Customers frequently highlight punctual arrivals, thorough diagnostics, and clear explanations of HVAC services like AC repairs and maintenance plans. Recurring themes include professional communication and fair pricing for routine work. However, low-star reviews cite aggressive upselling of unnecessary equipment, inflated quotes compared to competitors, and unresolved post-sale issues regarding damaged units or incomplete installations.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Nick was awesome! Very informative, prompt and polite. Did a great job at explaining everything to me every step of the way. Highly recommend!
Nick was awesome and very informative. Got us taken care of.
My service technician Nick was phenomenal he was very efficient and detail oriented. It was late in the afternoon but he still put 100% effort in. If I need help again in the future I would choose air titans every time.
Nick was neat and on time. Very knowledgeable. My dog loved him.
Nick was great and helpful. Explained everything I asked about with zero hesitation. I recommend.
Update: Continue to have great service! Nick did my 6 month tune up and took the time to explain everything to me. -------- Jackson Cowan from Air Titans did an incredible job on my AC – truly above and beyond anything I expected. From the moment he arrived, he was professional, knowledgeable, and extremely thorough. He explained everything clearly, answered all of my questions, and treated my home with care and respect. The before and after pictures of the cleaning he did speak for themselves – the transformation is amazing! My AC looks and runs like new thanks to his hard work and attention to detail. Jackson truly delivered top-tier service. Thank you, Jackson and Air Titans – you’ve earned a loyal customer for life!
We’re blown away by your kind words, Amanda! Thank you for trusting Jackson and Air Titans — we’re honored to have earned your loyalty!
Gabriel Is very professional, great communication and helped answered all my questions and concerns!
Nick is the best ! Made sure everything was good with the system and finally got the correct board to make the air and heat operational in our house please see him every time !
Appreciate the awesome review, Devin! Blake’s one of the best, and we’re happy he made your day a little cooler.
Nick was great. He did a wonderful job and was very friendly.
Nick provided a great consultation! He was knowledgeable and very pleasant to work with. I also appreciate the last minute appointment and the company being able to accommodate my AC emergency within a 2 hour time frame! Thank you for such 5 star service!