Experts Reviews · Company report
Air-Ton Heating and AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Air-Ton Heating and AC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 209 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air-Ton Heating and AC is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air-Ton Heating and AC is better than 93% of heat pump installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Air-Ton Heating and AC for 8 kinds of job.

Air-Ton Heating and AC for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$351
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 40 Google reviews tagged “A/C system maintenance”

CatherineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Air-Ton’s services for the past 5 years. They have always responded quickly and fixed the problem. I went from having no AC at one point to a completed new installation the following day. They have always been available to answer any questions I have and are always very responsive. I highly recommend them!

HVAC system repairHVAC system maintenanceA/C system maintenance
Ruby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The. Technician was very polite, courteous and professional. Service call was a good, positive experience.

Paid $400–600Not sureA/C system maintenance+ Quality+ Professionalism+ Value
LeeAnnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

2nd generation, family owned. They give attention to their clients in a quick manner. I am 110% happy with their work and ethics.

Reasonable priceA/C system maintenanceA/C system repair
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hands UP the best around! Very thorough, got us up and running and taken care of quickly, even provided a portable unit so our fur girls would be comfy! Give them a call you will not be disappointed!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have used Air-Ton Heating and A/C for over 15 years. They serviced and repaired my old unit. In 2020 they installed a complete new system. They are an awesome company that I would highly recommend.

Paid $100–200Great priceA/C system repair+ Responsiveness+ Punctuality+ Quality
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Have used this company for years. Always the best service! Always the best response to any question!

Great priceHVAC system maintenanceA/C system maintenance
William16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Tim and his company were phenomenal - great response time and fixed the issue within 30 minutes of arriving at my house .

Great priceA/C system maintenanceCleaningHVAC duct & vent repair+ Responsiveness+ Professionalism
Billy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The technician was on time, professional, and responsive. He did an excellent job.

A/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent and reliable service every time! They are thorough when they come out to our house and a very trustworthy company. Highly recommend!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

My recent experience with Airton was very positive. Both techs came right on time, were very through, checked things I hadn't thought of and worked assiduously to be sure everything was done carefully and correctly. Been a customer for over 40 years.

A/C system maintenanceHVAC system maintenanceA/C system repair
ShondaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gilbert serviced my AC unit today, he was very professional detailed oriented & fast. My AC unit was up and running in no time.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
jeffLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been using for years , always on point..thank you

A/C system maintenanceHVAC duct & vent cleaningCleaning
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was polite , thorough, informative, respectful. Pointed out future system needs but did not try to oversell his service. Used this company for many years, trust them completely.

A/C system maintenance+ Punctuality+ Quality+ Professionalism
Emilee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have always received nothing but the best from Air-Ton. Family owned, reliable, quick response times, and professional service. Travis was thorough and took his time analyzing our entire unit. He took the time to explain everything to us and what the repair would involve. Highly recommend

A/C system maintenance+ Responsiveness+ Quality+ Professionalism
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are an excellent company. I have used them for 20 years. They are great on service and installation.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Albert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely happy with the service. I will recommend this company 👍

A/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
grace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my second time using Air-Ton. Both experiences were above reproach. The total experience was professional. I trust this company, and will recommend them highly to friends and family. Best Regards.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company and service! Highly recommend.

A/C system maintenanceInstall AC
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, polite, professional, always done right the first time.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They called me to do a standard maintenance check on my system. They were on time. There were 2 service guy that came out. These gentlemen were very helpful answering questions and clean my unit. I feel they went beyond their jobs to satisfy me. I will be having them back out twice a year to service my a/c and…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Air Ton for years for maintenance and check ups on our AC and heater. I recently had an issue with my AC and had them come out. Yasser, the tech, was here on time and had everything diagnosed and back to normal in minutes. I highly recommend using Air Ton and asking for Yasser, both are great!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yasser and Ray truly know his stuff, he was very thorough and explain everything about the issue. I would def keep them for my next call. Thank you!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
LanceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yasser Elsaid did an outstanding job, arriving on time, trouble-shooting the problem, fixing the issue, walking us through the process and explaining what needed to be done. Very friendly and professional. I would definitely recommend this business to others. This has been my best contracted home repair work experience since moving to Houston.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic company!! If I could leave 6 stars I would. I called a different company first and after a week of back and forth the issue still was not resolved and the other company recommended I replace the entire outdoor unit which is less than 6 years old. I called Air-Ton and they came out same day and had the…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had issues with my central A/C so I reached out to Air-Ton. Their technician named Yasser was at my property in less than an hour. He thoroughly diagnosed my system and resolved the issue, and was friendly and informative.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Had an after hours AC issue, which is never good in Texas summer time. Air Ton answered the call, showed up within an hour. Courteous, uniformed, knowledgeable, prepared and got the job done. As it was late in the evening, they needed to come back the next morning to finish up (and had to wait on local power…

A/C system maintenanceA/C system repair
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The ac tech came out and cleaned our ac line, he was fast, efficient and the price was reasonable. I will use them again. My only request would be for the tech to wear a mask when he enters residences during a pandemic. He didn’t have a mask on, which isn’t too big of a deal but it is something I think they should…

A/C system maintenance+ Responsiveness+ Punctuality+ Value
PaulEdited 7 months ago★★★★★

Rating only, no written review.

Paid $300–400OverpricedA/C system maintenance+ Punctuality+ Quality+ Value
Roseanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenance
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Quality+ Professionalism
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Professionalism
sibil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

A/C system maintenance+ Punctuality+ Quality+ Professionalism
RobertLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Punctuality+ Professionalism
NatashaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Doug7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
DC5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
JeannetteLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Mujeeb4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Professionalism

Price

$334-24% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 47%Overpriced 8%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance39$83–$351
A/C system repair33$227–$684
HVAC system maintenance32$114–$432
HVAC system repair23$209–$1.2k
Install AC10$1.6k–$3.7k
Install thermostat9$302–$796
HVAC duct & vent repair8$289–$1.1k
Repair HVAC8$78–$845

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