Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
Air Support Cooling and Heating, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Air Support Cooling and Heating, LLC

Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 366 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Support Cooling and Heating, LLC is better than 74% of HVAC contractors.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Support Cooling and Heating, LLC is better than 72% of HVAC contractors.B
72
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Support Cooling and Heating, LLC is better than 1% of HVAC contractors.F
1
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Support Cooling and Heating, LLC is better than 58% of HVAC contractors.C
58
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Support Cooling and Heating, LLC is better than 31% of HVAC contractors.D
31
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Support Cooling and Heating, LLC is better than 40% of HVAC contractors.C
40
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Support Cooling and Heating, LLC is better than 34% of HVAC contractors.D
34

Reviews for your job

Customers hired Air Support Cooling and Heating, LLC for 8 kinds of job.

Air Support Cooling and Heating, LLC for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840

All 2 Google reviews tagged “Repair HVAC”

ChristinaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used Air Support Cooling and Heating to diagnose and handle three separate complex issues at three different properties. Each time Eric and his team have been prompt, quick to diagnose the issue, explained the plan and were fairly priced. They are honest and do not try to oversell you services you don’t…

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
GlennLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality

Price

$346+7% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair64$192–$955
HVAC system maintenance64$37–$292
A/C system maintenance16$54–$441
Install AC15$1.5k–$3.2k
A/C system repair13$209–$880
Installation11$1.1k–$2.8k
A/C preventive maintenance6$112–$939
Install thermostat5—

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