Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
Air Support Cooling and Heating, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Air Support Cooling and Heating, LLC

Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 366 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Support Cooling and Heating, LLC is better than 74% of HVAC contractors.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Support Cooling and Heating, LLC is better than 72% of HVAC contractors.B
72
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Support Cooling and Heating, LLC is better than 1% of HVAC contractors.F
1
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Support Cooling and Heating, LLC is better than 58% of HVAC contractors.C
58
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Support Cooling and Heating, LLC is better than 31% of HVAC contractors.D
31
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Support Cooling and Heating, LLC is better than 40% of HVAC contractors.C
40
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Support Cooling and Heating, LLC is better than 34% of HVAC contractors.D
34

Reviews for your job

Customers hired Air Support Cooling and Heating, LLC for 8 kinds of job.

Air Support Cooling and Heating, LLC for a/c preventive maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$112–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C preventive maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “A/C preventive maintenance”

RickLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our family have used Air Support for several years both for maixtenance and install of mini split. Eric has always been professional, straightforward, honest and reliable. We also appreciate his reasonable response times which makes life easier here in Florida hot, humid environment. We highly recommend Air Support.

Paid $1–200Reasonable priceA/C system maintenanceA/C preventive maintenance
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Max was great, Air Support is easy to work with

Paid $2,000+Great priceHVAC system repairHVAC system maintenanceInstallation
MichelleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Have used this company for 8 years now. Wonderful owner, fairly priced, good workers and customer service. Highly recommend.

Reasonable priceA/C system maintenanceA/C system repairA/C preventive maintenance
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Moe was very professional and explained the work needed and provided helpful advice. Also took great care leaving our home clean. The whole team was great.

Paid $1,000+Great priceA/C preventive maintenance
Adina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Erick is the best! Earlier in the week I had a different AC company come out for standard 6 month maintenance. Although my unit is working perfectly fine, and only 7 years old, they told me my compressor was about to go bad and I need a whole new AC unit. A friend who uses Air Support suggested I give them a call…

HVAC system maintenanceA/C system maintenanceA/C preventive maintenance
R9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Air Support has knowledgeable, tentative and progressive staff that understands HVAC from top to bottom. Service was efficient and expedient. We are a very satisfied 👍🏽 Thank you Daniel. Alex, Erik and Hugh! Btw, I've already recommended your company to two other people.

Great priceCleaningA/C system maintenanceA/C system repair

Price

$346+7% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair64$192–$955
HVAC system maintenance64$37–$292
A/C system maintenance16$54–$441
Install AC15$1.5k–$3.2k
A/C system repair13$209–$880
Installation11$1.1k–$2.8k
A/C preventive maintenance6$112–$939
Install thermostat5—

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