Albatross Physical Therapy and Wellness - Naperville, IL logo

Albatross Physical Therapy and Wellness - Naperville, IL

Physical therapy clinic · Naperville, IL

5.0 ★★★★★ 94 Google reviews
100%five-star reviews
30%reviews answered by the owner
Nov 2026latest review

Albatross Physical Therapy and Wellness - Naperville, IL at a glance

Google reviewers rate Albatross Physical Therapy and Wellness five out of five stars based on ninety-four reviews. Patients frequently describe the clinic as professional and welcoming, noting that the hands-on approach differs from traditional outpatient settings. Recurring themes include easy and flexible scheduling, personalized care plans, and clear communication regarding treatment progress. Many individuals report significant improvements in pain management and mobility for conditions ranging from postpartum recovery to spinal surgeries. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 94 reviews (100% five-star).
  • Reviews on this page: 94 Google reviews (89 with written comments).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: November 12, 2026.
  • Service: Dry Needling Clinic serving Naperville, Illinois.

Data from Google, last updated November 13, 2026.

Star ratings

94 Google reviews we collected

  • 5 stars94100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 89 written reviews

  • Praise15597%
  • Complaints53%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5233%
  • Would recommend4629%
  • Quality & results1912%
  • Communication1711%
  • Honesty & trust138%
  • Speed & response106%
  • Price & value32%

What customers talk about

We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff is professional, welcoming, and genuinely cares about each patient’s recovery.”
  • “I highly recommend Albatross Physical Therapy and Wellness!”
    “I cannot recommend Sanjoy at Albatross highly enough.”
  • “I had an excellent experience with Sanjoy and would highly recommend him to anyone looking for a great physiotherapist.”
  • “They listen without judgment, take the time to explain things, and genuinely care!”
  • “What I really appreciate is the professionalism, knowledge, personal attention, and genuine care they put into helping their patients.”
  • “Sanjoy did a 10/10 job alleviating my pain quickly and efficiently!”
    “…- Sanjoy used a variety of techniques to diagnose the root cause of delays in my recovery and helped me develop a plan that’s sustainable in my life.…”
  • “With regular treatment, I can honestly say the care was well worth it.”

People customers mention

  • Sanjoy 30 reviews
  • Roy 11 reviews
  • Sam 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Customer reviews

5.0 ★★★★★ 94 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Roberto Arredondo5 reviewsTotal number of Google reviews Roberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience overall! The staff is professional, welcoming, and genuinely cares about each patient’s recovery. Scheduling is easy and flexible, and the personalized care makes every visit comfortable and productive. Highly recommend!

Madeline Drachenberg2 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had a very positive experience with Albatross Physical Therapy. I am 6 month postpartum and have a previous hip condition. Dr. Roy and Dr. Abbasi have helped me manage pain, work on my flexibility, and we have started to work on strengthening as well. Dr. Roy provided me with personalized exercises in a user-friendly fashion and found a pain management treatment that fits best for me. Everyone there is very personable, organized, and professional and I am looking forward to continue working on my personal goals so I can be in the best physical shape for my child.

Carrie Gamaro1 reviewTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Unlike traditional outpatient PT clinics, Albatross provides a hands-on approach to focus on patient pain. My neck pain from a car accident 2 years ago is finally decreasing with the help of Sanjoy!

Ziya Osman1 reviewTotal number of Google reviews Ziya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I highly recommend Albatross Physical Therapy and Wellness! I came here with three different issues, and I’m very happy with the progress I’ve made so far. One of my problems has already been resolved, and I’m feeling significantly better with the second one. I’m still working on the third and hopefully will get that resolved soon as well. What I really appreciate is the professionalism, knowledge, personal attention, and genuine care they put into helping their patients. They take the time to listen, understand your concerns, and work toward real results. I’m very grateful for the progress I’ve made and truly appreciate the entire team for their dedication and support. Thank you, Albatross! Five stars are well deserved!

Johanna Heinze1 reviewTotal number of Google reviews Johanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had such a great experience here! Super friendly, knowledgeable, and they genuinely care about helping you feel better. They’ve been so helpful with my TMJ and neck issues. Definitely recommend!

