Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Alchemy Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%83+11.7Replies to reviews 7%91+6.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alchemy Salon

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 345 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alchemy Salon is better than 92% of beauty salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alchemy Salon is better than 87% of beauty salons.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alchemy Salon is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alchemy Salon is better than 83% of beauty salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alchemy Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alchemy Salon is better than 91% of beauty salons.A
91

Reviews for your job

Customers hired Alchemy Salon for 8 kinds of job.

Alchemy Salon for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$153
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 7 Google reviews tagged “Skin treatments”

Virginia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Mea was absolutely amazing! She is incredibly informative and you can tell she has a lot of passion behind what she does. She truly cares for her clients and the work she puts behind it shows. My first experience with her was amazing, can’t wait to come back!

Paid $200+Skin treatments
Erin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Was seen by the esthetician, Mea, for the first time today and was very pleased! I didn’t know what I needed, just that my skincare regimen wasn’t working for me. She took the time to do a thorough consultation, walk me through what likely the issues were, made recommendations for high and low end products, and gave…

Paid $200+Skin treatments
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I absolutely love Mea! She makes me feel so comfortable in her space & is so knowledgeable about her craft. I love how my skin feels after treatment and how soft my skin is now-and my daily skincare routine is easy to follow. She is the best esthetician!

Paid $200+Skin treatments
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I discovered Mea the esthetician on TikTok. I had no idea that Knoxville had such a beautiful salon! Is very appropriately named. It’s just a magical building. It’s just beautifully decorated. I feel like I am going into a magical retreat and Mea is truly extraordinary. My skin has never looked or felt this good.…

Paid $160–180Skin treatmentsShampoo & conditioningLash lift
AngelaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The design of the salon is so beautiful, it reminds me of Academia style! The whole place has such character from the decor to the Alchemists/Stylists. On top of that, when you walk in you are greeted with a smile and a pleasant aroma that reminds me of a spa. Everyone was genuinely kind and helpful. I’ve been…

Paid $80–100Skin treatmentsShampoo & conditioningHaircut
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Absolutely love everything about this salon and spa. I saw the esthetician, Mea, again today and each time I go she is adding to her sessions and making it a fully relaxing treatment. Don’t second guess it, book an appt now!

Skin treatments
DeAnna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had an amazing facial with Mea recently and she is such a talented esthetician! My appts with her always feel relaxed and she is so educated in what your skin actually needs ♥️

Skin treatments

Price

$103+28% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut95$30–$79
Shampoo & conditioning80$56–$129
Hairstyling49$30–$76
Blowouts31$41–$76
Skin treatments7$88–$153
Acne treatments4—
Balayage4$151–$371
Eyebrow shaping3—

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