Experts Reviews · Company report
Air Support Cooling and Heating, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Air Support Cooling and Heating, LLC

Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 366 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Support Cooling and Heating, LLC is better than 74% of HVAC contractors.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Support Cooling and Heating, LLC is better than 72% of HVAC contractors.B
72
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Support Cooling and Heating, LLC is better than 1% of HVAC contractors.F
1
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Support Cooling and Heating, LLC is better than 58% of HVAC contractors.C
58
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Support Cooling and Heating, LLC is better than 31% of HVAC contractors.D
31
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Support Cooling and Heating, LLC is better than 40% of HVAC contractors.C
40
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Support Cooling and Heating, LLC is better than 34% of HVAC contractors.D
34

Reviews for your job

Customers hired Air Support Cooling and Heating, LLC for 8 kinds of job.

Air Support Cooling and Heating, LLC for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “A/C system maintenance”

★★★★★ Carol · Edited a month ago

Very punctual technicians. Honest company to do work for you and very professional and reasonable prices.

Paid $1–200Reasonable priceHVAC system repairA/C system maintenance
★★★★★ Rick · Edited a month ago

Our family have used Air Support for several years both for maixtenance and install of mini split. Eric has always been professional, straightforward, honest and reliable. We also appreciate his reasonable response times which makes life easier here in Florida hot, humid environment. We highly recommend Air Support.

Paid $1–200Reasonable priceA/C system maintenanceA/C preventive maintenance
★★★★★ Valerie · 3 months ago

Pleasant attitude over the phone. Easy communication via text. Fast response. Clear explanation when Erick arrived at my home. Went above and beyond. I'm glad they're on my house-support team!

Paid $1–200Great priceA/C system maintenance
★★★★★ Parker · 3 months ago

Quick response to get someone out to fix a drip pan leak issue. Worked quickly to get rid of the water and fix the source of issue. Was reasonably priced for the services provided. Also joined their maintenance program as well which is a great deal.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Jerry · Edited 3 months ago

Robert did a great job completing my service.

Paid $1–200Reasonable priceA/C system maintenance
★★★★★ Monica · Edited 4 months ago

Amazing reputable company!

Great priceA/C system maintenance
★★★★★ James · Edited 4 months ago

Very professional technician, friendly service and great price. Highly recommend!

HVAC system maintenanceA/C system maintenance
★★★★★ Nancy · Edited 4 months ago

thank you for coming promptly! the best costumer service r a reliably friendly service you can trust thank you as always!!!

Paid $300–400Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Michelle · 5 months ago

Have used this company for 8 years now. Wonderful owner, fairly priced, good workers and customer service. Highly recommend.

Reasonable priceA/C system maintenanceA/C system repairA/C preventive maintenance
★★★★★ Adina · Edited 9 months ago

Erick is the best! Earlier in the week I had a different AC company come out for standard 6 month maintenance. Although my unit is working perfectly fine, and only 7 years old, they told me my compressor was about to go bad and I need a whole new AC unit. A friend who uses Air Support suggested I give them a call…

HVAC system maintenanceA/C system maintenanceA/C preventive maintenance
★★★★★ R · Edited a year ago

Air Support has knowledgeable, tentative and progressive staff that understands HVAC from top to bottom. Service was efficient and expedient. We are a very satisfied 👍🏽 Thank you Daniel. Alex, Erik and Hugh! Btw, I've already recommended your company to two other people.

Great priceCleaningA/C system maintenanceA/C system repair
★★★★★ Saif · a year ago

Alex was so Helpful and really efficient too, he helped with an A/C emergency on a Sunday too last minute call. The service was great would 100% recommend.

Great priceHVAC system repairA/C system maintenance
★★★★★ Christina · a year ago

I have used Air Support Cooling and Heating to diagnose and handle three separate complex issues at three different properties. Each time Eric and his team have been prompt, quick to diagnose the issue, explained the plan and were fairly priced. They are honest and do not try to oversell you services you don’t…

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Natalie · a month ago

Rating only, no written review.

Paid $200–400Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Linda · a month ago

Rating only, no written review.

Reasonable priceA/C system maintenance
★★★★★ Glenn · 5 years ago

Rating only, no written review.

A/C system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality

Price

$346+7% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair64$192–$955
HVAC system maintenance64$37–$292
A/C system maintenance16$54–$441
Install AC15$1.5k–$3.2k
A/C system repair13$209–$880
Installation11$1.1k–$2.8k
A/C preventive maintenance6$112–$939
Install thermostat5—

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