Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Air-Ton Heating and AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Air-Ton Heating and AC

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 209 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air-Ton Heating and AC is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air-Ton Heating and AC is better than 93% of heat pump installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Air-Ton Heating and AC is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Air-Ton Heating and AC for 8 kinds of job.

Air-Ton Heating and AC for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$302–$796
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 38

All 9 Google reviews tagged “Install thermostat”

Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Everything was super easy, professional and clean. Couldn’t imagine a better experience. Tremendous quality.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have used this company, Air Ton Heating and A/C, for many years. Terrific service and quality. Highly recommend.

Paid $900–1,000Reasonable priceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Sharon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt service with an explanation of the problem. The technician showed me the problem and explained how to avoid it in the future.

Install ACInstall thermostat
jeffLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been using for years , always on point..thank you

A/C system maintenanceHVAC duct & vent cleaningCleaning
TLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Air-Ton for over 10 years and have always been completely satisfied with their work and products. We utilize two AC units to keep our home at a constant comfortable temperature. During our annual AC checkup, the oldest and biggest unit was discovered to have a leak. Air-Ton discussed our options: refill…

HVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are an excellent company. I have used them for 20 years. They are great on service and installation.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family has used Air-Ton for years. I have been happy with the service we have received. Yasser recently came out to do scheduled maintenance on our system and was very patient and professional throughout the visit. Everyone I have worked with has been great. Highly recommend.

HVAC system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Ester3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

complete cooling & heating system installed

Install ACHVAC duct & vent installationHeating system installation
Mujeeb4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Professionalism

Price

$334-24% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 47%Overpriced 8%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance39$83–$351
A/C system repair33$227–$684
HVAC system maintenance32$114–$432
HVAC system repair23$209–$1.2k
Install AC10$1.6k–$3.7k
Install thermostat9$302–$796
HVAC duct & vent repair8$289–$1.1k
Repair HVAC8$78–$845

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