Customers frequently cite punctuality, clear communication, and fair pricing when describing services like sink replacements, valve repairs, and water heater installations. Recurring themes highlight professional conduct, thorough cleanup, and knowledgeable staff who explain work clearly. However, some lower-rated reviews criticize high costs for simple tasks, incomplete cleanup, or lack of notice for rescheduled appointments.
Google rating: 4.9 out of 5 from 636 reviews (98% five-star).
Reviews on this page: 636 Google reviews (515 with written comments, 11 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: November 6, 2026.
Service: Plumber serving Columbus, Ohio.
Data from Google, last updated November 9, 2026.
Star ratings
636 Google reviews we collected
4.9of 5
5 stars62398%
4 stars30%
3 stars30%
2 stars00%
1 star71%
Praise vs complaints
Phrases our text analysis found in 515 written reviews
99%praise
Praise1,39399%
Complaints91%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude29421%
Speed & response26919%
Price & value24417%
Quality & results20314%
Would recommend18413%
Communication1219%
Honesty & trust876%
What customers talk about
We read 515 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Easy to get quick appointment, arrived on time, reasonable price for work, nice cleanup.”
“Employee was prompt, efficient and cleaned up after himself.”
“Affordable Professional Plumbing is honest, professional and affordable, just like his company name says.”
“WHAT A RIP OFF.”
“John gives great advice, and every plumber has been knowledgeable, courteous, does a wonderful job and cleans up afterwards.”
“My original plumbing is in the worlds worst crawl space and looks like it was designed by a drunk.”
“I would highly recommend Affordable Professional Plumbing.”
“Super fast, affordable pricing, and great communication.”
“We have trusted them for years and always get top notch customer service, quality work, and affordable pricing.”
People customers mention
John99 reviews
Pardo18 reviews
Dan12 reviews
Gavin10 reviews
Dion6 reviews
Hilliard5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I cannot say enough really great things about John Pardo and his company.I've used John for several years. Dan, a fine young man came out to replace a bathroom sink. He was very professional and knowledgeable. He replaced a rusted out sink and faucet. He made sure to clean up his trash and any water that dripped. You can truly trust John and his crew. Affordable Professional Plumbing is honest, professional and affordable, just like his company name says. No up-sell on what you don't need, just true honesty! That is a quality that is hard to find these days. If you have any plumbing needs, call John Pardo. You'll definitely find him and his crew to be as awesome as i have for many years.
Price assessment: Great price
Services: Plumbing pipe repair, Faucet installation, Service not listed
M
Manish PatelLocal Guide · 28 reviewsiTotal number of Google reviews Manish has written across all businesses on Google Maps, not just this one.
I thought the service was great, and we were happy with the quality of the work. However, I did feel it was a bit pricey to install the shower/tub fixtures and bathroom sink trim.
Price assessment: Overpriced
Price: $400–600
Services: Service not listed
Response from the owner · 6 days ago
Thank you for the 4 star review. I apologize you feel that removing your old bathroom faucet and drain assembly and installing your new bathroom faucet and drain assembly, removing your old tub drain and over flow plate and installing your new tub drain and over flow plate, removing your old tub spout, shower arm, shower handle, shower head and shower trim and replacing it with the new tub spout and trim you provided seemed over priced for $440. I wish there was a way you could have possibly got an estimate from one of those big companies first and you would have seen that this is not overpriced. Thank you for the opportunity. I'm glad we were able at least do a good job for you.
J
Janice Taylor12 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Installed new valve, fixed wrongly angled pipe, installed new faucet in kitchen sink, solved faucet problem in bathtub. Easy to get quick appointment, arrived on time, reasonable price for work, nice cleanup. Would recommend highly
