.C
44
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aeris: 29/100 on this factor. Category median: 92.D
29
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aeris: 98/100 on this factor. Category median: 97.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aeris: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aeris: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aeris: 73/100 on this factor. Category median: 67.B
73

Bar = this company · dark tick = category median.

Star ratings

107 Google reviews we collected

  • 5 stars9589%
  • 4 stars22%
  • 3 stars44%
  • 2 stars22%
  • 1 star44%

Praise vs complaints

Phrases our text analysis found in 78 written reviews

  • Praise18799%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5027%
  • Speed & response4222%
  • Quality & results2915%
  • Would recommend2714%
  • Communication1910%
  • Honesty & trust137%
  • Price & value84%

What customers talk about

We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We used this company while having major plumbing done in our home to check for asbestos and they were very efficient and knowledgeable as well.”
  • “Calls are returned immediately and I rely on Alejandra's expertise to help with challenging jurisdictional questions.”
  • “Took the necessary time to be thorough and to explain the full process.”
  • “I would recommend Aeris when it comes to checking for Asbestos in the home.”
  • “They answered all my questions throughout this process and they provided the results back to me quickly.”
  • “Most reliable service to keep my company on the move and provides the most thorough service and accurate results.”
  • “It was a bit pricey but it was well worth every penny.”

People customers mention

  • Jesse 8 reviews
  • Alejandra 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Carmen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eric is polite and friendly. Eric is professional and knowledgeable in what he do. He is exceptional . I like to thank you for what you do.

Jeff12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Do not use this company. They notified Broward County and shared private (survey) information to them which caused me all kinds of nightmares. I am considering a lawsuit.

WillLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and efficient. The process was easy and all the staff were helpful from beginning to end.

Gayle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

For our restaurant renovation project in North Miami, we needed an asbestos report/survey completed to move forward with the county's approval. Sharelle Boyer assisted us with a quote, scheduling, and she provided excellent customer service. I recommend this company to get the job done! #SatisfiedClient

Marsha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I would recommend Aeris when it comes to checking for Asbestos in the home. We used this company while having major plumbing done in our home to check for asbestos and they were very efficient and knowledgeable as well. They were very quick in getting the results. It was a bit pricey but it was well worth every penny.

BenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Prompt asbestos survey of my apt. Bryan was very friendly and provided excellent advice re abatement options of asbestos flooring in my apt.

Photos

Customer reviews

4.7 ★★★★★ 107 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carmen Deliz2 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric is polite and friendly. Eric is professional and knowledgeable in what he do. He is exceptional . I like to thank you for what you do.

Jeff D12 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Do not use this company. They notified Broward County and shared private (survey) information to them which caused me all kinds of nightmares. I am considering a lawsuit.

Response from the owner · 5 months ago

We take these matters very seriously. As a top firm in the area, we follow all local requirements to help our clients through the permitting process. Our team always aims to provide professional and thorough service on every project. Please contact us at your convenience so we can better address the situation.

Nealy Remodeling & Residential Construction4 reviewsTotal number of Google reviews Nealy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

perfect and honest service.

Will AllenLocal Guide · 17 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and efficient. The process was easy and all the staff were helpful from beginning to end.

Response from the owner · 6 months ago

Very glad you had a great experience! We appreciate the kind words Will!

Gayle S McDonald, MBA, FRA-RA1 reviewTotal number of Google reviews Gayle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For our restaurant renovation project in North Miami, we needed an asbestos report/survey completed to move forward with the county's approval. Sharelle Boyer assisted us with a quote, scheduling, and she provided excellent customer service. I recommend this company to get the job done! #SatisfiedClient

Response from the owner · 7 months ago

Thank you so much for the great review Gayle. We will be sure to let Sharelle know as well!

Jorge GonzalezLocal Guide · 18 reviewsTotal number of Google reviews Jorge has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great maintenance service

Marsha Gist10 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would recommend Aeris when it comes to checking for Asbestos in the home. We used this company while having major plumbing done in our home to check for asbestos and they were very efficient and knowledgeable as well. They were very quick in getting the results. It was a bit pricey but it was well worth every penny.

Response from the owner · Edited 2 months ago

We're so glad to hear that you found our service efficient and knowledgeable, Marsha! It’s fantastic that we could assist during your plumbing project, even if it seemed a bit pricey. We genuinely appreciate your recommendation and are thrilled that you felt it was worth it! If any future needs arise, we're always here to help.

BenLocal Guide · 16 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt asbestos survey of my apt. Bryan was very friendly and provided excellent advice re abatement options of asbestos flooring in my apt.

Response from the owner · 11 months ago

We really appreciate your kind words! It's wonderful to know that Bryan made your asbestos survey experience pleasant and informative. We look forward to assisting you again whenever needed!

Jane Willard9 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, fast and efficient.

Response from the owner · 11 months ago

Thank you for the positive feedback! We're thrilled to hear you had a great and efficient experience. Hope to see you again soon!

Bill MoteLocal Guide · 140 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've used AERIS on two separate jobs. Very fast, very professional, high-quality work.

Response from the owner · 11 months ago

Thank you for your kind words and for choosing us for your projects. We are thrilled to hear that you were satisfied with our speed, professionalism, and the quality of our work. We look forward to serving you again in the future!

Aeris on Google Maps →

Business details