Customers frequently cite punctuality, clear communication, and competitive pricing as key benefits of the company's services, which include window installation, door replacement, and full interior remodeling. Reviewers note that the team handles multiple home upgrades efficiently and manages subcontractors, reducing stress for homeowners. However, low-star reviews highlight recurring issues with billing disputes, specifically regarding labor charges for incomplete work, credit card fees, and the retention of deposits when projects are halted due to structural problems.
Google rating: 4.7 out of 5 from 27 reviews (89% five-star).
Reviews on this page: 27 Google reviews (24 with written comments, 1 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: August 15, 2026.
Service: Home Remodeling Contractor serving Kennewick, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
27 reviews on Google
5★24
4★1
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
DD
Danielle Deal6 reviews
★★★★★
Airtight completed a large interior project for us that included removal of popcorn ceilings, all new doors and trim, carpet install, deconstruction of closets, and an entire media wall build. They work with you every step of the way to make sure you’re vision comes to life.<br><br>We’ve got them coming back again for a full window/exterior door install, and porch/deck project.<br><br>I cannot recommend Airtight enough. The people here are fantastic, pricing is fair, and their work is beautiful.
I am a CPA in town looking for information for a client to receive the energy credit for window installation. Linda was very helpful and got right back to me with what I needed!! Much appreciated.
Price assessment: Not sure
Services: Service not listed
Response from the owner · 5 months ago
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. We’re always happy to help provide the information needed for energy credit documentation and are glad Linda was able to get you what you needed quickly. Thank you again for your support—we look forward to helping you and your clients in the future!
I wanted the back door replaced in my home and they got it put in and done just perfect! I'd recommend trying these guys out for ANY home repairs. Very professional and they know their stuff!
Price assessment: Not sure
Response from the owner · a year ago
Thank you so much! We truly appreciate you taking the time to share your experience. Our team works hard to provide great service, clear communication, and reliable results, and it’s wonderful to hear that it shows. We look forward to working with you again in the future!<br><br>— The Air-Tight Windows & Remodeling Team
Working with Linda at Air-Tight Windows and Remodeling has been a fantastic experience! She’s responsive, knowledgeable, and genuinely cares about doing right by her customers. Not only are their prices competitive, but their team can do so much more than just windows. Whether it’s remodeling or other home upgrades, I wouldn’t hesitate to recommend Linda and her crew. Reliable, fair, and easy to work with!
Response from the owner · a year ago
Travis, thank you so much for your kind words! We truly appreciate you taking the time to share your experience. At Air-Tight Windows & Remodeling, we take pride in being responsive, fair, and delivering quality work our customers can count on. It means a lot to know you feel confident recommending us not only for windows but for all your home remodeling needs. We’re grateful for your support and look forward to helping you with future projects!
Great service! Great at communication always on time and very efficient.
Response from the owner · a year ago
Jennifer, Thank you so much for your review! We’re glad to hear you were happy with our service and communication. Being on time and efficient is something we take pride in, and it’s wonderful to know that came through in your experience. We truly appreciate your support!
Air Tight completed my major project in two weeks. Very responsive to my questions and requests. Great to work with. They handled the sub-contractors. All I had to do was pick out flooring, carpet, paint color and granite. Great experience.
Response from the owner · a year ago
Thank you Laura for your review! We appreciate your business and hope you are enjoying your newly updated home.
We needed to replace our range hood and had purchased one and arranged for someone else to install it. Unfortunately, it arrived with a damaged part, and by the time the replacement part arrived, the person who was going to do it had another commitment with a looming deadline. Thanksgiving was fast approaching, and I called Airtight. The person I spoke to immediately empathized with me about the unhappy prospect of preparing a holiday meal and having a houseful of guests when the kitchen was not fully functional. The estimator was at our house the next morning. The crew showed up at the time and date agreed upon, they did the work, improved upon the former installation (the fan had been venting into the attic, rather than to the outside!) and left us with a clean and fully functional kitchen that afternoon, the Monday before Thanksgiving! They were wonderful to work with, and I am so grateful to them for their quick response.
Response from the owner · a year ago
Thank you Benita for the great review! We are so glad that you had a full working kitchen for your holiday meal. We appreciate all customers no matter what size the job. Thank you again and Happy Holidays. Linda
Needed my exterior door frame reinstalled. They came out exactly when they said. Got the job done in great time. They found I had no support under the door, and built up the support structure and it all looks great. And shuts and seals now! Great service, very happy.
Response from the owner · 2 years ago
Thank you Nick, for the Great support of our small business. We appreciate you.
Thank you Air Tight and Team for doing such an amazing job. Took so much stress off of me to have one company able to take care of a multiple of repairs and renovations we needed. Everyone has been great, informative and talented in their crafts. All coming together so beautifully 😍.
Response from the owner · 2 years ago
Tammy, It has been a pleasure working with you with your home improvement projects. We appreciate the trust you have in our company to take care of these items for you.
I've had the pleasure of conducting business with Air-Tight Windows & Remodeling for a couple of years, and I can confidently recommend their services without reservation. Although I have not personally utilized their window or remodeling services, my professional interactions with their team have consistently demonstrated their exceptional commitment to quality and client satisfaction. The individuals at Air-Tight are not only great to work with, but they also exhibit a genuine pride in their craftsmanship. They are friendly, honest, and wholeheartedly dedicated to fulfilling their clients' needs. If you're seeking a company that values excellence and integrity, look no further than Air-Tight Windows & Remodeling.
Response from the owner · 2 years ago
Thank you Wendy. We appreciate your services and your friendly attitude to help guide us through the small business health insurance part of things for our employees.
