Experts Reviews · Company report
Air-Ton Heating and AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Air-Ton Heating and AC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 209 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air-Ton Heating and AC is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air-Ton Heating and AC is better than 93% of heat pump installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Air-Ton Heating and AC for 8 kinds of job.

Air-Ton Heating and AC for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$432
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 35 Google reviews tagged “HVAC system maintenance” · showing 20

CatherineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Air-Ton’s services for the past 5 years. They have always responded quickly and fixed the problem. I went from having no AC at one point to a completed new installation the following day. They have always been available to answer any questions I have and are always very responsive. I highly recommend them!

HVAC system repairHVAC system maintenanceA/C system maintenance
TiffanyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always helpful with any questions or concerns. Very respectful workers

Paid $200–400Great priceHVAC system maintenance
Ruby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The. Technician was very polite, courteous and professional. Service call was a good, positive experience.

Paid $400–600Not sureA/C system maintenance+ Quality+ Professionalism+ Value
K4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Services performed were excellent. The technician was polite, knowledgeable and helpful with explaining the services performed. I would highly recommend this company and will be using them for any of my A/C and heating needs in the future.

Paid $1–200Great priceHVAC system maintenance
B.Local Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been using this service to maintain our air-conditioning and heating units for the last couple of years. We have been so impressed by the quality of their technicians and their prompt and friendly service. This time we had a clogged drain line from one of the AC units as well as a blown capacitor. They came…

Reasonable priceHVAC system repairHVAC system maintenance
Janie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Always timely and courteous personnel.

Paid $200–300Reasonable priceHVAC system maintenance
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They were very courteous and prompt

Great priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Everything was super easy, professional and clean. Couldn’t imagine a better experience. Tremendous quality.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hands UP the best around! Very thorough, got us up and running and taken care of quickly, even provided a portable unit so our fur girls would be comfy! Give them a call you will not be disappointed!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Have used this company for years. Always the best service! Always the best response to any question!

Great priceHVAC system maintenanceA/C system maintenance
RebeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Fantastic customer service from start to finish. Extremely knowledgeable and take their time to make sure your system is operating properly. From owners to staff the professionalism is 10/10. I highly recommend!

HVAC system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have used this company, Air Ton Heating and A/C, for many years. Terrific service and quality. Highly recommend.

Paid $900–1,000Reasonable priceInstall thermostat+ Responsiveness+ Punctuality+ Quality
RobinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very thorough..

Paid $200–300OverpricedHVAC system maintenance
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent and reliable service every time! They are thorough when they come out to our house and a very trustworthy company. Highly recommend!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

My recent experience with Airton was very positive. Both techs came right on time, were very through, checked things I hadn't thought of and worked assiduously to be sure everything was done carefully and correctly. Been a customer for over 40 years.

A/C system maintenanceHVAC system maintenanceA/C system repair
jeffLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been using for years , always on point..thank you

A/C system maintenanceHVAC duct & vent cleaningCleaning
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The service inspection was thorough and went smoothly. As usual, the on-site representative was excellent!

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
ErnestoLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Air-Ton is truly a company that excels in professionalism. From their prompt and efficient customer service to their skilled technicians, every interaction is handled with utmost care. Air-Ton further enhances the experience, making it effortless to schedule appointments and access important information. I highly…

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
S10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a great family business that is professional and responsive. I contacted them yesterday evening and was able to get service done the next day. The owner is very knowledgeable and gave a thorough explanation of the HVAC issue, provided an itemized list to resolve and fixed the problem as well. I highly recommend this company.

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
G.M.S.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always great honest team, been a customer last 26 years, all my homes and my family and friends are always happy with their work. Highly recommend this company.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality

Show more HVAC system maintenance reviews (15 more) →

Price

$334-24% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 47%Overpriced 8%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance39$83–$351
A/C system repair33$227–$684
HVAC system maintenance32$114–$432
HVAC system repair23$209–$1.2k
Install AC10$1.6k–$3.7k
Install thermostat9$302–$796
HVAC duct & vent repair8$289–$1.1k
Repair HVAC8$78–$845

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