Google reviewers rate Affordable Interior Design by Uploft 4.9 out of 5 based on 93 reviews, with the owner responding to 34 percent of feedback. Clients frequently cite clear communication, punctuality, and affordable pricing while praising designers for understanding specific style preferences and budgets. Services include in-person consultations, virtual design, and shopping assistance for residential and commercial spaces. A recurring criticism in low-star reviews notes that assigned designers sometimes lack familiarity with local apartment regulations or the specific limits of provided handyman services.
Google rating: 4.9 out of 5 from 93 reviews (96% five-star).
Reviews on this page: 93 Google reviews (87 with written comments, 2 with photos).
Owner responses: the business replied to 34% of reviews.
Most recent review: October 20, 2026.
Service: Interior Designer serving New York, New York.
Data from Google, last updated November 9, 2026.
Star ratings
93 Google reviews we collected
4.9of 5
5 stars8996%
4 stars33%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
97%praise
Praise20697%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value5325%
Staff & attitude4019%
Would recommend3416%
Quality & results3014%
Speed & response2813%
Communication2210%
Honesty & trust63%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an awesome experience working with Affordable Interior Design by Uploft on my NYC apartment.”
“Suellen and the shopping team were equally helpful with purchasing, tracking deliveries, and sorting through the inevitable returns and adjustments.”
“I really appreciated her attention to detail and would highly recommend her to anyone looking for interior design help!”
“I worked with Kelsey Surock on a Virtual Transformation for my living/dining room and could not recommend her enough!”
“I had a wonderful experience working with Betsy on the design of my new home.”
“I especially appreciated how responsive and accommodating everyone was, even as I made changes along the way.”
“Communication was smooth throughout the entire process, and the final result exceeded my expectations.”
“She was so genuinely excited about the project and I could tell how much she truly enjoys the work.”
People customers mention
Betsy21 reviews
Allison11 reviews
Paulina9 reviews
Kelsey7 reviews
Stephanie7 reviews
Surock4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had a wonderful experience working with Betsy on the design of my new home. She was thoughtful, creative, and really took the time to understand my style preferences and how I wanted to use the space. She presented several great layout and furniture options, making the entire process feel easy and collaborative. I really appreciated her attention to detail and would highly recommend her to anyone looking for interior design help!
Response from the owner · 2 weeks ago
Hi Carolyn! Thank you so much for your 5 star review and your kind words regarding your experience with Betsy! Designing a space can feel overwhelming so we are happy to hear our process made it feel easy. We can't wait to see your space come together. Be sure to send after pictures!
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Ray Mazzie6 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
I had an awesome experience working with Affordable Interior Design by Uploft on my NYC apartment. Betsy was great to work with from the initial walkthrough through the final design, helping me pull together a space that felt like me without making the process overwhelming. Suellen and the shopping team were equally helpful with purchasing, tracking deliveries, and sorting through the inevitable returns and adjustments. I especially appreciated how responsive and accommodating everyone was, even as I made changes along the way. Furnishing an apartment while juggling a busy schedule isn't easy, but the team made it much more manageable. Really appreciate everyone's help and would absolutely recommend them!
Response from the owner · 2 weeks ago
Ray, thank you so much for your kind words and 5 star review. We really appreciate you trusting us with your home! We are so happy to hear our process made things more manageable. Be sure to send some after pictures!
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Christian WanLocal Guide · 59 reviewsiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
I had a fantastic experience with Affordable Interior Design by Uploft. The team was incredibly professional, attentive, and truly understood my style and budget. They transformed my space into something both functional and beautiful without breaking the bank. Communication was smooth throughout the entire process, and the final result exceeded my expectations. Highly recommend to anyone looking for affordable yet high-quality interior design!
Response from the owner · 3 months ago
Hi Christian! Thank you so much for your kind words and thank you for trusting us with your space. We are so happy you are loving it. We would love to see your after pictures!
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Brianna Peters1 reviewiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
We worked with Betsy for the redesign of our lobby and we LOVED the outcome. We are complimented on our lobby everyday now. Betsy was clear, considerate, and timely with everything. I also want to shout out the entire Affordable team with Emily, Sarah, and others made it a breeze from as soon as I reached out all the way through the installation. I really enjoyed their professionalism and again the speed in which communication was handled. I felt taken care of throughout the process and would absolutely use the service again.
Response from the owner · 7 months ago
Thank you, Brianna, for your kind words! We all loved working with you and are thrilled that you are enjoying the redesign of your lobby. We can't wait to see the after pictures! Please keep in touch!
