Experts Reviews · Company report
Alchemy Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%83+11.7Replies to reviews 7%91+6.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alchemy Salon

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 345 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alchemy Salon is better than 92% of beauty salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alchemy Salon is better than 87% of beauty salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alchemy Salon is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alchemy Salon is better than 83% of beauty salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alchemy Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alchemy Salon is better than 91% of beauty salons.A
91

Reviews for your job

Customers hired Alchemy Salon for 8 kinds of job.

Alchemy Salon for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$129
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 18

All 82 Google reviews tagged “Shampoo & conditioning” · showing 40

LeahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have been a recurring customer for over a year, and I will continue to do so. I love my stylist so much, it is always a pleasure to visit. David is always so kind and considerate. Asks what are my desires of each visit. Half a year ago I requested a pixie cut and he was so enthused, and accommodating. I always…

Paid $200+Shampoo & conditioningHaircutService not listed
MelissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alchemy has created a wonderful and relaxing atmosphere. The processing room is calm and quiet…and the shampoo room? Darkened, comfortable, and so relaxing. Be sure to accept the warm neck towel that was infused with peppermint oil and enjoy the relaxing shampoo process. I have had my hair done now by both David and…

Paid $200+Shampoo & conditioningBlowoutsHairstyling
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I discovered Mea the esthetician on TikTok. I had no idea that Knoxville had such a beautiful salon! Is very appropriately named. It’s just a magical building. It’s just beautifully decorated. I feel like I am going into a magical retreat and Mea is truly extraordinary. My skin has never looked or felt this good.…

Paid $160–180Skin treatmentsShampoo & conditioningLash lift
AngelaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The design of the salon is so beautiful, it reminds me of Academia style! The whole place has such character from the decor to the Alchemists/Stylists. On top of that, when you walk in you are greeted with a smile and a pleasant aroma that reminds me of a spa. Everyone was genuinely kind and helpful. I’ve been…

Paid $80–100Skin treatmentsShampoo & conditioningHaircut
kateland1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have never been satisfied with my hair until visiting Alchemy Salon! I absolutely love Alchemy Salon! Everyone is so welcoming and makes you feel comfortable from the moment you walk in. The atmosphere is beautiful, relaxing, and feels like such a little escape. My experience with the esthetician was amazing, and…

Paid $200+Shampoo & conditioningBlowouts
Katrina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I've been going to alchemy now for 5+ years and so happy they've added an esthetician, Mea, to their team! It's one thing to have a go-to salon that super cozy and has an awesome crew but now I get to spoil myself with skincare too!

Shampoo & conditioningBlowouts
TonyaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My daughter saw Abby today for a haircut and she did an amazing job! Very happy with it! She was professional and polite. Would definitely recommend her and this salon. A+!!

Paid $120–140Shampoo & conditioning
DaLenaLocal Guide · 575 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brittney is awesome. Abigail has cut my hair before too, and she's great as well. Yohana did my blowout last time, and she was excellent. I would guess you can't go wrong with any of the stylists here, but I really love having Brittney color and cut my hair 💛🧡

Shampoo & conditioningBlowoutsHaircut
Angelo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

first off, the salon is amazing! from the front desk experience to the decor to all of the stylist being so friendly. Haley specifically is so amazing and can do literally anything asked of her, no matter the hair type or color! overall 100000/10, 5 stars, absolutely superb experience all around!!

Shampoo & conditioningHaircutHairstyling
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This place is gorgeous and well staffed. Aby was my stylist and went above and beyond to make my experience great. She was efficient, yet thorough, and I absolutely love my cut and highlights! Highly recommend Alchemy and Aby in particular. She’s so pleasant!

Paid $160–180Shampoo & conditioningBlowoutsHaircut
betsyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Haley gave me back my favorite haircut!! She is amazing and so sweet! I love the magical feel of the shop. It’s absolutely charming.

Paid $60–80Shampoo & conditioningHaircut
Caroline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jessica is outstanding! She is a pro with color and thick short hair. I moved to Ktown a couple of years ago and came to her with bad cuts and color from various stylists prior to Jessica. She is correcting all the mistakes others made and my hair is looking great again! Her shampoo lady also did a great job too.