SgabasLocal Guide · 70 reviewsTotal number of Google reviews Sgabas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so grateful to have found Sam and Sanjoy at Albatross Physical Therapy in Naperville! As a nurse, I know how important it is to feel heard, understood, and cared for by the people helping you with your health. Being on the other side as a patient has given me an even greater appreciation for the compassion, patience, and dedication they show. Sam and Sanjoy have helped me so much with both my pelvic floor therapy and plantar fasciitis. Pelvic floor therapy can feel very personal, but they have a way of making me feel comfortable, respected, and completely at ease. They listen without judgment, take the time to explain things, and genuinely care! Also, I have been dealing with plantar fasciitis for years, and for the first time in a long time, I am pain free! Dry needling definitely helped a lot! As a nurse, I especially appreciate healthcare professionals who go above and beyond to make their patients feel safe, supported, and cared for. Sam and Sanjoy do exactly that. Their kindness and professionalism have made such a positive difference in my experience, and I never feel like just another patient. I cannot thank them enough for all their help and encouragement. If you are looking for physical therapists who truly care about you as a person and are dedicated to helping you feel better, I 100% recommend Sam and Sanjoy at Albatross Physical Therapy. They are a wonderful team, and I feel very fortunate to be under their care! Stephanie

talha parvaiz5 reviewsTotal number of Google reviews talha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience with Sanjoy and would highly recommend him to anyone looking for a great physiotherapist. He is extremely knowledgeable, professional, patient, and genuinely cares about his patients. Sanjoy took the time to understand my concerns, explain what was causing the problem, and develop a treatment plan specifically for me. He never rushed through the sessions and always made sure I understood the exercises and the purpose behind them. What really stands out is his combination of expertise and personal attention. I have seen a noticeable improvement since working with him and truly appreciate the care and effort he puts into every session. Thank you, Sanjoy, for the outstanding care. Definitely a 5-star experience.

Daryna Nazarenko7 reviewsTotal number of Google reviews Daryna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Sanjoy Roy has truly changed my life. For years, I suffered from constant neck, middle back, and lower back pain. I went from specialist to specialist, and was even told I might need steroid injections just to live without pain. I had almost lost hope that I would ever feel normal again. Before Dr. Roy, I woke up stiff every morning, woke up in the middle of the night because of back pain, and struggled with normal movement. Pain was always part of my life. After just a few visits with Dr. Roy, my neck pain was gone, and I started feeling like myself again. I can move more comfortably, sleep better, and enjoy my everyday life without constantly thinking about pain. What makes him different is that he doesn’t treat everyone the same. He takes the time to understand each patient’s needs and find the actual problem contributing to their pain. His treatment is truly personalized. I only wish I had found him years ago. I am beyond grateful for everything he has done for me.

Response from the owner · a month ago

Thank you so much for taking the time to share this. Your words truly mean a lot to me. I’m especially grateful to hear how much better you’re feeling and that you’re able to move, sleep, and enjoy your everyday life with less pain. Those are the changes that make this work so rewarding. Every patient is different, and one of the things I value most is taking the time to understand what may be contributing to someone’s pain rather than simply treating the symptoms. I’m so glad we were able to find an approach that worked well for you. Thank you again for trusting me with your care. I’m incredibly grateful that you found your way to us, and it’s been a pleasure being part of your journey back to feeling like yourself again. -Sanjoy Roy

kayla h3 reviewsTotal number of Google reviews kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sanjoy is a pleasure to work with. He has helped me out a ton, and is very flexible when you need it.

Response from the owner · 3 months ago

Kayla, Thank you so much for the kind words! It's always a pleasure working with you, and I'm glad I could help. Flexibility is important to me — I want to make sure you get the support you need, when you need it. Looking forward to continuing to work together!

Yliana2 reviewsTotal number of Google reviews Yliana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you’re looking for someone knowledgeable, skilled, and truly invested in helping you get better, I honestly can’t recommend Sanjoy enough! I’ve been seeing him for physical therapy for the last couple months for all sorts of problems that I’ve been experiencing and each time he’s always taken the time to help me understand why I’m experiencing pain and what I need to do to address the root cause of it rather than simply treating the symptoms. He’s helped identify underlying problems i wasn’t even aware of and explained how it’s all connected. His knowledge, attention to detail, and ability to create solutions have made a huge difference in my recovery. On top of being an exceptional therapist, he’s also very outgoing, very welcoming, easy to talk to, and creates an environment where you feel comfortable and supported. He’s made each appointment enjoyable and something to look forward to. I’m only in my mid twenties dealing with chronic pain and having someone like Sanjoy, who genuinely listens, looks at the bigger picture, and never stops trying to find answers, has made a world of difference. I’m very grateful for his care and would recommend him to anyone looking for a physical therapist they can truly trust!

Response from the owner · 3 months ago

hello Yliana! Thank you so much for such a thoughtful and detailed review! It truly means a lot to hear that you've felt supported and comfortable throughout your recovery journey. That's always my goal — to not just treat symptoms, but to help you understand what's going on and address the root cause so you can heal for the long term. You've put in the work, and seeing your progress is exactly why I love what I do. Thank you for trusting me with your care, and for taking the time to share your experience. Wishing you continued improvement and all the best ahead!

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