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Elaine Hamann10 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
I'm working with Betsy at Uploft on my third house and have learned so much from her (but still rely on her design expertise when it comes to planning my space) . I hear her voice in my head whenever I contemplate a design decision. :-) ("What would Betsy say??"). Right now, we're working on my new build making key decisions during the detailed design stage with my architect. In my very first call with Betsy, she immediately validated why I value her expertise. She opened my eyes to whole new possibilities with how to arrange our open living/dining/kitchen area by suggesting a different layout for my living area which then opened up the option to have a large coffee/bar station in the dining area. That blew my mind and totally made my day because my architect had removed the small beverage center from the kitchen plan to address our zoning committee feedback and I was bummed to lose that feature. Betsy made it happen for me. This engagement is also helping me appreciate the different skills and perspectives of an architect vs an interior designer. The designer reigns when it comes to space design! So many more fun decisions to come. And I'm feeling confident thanks to working with Betsy and Uploft!
Response from the owner · 7 months ago
Thank you, Elaine, for your kind review! We have loved working with you over the years and are so happy you have trusted us with your new home. We can't wait to see how everything comes together!
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Linda Brooks9 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I feel so blessed to have met Betsy and Bethel at this time in my life. I needed a spark and they gave me just that. Transforming my home, up lifting my spirits and helping me to begin to live again.
I am forever grateful for their patience, kindness, and understanding they've shown me during this process. They new I was afraid to make these changes due to a resent loss of a loved one. But the changes were exactly what I needed... I just didn't realize it.
They held my hand through it all and now my heart is so full. I could never thank them enough for being the road to my new start, right here at home.
Sending my love to Betsy, Bethel, Rohayna, and the entire Uploft Team. I could not have done this without you. Thank you so much from the bottom of my heart.
Love,
Linda ❤❤❤
Response from the owner · a year ago
Thank you so much for this lovely note, Linda. It was an absolute pleasure. We are in this business to make a difference in people's lives and getting to work with amazing clients like you is so rewarding. Please stay in touch.
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K ALocal Guide · 49 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
I had such an amazing experience working with Uploft! The design firm was highly recommended by a friend and work colleague who is very particular about interior design. After taking a questionnaire and speaking with Emily, I was quickly matched with Paulina for my consultation. Paulina was extremely detail oriented, thoughtful, attentive, and she kept my interests and budget in mind. We even had a few giggles about my very monochromatic color-scheme for the apartment. My reveal call was amazing. Again, Paulina kept my interests and budget in mind to help me find affordable ways to create a warm environment for my living space.
The real work began during the furniture delivery stage. I was incredibly anxious about my deliveries, and was in CONSTANT contact with the design team. Royhana - gosh bless her - was the point person for my account. Royhana was such a saint. She was patient, considerate, and provided immediate responses regarding my inquiries.
I am now in the "let's just put everything in the apartment together" phase, and Uploft couldn't be more amazing. I reached out to the design team with many woes, and Sarah - gosh bless her too! - immediately sent a form for me to have handymen help me with the assembly process.
Long story short? This interior design firm is AMAZING. As you can see from the number of stars I gave in my review, I am happy with my choice to work with Uploft. I would work with them again in the future.
Response from the owner · 2 years ago
Thank you so much for your review, Kirsten. We have loved working with you and can't wait to see your designs come together!
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Karen Steel5 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
We had such a great experience with Affordable Interior Design! For years, we had been using our sunroom as our children’s playroom, but now that our kids have gotten older, it was time for a change. The designers at Affordable Interior Design worked with us to create the perfect sunroom—a relaxing, light-filled sanctuary that’s all grown up (while at the same time welcoming for our older children). Thank you, Affordable Interior Design!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Home decor selection, Interior decorating, Room planning
Response from the owner · 4 years ago
Thank you, Karen! We are so glad you love your new sunroom. Thank you so much for your kind words, we appreciate you sharing your experience!
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Rita KSLocal Guide · 18 reviewsiTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
We engaged Affordable Interior Design and their service has been exceptional. We worked with designer, Angela, who has made our home beautiful, much more enjoyable and is a pleasure to work with. Becky from the shopping service and Steffani from customer support provided exceptional service. I highly recommend this company.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Interior decorating
Response from the owner · 4 years ago
Hi Rita,
Thank you so much for the glowing review! We enjoyed working with you as well! Enjoy your beautiful new spaces. AID Team
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Elena Wu2 reviewsiTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
Loved working with my designer, Anita. She was upbeat, creative and very thorough. She was able to build around three existing pieces of furniture to keep within my budget and created a completely different look! I highly recommend.
