Google reviewers rate the store 4.6 out of 5 based on 42 reviews, noting that the owner replied to 29% of comments. Customers frequently praise the knowledgeable staff, reasonable pricing, and quick turnaround for instrument repairs, particularly for woodwinds and band equipment. Recurring themes highlight helpful advice and a flexible, friendly atmosphere. However, low-star reviews describe instances of rude customer service and disputed trade-in valuations for used instruments.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
The owner was super knowledgeable and interesting, and he clearly has a passion for music. I got what I came for and learned something in the process. This store/instrument repair shop has a vintage eclectic vibe, and I would definitely recommend checking it out!
Helped so much with finding a good instrument and had great service!
Very helpful and honest owner. Always appreciate his advice.
Just missed closing, but Al called us back and drove over to open the shop for us so we could get my sons saxophone.
Al is a great guy to do business with!
Our go to place for clarinet repair. With to 2 kids totalling 5 years of playing we've had things break and need repairs. Al is extremely knowledgeable, kind and fair.
Less than twenty-four hours later, our flute was ready. He was thorough and examined all issues and not just the one we knew of. Thanks Al!
Al is super cool, professional and smells good!
Al's, John & Mike makes up this music center which is kinda a holdover from the old Al's music, which this crew of excellence originated from I believe. If you have music repair needs this is "the" place to go. Al's for wind instruments, John for string, and Mike down in the cellar for your guitar, electrical amplifier, & other repairs fixes, new instruments needs.
Excellent, knowledgeable service! We were very impressed and would recommend!