Electrolysis hair removal service · Fresno, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 20 hair removal servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★85 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ageless By Jessica five out of five stars based on eighty-five reviews, with the owner responding to all feedback. Clients frequently cite the staff's professionalism, punctuality, and clear communication regarding electrolysis expectations and timelines. Many describe the office environment as clean and relaxing, noting reasonable pricing and consistent hair removal results over several months. One critical review highlighted a last-minute price increase and dissatisfaction with the speed of service during a one-hour appointment.
Google rating: 5.0 out of 5 from 85 reviews (99% five-star).
Reviews on this page: 85 Google reviews (72 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 20, 2026.
Service: Hair Removal Service serving Fresno, California.
Data from Google, last updated October 25, 2026.
Score profile vs other hair removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Ageless By JessicaHair Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ageless By Jessica: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ageless By Jessica: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ageless By Jessica: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
85 Google reviews we collected
5.0of 5
5 stars8499%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
94%praise
Praise9894%
Complaints66%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4139%
Would recommend1918%
Quality & results1514%
Speed & response1010%
Honesty & trust99%
Price & value66%
Communication44%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re very knowledgeable and personable they became part of my routine!”
“I would highly recommend her to anyone looking for thoughtful, personalized skincare or hair-removal treatments.”
“I’ve been consistently coming here for almost a year and have seen amazing results!”
“Electrolysis is not a quick fix, and Jessica made that clear from the beginning.”
“ly did a tiny one inch section the whole hour I couldn’t believe how slow she was 🤯 then she said I had to book longer hours and twice a week and it’…”
“…nce what electrolysis felt like before committing—no surprises, just honest information and professionalism.…”
“As for pricing, all I’ll say is this: it’s worth it.”
“My journey started with a consultation with Jessica, who thoroughly explained how electrolysis works and set realistic expectations about the process…”
People customers mention
Cecilyana3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Lex1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve been consistently coming here for almost a year and have seen amazing results! My pcos hair started to thin out and lighten around 4-6 months into treatment with hour long appts every week. The team is straight forward about the expectations for electrolysis and offer guidance during treatment. They’re very…
Zihan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve been seeing Jessica for chemical peels to help with acne, and I’ve had a great experience. She is very professional and never pressures me with unnecessary consultations or product sales. She carefully evaluates my skin and personalizes each treatment to my specific needs. My skin has never felt irritated after…
Parampreet1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
10/10 recommend Ageless by Jessica for their amazing service! I always feel well-accommodated and comfortable with each staff member. Every staff member has shown incredible knowledge and technique with my treatments. I have been a client for a few years now and I am very satisfied with the progress of my…
lakisha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have been getting electrolysis for 4 months now and couldn't be more happy. Everyone here is so friendly and nice and really make you feel comfortable. I really appreciate how clean and sanitary they are. I always look forward to my sessions, the vibe of the atmosphere is so pretty and relaxing. The whole staff…
Kelly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
The service and results here are really exceptional. I’ve seen incredible, permanent results (and I’ve been doing electrolysis for years with providers in Sacramento and New York- Ageless is hands down where I’ve seen the fastest and most consistent progress). The interior is very cute and very clean, parking is…
Monica5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Jessica is hands-down the best in the game. From the moment you walk in, you’re treated with care, professionalism, and expertise. She doesn’t just go through the motions—she actually listens to your skin concerns and knows exactly how to treat them. Her technique is next-level, and the results speak for themselves.…
I’ve been consistently coming here for almost a year and have seen amazing results! My pcos hair started to thin out and lighten around 4-6 months into treatment with hour long appts every week. The team is straight forward about the expectations for electrolysis and offer guidance during treatment. They’re very knowledgeable and personable they became part of my routine! They make sure I’m comfortable and have treats around the office! Every appt gets easier and it’s painless for me now. My confidence has increased tremendously since starting treatment. Overall I’m very satisfied with Jessica and her team and I’m so glad I took a chance ☺️
Response from the owner · 4 weeks ago
This seriously means so much to me! 🤍 It’s hard to believe it’s already been almost a year.
You have been SO consistent with your appointments, and getting to watch not only the hair change but your confidence grow along the way has been the best part. Electrolysis takes time, especially when hormones are involved, and you have truly trusted the process.
And honestly, when someone becomes part of our weekly schedule for this long, we notice when you’re not there! You become part of our little Ageless family.
Thank you for trusting me and my team and for taking a chance on us. We’re pretty glad you did too.
Zihan Xu2 reviewsiTotal number of Google reviews Zihan has written across all businesses on Google Maps, not just this one.
I’ve been seeing Jessica for chemical peels to help with acne, and I’ve had a great experience. She is very professional and never pressures me with unnecessary consultations or product sales. She carefully evaluates my skin and personalizes each treatment to my specific needs. My skin has never felt irritated after her treatments.
I’ve also had electrolysis for underarm hair removal with Jessica, and the results have been excellent. I would highly recommend her to anyone looking for thoughtful, personalized skincare or hair-removal treatments. They also occasionally offer promotions on gift cards, which is a nice bonus!
Response from the owner · a month ago
Thank you so much for taking the time to share this! It truly means a lot to me. I’ve always believed that skincare should be individualized- what your skin needs, not simply what we can do or what we can sell you. I’m so happy to hear that you’ve had such a positive experience with both your chemcial peels and electrolysis and, most importantly, that you are seeing great results. Thank you for trusting me with your skin and your electrolysis journey. I truly appreciate you and your recommendation!
