Taxi service · Milwaukee, WI · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 19 taxi servicesiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★33 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers consistently highlight punctuality, friendly communication, and clean vehicles as key strengths of the service. Many note that drivers arrive early and assist with luggage, while others mention reasonable pricing for airport and local transportation. A single recurring suggestion for improvement is the addition of automated text or email confirmations for scheduled rides to enhance convenience.
Google rating: 5.0 out of 5 from 33 reviews (100% five-star).
Reviews on this page: 33 Google reviews (25 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: February 2, 2026.
Service: Taxi Service serving Milwaukee, Wisconsin.
Data from Google, last updated November 2, 2026.
Score profile vs other taxi services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Airport Taxi MilwaukeeTaxi Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Airport Taxi Milwaukee: 96/100 on this factor. Category median: 84.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Airport Taxi Milwaukee: 95/100 on this factor. Category median: 85.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Airport Taxi Milwaukee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 22.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
5.0of 5
5 stars33100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise41100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1229%
Speed & response1229%
Quality & results615%
Would recommend615%
Honesty & trust37%
Price & value25%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sunny is the real deal all the way around (safe, professional, clean, caring, etc.”
“Service was great, Sunny was our driver and he was prompt, friendly, and a very safe driver.”
“Great service”
“I highly recommend Sunny to my friends and colleagues.”
“He was very courteous, safe, reliable, and respectful.”
“The rate is very reasonable.”
People customers mention
Sunny5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKellyLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Sunny is the real deal all the way around (safe, professional, clean, caring, etc.). Having time between clients he met me inside @ Baggage Claim to haul my bags out…thanks again for your caring ways Sunny!
Definitely our GO TO for all MKE transportation needs.
SSullyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Sunny was my dapper and friendly driver from the airport to my hotel and I was so impressed with his kindness that I made sure to call him for my return trip. 10/10 recommend!!
GGregg6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We used MKE Taxi for a ride to and from O’Hare Airport. Service was great, Sunny was our driver and he was prompt, friendly, and a very safe driver.
CChris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The driver, my friend and I had was polite on time and courteous. If I come back to Milwaukee I will use the number on the business card again.
BBrianLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service! Very polite, always arrived early. Pick up van was clean and driver was friendly. Definitely recommend over any other service.
CCarol3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Sunny is reliably punctual, an excellent and knowledgeable driver. He’s friendly and thoughtful. His car is always clean and well maintained.
Consistently outstanding service.
Sunny is the real deal all the way around (safe, professional, clean, caring, etc.). Having time between clients he met me inside @ Baggage Claim to haul my bags out…thanks again for your caring ways Sunny!
Definitely our GO TO for all MKE transportation needs.
Response from the owner · 8 months ago
Kelly, Thank you allowing us to take care of your travel needs while here in Milwaukee. We look forward to serving you again!
Y
Yash PurohitLocal Guide · 42 reviewsiTotal number of Google reviews Yash has written across all businesses on Google Maps, not just this one.
Sunny was my dapper and friendly driver from the airport to my hotel and I was so impressed with his kindness that I made sure to call him for my return trip. 10/10 recommend!!
Response from the owner · a year ago
Sully, Thank you for your kind words and we look forward to serving you again. Safe travels!!
B
bivake gill6 reviewsiTotal number of Google reviews bivake has written across all businesses on Google Maps, not just this one.
I have scheduled transportation to the airport using this taxi service several times. The driver has always been at least on time, but usually early. The rate is very reasonable. The driver has been personable and professional as well.
One area of improvement though would be for the company to send text or email confirmation of a scheduled ride: The taxi companies I've used in Chicago sends text confirmation. It's important to have confirmation, especially when hiring a taxi for transportation to the airport [in the morning]; you don't have time for the taxi not arriving, and/or having to identify another mode of transportation to the airport the morning of travel, as it can result in a missed flight. Providing confirmation also increases the taxi company's ability to compete with ride-share services. I prefer taxis, and I only use ride-share services when hiring a taxi isn't a viable option.
I hope that I can continue to hire this taxi company for my future travel needs.
Response from the owner · a year ago
Lillian; thank you for being a valuable client and giving us the opportunity to conduct business. We will go ahead and take your kind suggestions into consideration and thank you for the constructive feedback. We look forward to serving you again.
C
Carol Wink3 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Sunny is reliably punctual, an excellent and knowledgeable driver. He’s friendly and thoughtful. His car is always clean and well maintained.
Consistently outstanding service.
Response from the owner · a year ago
Thank your for your kind review, we appreciate the great feedback and look forward to seeing you again!
A
Andy Pratt3 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
