Experts Reviews · Company report
Air-Ton Heating and AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Air-Ton Heating and AC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 209 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air-Ton Heating and AC is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air-Ton Heating and AC is better than 93% of heat pump installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Air-Ton Heating and AC for 8 kinds of job.

Air-Ton Heating and AC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 24 Google reviews tagged “HVAC system repair”

Chris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Tim from Air-Ton was absolutely fantastic. I recommend them for any and all of your AC needs. They are the best of the best!

Paid $200–400Great priceHVAC system repair
CatherineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Air-Ton’s services for the past 5 years. They have always responded quickly and fixed the problem. I went from having no AC at one point to a completed new installation the following day. They have always been available to answer any questions I have and are always very responsive. I highly recommend them!

HVAC system repairHVAC system maintenanceA/C system maintenance
Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My AC abruptly stopped working and I was able to get someone out on the same day. Coby, the third generation son of this family owned business, was my technician. He was very cordial and knowledgeable. He explained everything in detail and showed me pictures. He did not try to upsell me. I know that my AC unit is…

Paid $400–600Great priceHVAC system repair
Sonny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Air Ton did a great job inspecting and cleaning my heater. They were on time and the technician is very friendly and courteous

Paid $200–400Reasonable priceHVAC system repair
Antineous2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alberto arrived on time, walked me through exactly what was wrong with my HVAC, was upfront about pricing, and kept me updated throughout the whole process.

Paid $800–1,000Reasonable priceHVAC system repair
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Air-Ton saved us! I got home and immediately noticed it was hot inside our house. Air-Ton was able to schedule a Tech to come out within an hour…and it was after 6pm when I called. The Tech was very knowledgeable, found the problem quickly, and worked up a quote for the repair onsite. They didn’t oversell us on…

Paid $800–1,000Great priceHVAC system repair
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always very professional and a pleasure to do business with. Colby is an asset to your company.

HVAC system repair
B.Local Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been using this service to maintain our air-conditioning and heating units for the last couple of years. We have been so impressed by the quality of their technicians and their prompt and friendly service. This time we had a clogged drain line from one of the AC units as well as a blown capacitor. They came…

Reasonable priceHVAC system repairHVAC system maintenance
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve known Tim & Kim for quite some time, as I service their vehicles from time to time when they get bumped and bruised, and the moment I had HVAC issues at home I knew exactly who to call! I called the office and spoke with Kim, explained the problem I was having with my HVAC, luckily for me they had a tech in the…

HVAC system repair
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Koby was knowledgeable and very efficient. He explained what needed to be done and answered all our questions

Paid $200–300Reasonable priceHVAC system repair
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hands UP the best around! Very thorough, got us up and running and taken care of quickly, even provided a portable unit so our fur girls would be comfy! Give them a call you will not be disappointed!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Called for a repair and they were there the next day

Paid $1–100Great priceHVAC system repair
Gloria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We had the heating system maintenance service for winter and the attic ladder totally replaced. Alberto did an amazing job replacing the attic ladder and secured the light and heater switch for safety hazard in the attic, and lastly he cleaned up afterwards. I am a Happy customer. Thank you.

Paid $300–400Reasonable priceHVAC system repair
KeithLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

They came out for a system check for no cooling. They asked if they could do a leak test then charged me over $900 for freon and leak test and service call and that was just to TELL ME what was wrong and not a repair. Prices were too high for a low SEER system and I went with someone else for a better system at…

Paid $900–1,000OverpricedHVAC system repair
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have used this company, Air Ton Heating and A/C, for many years. Terrific service and quality. Highly recommend.

Paid $900–1,000Reasonable priceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It was a good experience and demonstrated professionalism.

Paid $100–200Reasonable priceHVAC system repair
K12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service call from Coby. Very reasonably priced and explained everything in detail. Highly recommend

Reasonable priceHVAC system repair
kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Coby is awesome as always! Super nice and patient to explain what needs to be fixed and get the job done fast.

Paid $300–400Great priceHVAC system repair
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to schedule Prompt, polite, knowledgeable Identified and repaired the problem quickly

Reasonable priceHVAC system repair
jeffLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been using for years , always on point..thank you

A/C system maintenanceHVAC duct & vent cleaningCleaning
joseLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. I like that it's family owned. I have called numerous companies and noone has done what they did to fix my issue I was having. I put them on my favorites and we'll keep doing business with them.

HVAC system repair+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family has used Air-Ton for years. I have been happy with the service we have received. Yasser recently came out to do scheduled maintenance on our system and was very patient and professional throughout the visit. Everyone I have worked with has been great. Highly recommend.

HVAC system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Harry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $1–200Great priceHVAC system repairHVAC system maintenance
EARL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $500–600Reasonable priceHVAC system repair

Price

$334-24% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 47%Overpriced 8%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance39$83–$351
A/C system repair33$227–$684
HVAC system maintenance32$114–$432
HVAC system repair23$209–$1.2k
Install AC10$1.6k–$3.7k
Install thermostat9$302–$796
HVAC duct & vent repair8$289–$1.1k
Repair HVAC8$78–$845

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