Parampreet1 reviewiTotal number of Google reviews Parampreet has written across all businesses on Google Maps, not just this one.
10/10 recommend Ageless by Jessica for their amazing service! I always feel well-accommodated and comfortable with each staff member. Every staff member has shown incredible knowledge and technique with my treatments. I have been a client for a few years now and I am very satisfied with the progress of my treatments. I love that appointments can easily be made online or in-person and there are always refreshments available for clients.
Response from the owner · 2 months ago
Thank you so much for such a thoughtful review. It truly means so much to us, especially coming from someone who has trusted us with their treatments for several years. Making sure our clients feel comfortable, cared for and confident in the knowledge of the treatment they receive is incredibly important to all of us. We are
so happy that you have been pleased with your progress and experience with our entire team. We appreciate you more than you know and our so grateful to have you as part of our Ageless family
lakisha parker1 reviewiTotal number of Google reviews lakisha has written across all businesses on Google Maps, not just this one.
I have been getting electrolysis for 4 months now and couldn't be more happy. Everyone here is so friendly and nice and really make you feel comfortable. I really appreciate how clean and sanitary they are. I always look forward to my sessions, the vibe of the atmosphere is so pretty and relaxing. The whole staff is welcoming, professional and experienced. I'm so glad I found Jessica and her team.
Response from the owner · 3 months ago
Thank you so much for this beautiful review. 🩷 It truly means more than you know.
Reading that you feel comfortable, cared for, and actually look forward to your appointments is exactly why we do what we do. We believe electrolysis is about so much more than removing hair- it’s about helping people feel more confident, comfortable, and love themselves again.
Changing lives, one hair at a time has always been our mission, knowing you’ve trusted us to be a part of your journey is something we never take for granted.
Thank you for choosing us and allowing my team and me to be a small part of your story. We can’t wait to continue celebrating your progress with you!
Stacy Diaz2 reviewsiTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
I have been coming to Ageless by Jessica for electrolysis for almost a year, and I couldn’t be happier with my experience.
My journey started with a consultation with Jessica, who thoroughly explained how electrolysis works and set realistic expectations about the process and timeline. She even performed a small test patch so I could experience what electrolysis felt like before committing—no surprises, just honest information and professionalism.
For the past several months, I’ve been seeing Kiana regularly, and I also had one appointment with Klarissa when I needed to reschedule. Both women are knowledgeable, warm, and incredibly kind. I’m definitely a talker, and both were engaging and enjoyable to spend time with. Kiana has become my regular electrologist, and she is simply delightful—gentle, funny, skilled, and genuinely caring. I truly enjoy our appointments, even while she’s sticking an electric needle into my face and permanently zapping away unwanted hairs!
One thing I really appreciated was the honesty about expectations. Electrolysis is not a quick fix, and Jessica made that clear from the beginning. I’m currently around month 9 or 10, and I would estimate that about 80% of my hair is gone. I started with 90-minute appointments every two weeks for the first couple of months, then moved to one-hour sessions monthly, and now I’m down to 30-minute appointments every 4–5 weeks. The progress has been remarkable.
Does it hurt? Of course there’s some discomfort, but it’s very manageable. On a scale of 1–10, I’d rate it around a 3 or 4, and only for a second or two at a time. For comparison, I’ve done both laser hair removal and waxing, and both were significantly more painful. Laser also cost me far more money 10 years ago, and the hair eventually grew back anyway. (For full disclosure, I am menopausal, which can certainly contribute to unwanted facial hair.)
As for pricing, all I’ll say is this: it’s worth it. You truly get what you pay for.
Overall, I would give Ageless by Jessica a 10 out of 10. The office and treatment rooms are beautifully designed, the staff is friendly and welcoming, and the products they carry are excellent.
Bonus tip: Check out their Instagram. Their infographics are informative, uplifting and often hilarious.
Response from the owner · 4 months ago
Thank you for the kind words and very thorough review. You made me laugh with the check out the Instagram 🤣 we do strive to entertain as well as educate! Thank you again. We appreciate you and your commitment to your electrolysis process!
Kelly Delaney9 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
The service and results here are really exceptional. I’ve seen incredible, permanent results (and I’ve been doing electrolysis for years with providers in Sacramento and New York- Ageless is hands down where I’ve seen the fastest and most consistent progress). The interior is very cute and very clean, parking is easy and free, pricing is reasonable for the quality.
Response from the owner · Edited 4 months ago
Thank you for your kind words! We appreciate you
Ge Xiong5 reviewsiTotal number of Google reviews Ge has written across all businesses on Google Maps, not just this one.
Jessica is hands-down the best in the game. From the moment you walk in, you’re treated with care, professionalism, and expertise. She doesn’t just go through the motions—she actually listens to your skin concerns and knows exactly how to treat them. Her technique is next-level, and the results speak for themselves. My skin has never looked or felt better. Love her!!! 55 and alive!! Thank you, Jessica❤️❤️❤️
Response from the owner · a year ago
Thank you for your kind words
Lilia2 reviewsiTotal number of Google reviews Lilia has written across all businesses on Google Maps, not just this one.
Klarissa Carr was absolutely amazing! I have been doing laser for a year and half and was never as happy as I am with Klarissa! Switching over to electrolysis was definitely an adjustment but she is absolutely sweet and has made the transition amazing plus she’s talented especially making sure everything is done well, although appointments are long she makes them go by in a breeze with amazing conversation! Anyone here will take amazing care and treat you with the utmost respect! But i would definitely give an extra round of applause for Klarissa!