Paid $180–200Shampoo & conditioningService not listed
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Where do I begin? What a wonderful environment! From the moment I walked in I felt pampered! I’m new to Knoxville and I needed a great salon and I found it! David is amazing! He looked at the picture I brought in and listened to what I wanted and he made magic! I left looking like a new person! This is my salon home…

Customer photo from Melissa's review
Paid $80–100Shampoo & conditioningBlowoutsHaircut
JenniferLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Happy hair day with David at alchemy Salon. I have naturally curly hair and it can be terrifying to sit in a hair stylist chair, but since I found David I look forward to my hair appointments. And the salon is so relaxing to visit. After my hair is done I tend to hang out and just look around. Every corner inside…

Paid $100–120Shampoo & conditioningHaircutHairstyling
Niki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I truly have never been so impressed by a salon. The decor. The environment & atmosphere. All of it is perfect. I have curly hair and very protective over it (recently lost it all to chemo) so when it grew back, I didn't trust anyone with my curls. But Haley crushed it. Truly she knows how to cut and style curly hair. 10/10 x1000

Shampoo & conditioningHaircut
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nicole and Mea are amazing as always! Thank you so much!

Shampoo & conditioningEyebrow shapingHaircut
SarahLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

If I had to describe this salon in one word? "Magical". I LOVE love love LOVE this salon! The ambiance from the moment you walk in the door is like walking into a scene from Middle Earth; it's so whimsical. My stylist, Bo, is next-level incredible. Every time I visit, she somehow makes my hair LONGER. It's…

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Squamous8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I had a beautiful haircut and deep conditioning treatment done here and it was great. Can’t wait to come back!

HaircutShampoo & conditioning
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow what an elegant salon! It made me feel that I was in a magical place. Nicole did a beautiful job meeting my hair needs. My favorite part was getting my hair washed! The lady massaged my scalp which made me feel so relaxed! I always receive 100% satisfaction and nothing less!

Paid $100–120Shampoo & conditioningBlowoutsService not listed
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Haley is a joy to interact with. I look forward to my next relaxing interaction.

Shampoo & conditioningBlowoutsHaircut
Joanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Everything is always perfect here.the atmosphere really makes me relax.

Paid $200+Shampoo & conditioningHairstyling
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My daughter and I had head spa experiences with Mea at Alchemy and we could not have been more happy or impressed! It was a fantastic experience all around. Mea really delivered on whatever each of us wanted out of our individual experiences and made us feel so comfortable. The price point as so much more affordable…

Paid $100–120Shampoo & conditioningService not listed
Louise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shout out to Haley at Alchemy Salon for making my hair look gorgeous! The entire visit was a luxury experience from start to finish. Haley is so talented and easy to talk to, and the salon's atmosphere is warm and welcoming. I left feeling so much more confident with my new look. Highly recommend!

Shampoo & conditioningHaircutHairstyling
MariaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First of all, what a cute salon! The vibe was chill and cool- a great place to pamper yourself. I saw Haley for my cut and I highly recommend! Haley has not only skill, but also great chat so the time goes by so easily. The hair wash (always my fav part) was excellent. I could have fallen asleep! Haley gave me…

Shampoo & conditioningBlowoutsHaircut
SueLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jessica at Alchemy Salon gave me a fantastic haircut and style today. It was my first visit and I could not be any happier with Jessica at Alchemy Salon.

Paid $60–80Shampoo & conditioningBlowoutsHaircut
SarahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Beautiful and whimsical salon ✨ Haley is professional, kind, friendly and made me feel right at home. She took great care of my hair!

Paid $60–80Shampoo & conditioningHaircut
Joanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Haley was awesome! She rescued my hair after a previous bad haircut. The shampoo was so relaxing and smelled amazing. The whole salon has a woodsy forest vibe that’s very serene and relaxing. I will definitely be back!

