Experts Reviews · Company report
Air-Ton Heating and AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Air-Ton Heating and AC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 209 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air-Ton Heating and AC is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air-Ton Heating and AC is better than 93% of heat pump installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Air-Ton Heating and AC for 8 kinds of job.

Air-Ton Heating and AC for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$684
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “A/C system repair”

Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alberto was so courteous, informative and very helpful. Thank you Air-Ton. My unit is back up and running like a champ! Alex was also very helpful and has outstanding customer service and very knowledgeable, walked me through the whole process.

A/C system repair
LeeAnnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

2nd generation, family owned. They give attention to their clients in a quick manner. I am 110% happy with their work and ethics.

Reasonable priceA/C system maintenanceA/C system repair
Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Everything was super easy, professional and clean. Couldn’t imagine a better experience. Tremendous quality.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hands UP the best around! Very thorough, got us up and running and taken care of quickly, even provided a portable unit so our fur girls would be comfy! Give them a call you will not be disappointed!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have used Air-Ton Heating and A/C for over 15 years. They serviced and repaired my old unit. In 2020 they installed a complete new system. They are an awesome company that I would highly recommend.

Paid $100–200Great priceA/C system repair+ Responsiveness+ Punctuality+ Quality
RebeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Fantastic customer service from start to finish. Extremely knowledgeable and take their time to make sure your system is operating properly. From owners to staff the professionalism is 10/10. I highly recommend!

HVAC system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
SuzanneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is my second visit from AirTon and both were great. Prompt, knowledgeable and professional service. Today, Alberto identified and fixed the problems with my old unit and discussed ways forward if replacing it. I appreciate them and would recommend them to you.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Billy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The technician was on time, professional, and responsive. He did an excellent job.

A/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

My recent experience with Airton was very positive. Both techs came right on time, were very through, checked things I hadn't thought of and worked assiduously to be sure everything was done carefully and correctly. Been a customer for over 40 years.

A/C system maintenanceHVAC system maintenanceA/C system repair
jeffLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been using for years , always on point..thank you

A/C system maintenanceHVAC duct & vent cleaningCleaning
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are an excellent company. I have used them for 20 years. They are great on service and installation.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Shannon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my units installed 20 years ago by Air Ton and just had to call them out due to a bad fan motor. I know I can trust them to be honest and do exceptional work. I wouldn’t call anyone else for my a/c needs!

A/C system repair+ Responsiveness+ Punctuality+ Quality
CynthiaLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Air Ton owner was immediately responsive to the sudden failure of our system and provided sound advice and service at a reasonable price. Thanks to Tim and his crew.

Heating system installationA/C system repair+ Responsiveness+ Punctuality+ Quality
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jarrod was our technician. He figured out the problem and kept us from having a major catastrophe. He came on time and was very professional with his explanations of our system. I’m so glad that I found Air Tron .

A/C system repair+ Punctuality+ Quality+ Professionalism
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Yasser did an amazing job.

A/C system repair+ Punctuality+ Quality+ Professionalism
PJLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yasser at Air-Ton is a true blessing. He is knowledgeable, helpful, and genuine. When my AC started to act up, the thing that bothered me the most was that I would have to choose a repair company and deal with a technician. The thought of that was worse than the heat and potential expense. As a woman, my…

A/C system repair+ Responsiveness+ Punctuality+ Quality
HaneenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yasser came today to fix my AC and he was very professional and did a excellent job!! Highly recommend to use this company!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yasir gave great service in assessing and completing the job. Very professional and honest work provided.

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
DianaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great team. Very professional and knowledgeable. Definitely i will contact them again.

A/C system repair+ Quality+ Professionalism+ Value
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Air Ton is reputable and honest. They know their industry and provide options that met our specific needs. The technician, Yesser, was knowledgeable and a good communicator at my routine service letting me know what was needed with my equipment.

A/C system repairHVAC duct & vent repair
Danya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I think my last survey was accidently sent before I was done. Great customer service. Yasser was on time, worked quickly and thoroughly and was able to get our air working in a very short period of time. We have used Air-Ton in the past so we went ahead and requested a service contract. Thank you Yasser!!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yasser and Ray truly know his stuff, he was very thorough and explain everything about the issue. I would def keep them for my next call. Thank you!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
LanceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yasser Elsaid did an outstanding job, arriving on time, trouble-shooting the problem, fixing the issue, walking us through the process and explaining what needed to be done. Very friendly and professional. I would definitely recommend this business to others. This has been my best contracted home repair work experience since moving to Houston.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great, quick service and reasonable

A/C system repair+ Responsiveness
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family has used Air-Ton for years. I have been happy with the service we have received. Yasser recently came out to do scheduled maintenance on our system and was very patient and professional throughout the visit. Everyone I have worked with has been great. Highly recommend.

HVAC system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had issues with my central A/C so I reached out to Air-Ton. Their technician named Yasser was at my property in less than an hour. He thoroughly diagnosed my system and resolved the issue, and was friendly and informative.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Had an after hours AC issue, which is never good in Texas summer time. Air Ton answered the call, showed up within an hour. Courteous, uniformed, knowledgeable, prepared and got the job done. As it was late in the evening, they needed to come back the next morning to finish up (and had to wait on local power…

A/C system maintenanceA/C system repair
Bryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional all around. Definitely recommend them. Their service and level of care was A+. The owner/tech explained everything as he was working on it.

A/C system repair+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This company tho! I would recommend any day. They were very on top of their game. Thank you Thank you Thank you for coming to our rescue!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Suzette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

CleaningA/C system repair+ Responsiveness+ Quality+ Professionalism
jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Quality+ Professionalism
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair

Price

$334-24% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 47%Overpriced 8%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance39$83–$351
A/C system repair33$227–$684
HVAC system maintenance32$114–$432
HVAC system repair23$209–$1.2k
Install AC10$1.6k–$3.7k
Install thermostat9$302–$796
HVAC duct & vent repair8$289–$1.1k
Repair HVAC8$78–$845

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