Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
Google reviewers rate AKA Automotive five out of five stars based on 138 reviews, highlighting consistent praise for fair pricing, honest assessments, and efficient turnaround times. Customers frequently note the staff's friendly demeanor and clear communication regarding diagnostic options and repair costs. One negative review cites a specific instance where a vehicle stalled after service and the shop failed to follow up on a promised callback, leading the customer to seek repairs elsewhere.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
138 Google reviews we collected
Phrases our text analysis found in 100 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are good at what they do and they are honest and they usually beat the prices of anywhere else.”
“Excellent service and by far an awesome friendly shop that provides fair pricing.”
“Great, professional service from the start of a phone conversation to final workmanship on hitch install on my new car.”
“The place to go for reasonably priced, professional vehicle service and the kind of customer care that makes you feel like part of the family.”
“We highly recommend them and will continue to do so for years to come!”
“Do not recommend this place.”
“Jason is a pleasure to work with and he made my auto repair experience a very uncomplicated and quick process.”
“I’m very happy with the service, the communication, and how quickly they got everything done.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired AKA Automotive for 8 kinds of job. Pick one to see what they paid and said.
Excellent service and by far an awesome friendly shop that provides fair pricing. Won't go anywhere else. So happy I found this facility.
Jason is a pleasure to work with and he made my auto repair experience a very uncomplicated and quick process.
I was on the way to MN from Chicago when my check engine light came off. Jason and his team stopped their very busy schedule to help me get back on the road- and very quickly! They made sure they could do whatever was in their power to get me back on track. I’m forever grateful!
I had a great experience with A.K.A. Automotive! I dropped my SUV off on Monday, and they had it finished by Wednesday afternoon. I’m very happy with the service, the communication, and how quickly they got everything done. I’ll definitely be bringing my vehicle back for future service and repairs. Highly recommend
Saved the day on getting home. Friendly and fast. Great job guys. The Oklahomans
I'm always so pleased with AKA automotive. They are good at what they do and they are honest and they usually beat the prices of anywhere else. I'm confident as a single woman to know that I can take my car here and not be taken advantage of. Always amazing customer service with a smile along with great work!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 13 | — |
| Oil change | 10 | — |
| Tires | 8 | — |
| Auto engine diagnostic | 6 | — |
| Wheel alignment | 6 | — |
| Air conditioning | 4 | — |
| Transmission | 3 | — |
| Brakes | 3 | — |
5.0 ★★★★★ 138 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service and by far an awesome friendly shop that provides fair pricing. Won't go anywhere else. So happy I found this facility.
Jason is a pleasure to work with and he made my auto repair experience a very uncomplicated and quick process.
I was on the way to MN from Chicago when my check engine light came off. Jason and his team stopped their very busy schedule to help me get back on the road- and very quickly! They made sure they could do whatever was in their power to get me back on track. I’m forever grateful!
I had a great experience with A.K.A. Automotive! I dropped my SUV off on Monday, and they had it finished by Wednesday afternoon. I’m very happy with the service, the communication, and how quickly they got everything done. I’ll definitely be bringing my vehicle back for future service and repairs. Highly recommend
Saved the day on getting home. Friendly and fast. Great job guys. The Oklahomans
I'm always so pleased with AKA automotive. They are good at what they do and they are honest and they usually beat the prices of anywhere else. I'm confident as a single woman to know that I can take my car here and not be taken advantage of. Always amazing customer service with a smile along with great work!
Jason has great customer service and accommodating when scheduling an appointment. He is informative, honest and has good work ethics.
Thank you so much for your kind words, Eileen. We're glad you feel well taken care of.
Great, professional service from the start of a phone conversation to final workmanship on hitch install on my new car. Highly recommend!
Thank you so much for your kind words, Jean. We're glad to know you enjoyed your experience.
Jason and his crew are exceptional! They are professional, efficient, and honest in everything they do. We've trusted AKA with our vehicles for many years and have always received outstanding service. We highly recommend them and will continue to do so for years to come!
Dear Dawn, Thank you so much for your kind words and continued trust in AKA Automotive. We’re thrilled to hear that Jason and the team have consistently provided you with professional, efficient, and honest service over the years. Your recommendation means a great deal to us, and we look forward to continuing to care for your vehicles for many years to come. If you ever need anything, please don’t hesitate to reach out. Warm regards, The AKA Automotive Team
Outstanding service, staff, and knowledge. Can't recommend them enough.
Hi Brady, thank you so much for the kind words! We're glad to know you enjoyed your experience.
Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