Paid $40–60Shampoo & conditioningHaircutHairstyling
susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

My favorite salon in Knoxville! Won't go anywhere else. Great energy, great service. They always make me look and feel beautiful!

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Nicole13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Molly and David continuously do fabulous hair! I was nervous about finding a new stylist after moving to TN, but they made us feel welcome and ensured our style and hair care needs were met. We won’t go anywhere else.

Paid $140–160Shampoo & conditioningHaircutHairstyling
Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent results! Haley was warm, professional, and incredibly attentive. Alchemy was inviting from the moment I stepped through the front door—they even greeted me by name. I felt welcomed and well cared for from start to finish. Well done, Alchemy and thank you!

Shampoo & conditioningBlowoutsHaircut
LDLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Absolutely the best color I’ve had. Haley was phenomenal. This is the first time I went to a salon and walked out with the color I wanted. Haley took her time and listened. The atmosphere is relaxing and the ladies at the front desk are welcoming. I highly recommend Alchemy Salon.

Paid $100–120Shampoo & conditioningHaircutHairstyling
RachelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

DAVID! David has been my go-to for years now, I followed him to Alchemy and what a great move! The space is warm and moody (vs the clinical and cold feel of my previous salon) and David is a skilled and wonderful specialist that I trust to take care of me and my curls.

Shampoo & conditioningBlowoutsHaircut
Kathryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lovely ambiance, great service, very friendly staff, no complaints. Left relaxed and happy.

Paid $40–60Shampoo & conditioningHaircut
theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The salon has a great vibe, relaxing and current. I would go to any of the staff at Alchemy Salon, they are all great. Nicole does my hair, easy to talk to and an excellent stylist I also see Mea for my facials and waxing, she is amazing and I’m super excited to try the Head Spa very soon.

Shampoo & conditioningBlowoutsEyebrow shaping
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abigail is awesome!! This was the most relaxing hair appointment I have ever had. The salon is beautifully decorated and despite being busy, the atmosphere was still calm. I loved the shampoo room and the thoughtful addition of a warm towel to rest your neck on. Abigail knew exactly what I wanted and did not rush…

Shampoo & conditioningHaircutHairstyling
Nadine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I absolutely love this place !!! Brings me to a happy space in my soul. Great aromatherapy and greats hands when it comes to hair cuts from Haley 🙏🏽🤍🙏🏽🤍🙏🏽🤍 Curly hair and straight hair ✨

Paid $40–60Shampoo & conditioningHaircutHairstyling
JessicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I only wish I had knew about this place sooner! I don't plan on ever going to another salon again. Nowhere else I have ever been has matched the kindness, warmth, professionalism, and comfort of this salon! Hayley did a phenomenal job cutting my hair, was friendly, and personable! When I first walked in I was taken…

Customer photo from Jessica's reviewCustomer photo from Jessica's reviewCustomer photo from Jessica's review
Paid $20–40Shampoo & conditioningBlowoutsHaircut
wendy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alchemy salon is warm, inviting and overall delightful place! I travel 1.5 hours to bring my granddaughter there. We see Abigail Turner and she’s outstanding. We show her a picture and she nails it perfectly every time. We all know how picky teens are and she never disappoints! That is why we travel to see Abigail!

Paid $140–160Shampoo & conditioningHairstylingService not listed
reese2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

i love this salon!! all of the stylists are talented, kind, and so helpful!! i always leave with healthy beautiful hair.

Paid $200+HairstylingHaircut
RobertLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brittney was great, and the salon's atmosphere is wonderful. I felt very comfortable, and can't wait to come back. It was nice to have someone I could literally say "I have no idea what to do about my hair" to who then didn't sound taken aback or unsure what to do.

Paid $40–60Shampoo & conditioningHaircut

Show more shampoo & conditioning reviews (42 more) →

Price

$103+28% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut95$30–$79
Shampoo & conditioning80$56–$129
Hairstyling49$30–$76
Blowouts31$41–$76
Skin treatments7$88–$153
Acne treatments4—
Balayage4$151–$371
Eyebrow shaping3—

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