Google reviewers rate Aldo Automotive 4.9 out of 5 based on 327 reviews, highlighting transparent pricing, punctual service, and effective communication regarding diagnostics. Customers frequently note the shop's capability with European and luxury vehicles, often mentioning fair costs and thorough explanations before repairs begin. While most feedback is positive, a minority of low-star reviews criticize specific instances of perceived overcharging or the use of aftermarket parts that allegedly failed prematurely.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I don’t really give 5 starts but the team here was amazing. They set cost expectations upfront and came in earlier and less expensive than the quote. If you are looking for an independent mechanic for your European vehicle that won’t bleed you dry and are transparent and communicative this is your place. Ironically, Masters auto that was also in this location were equally legit. Most be something in the soil.
Aldo Automotive is a highly capable auto repair shop. They take the time to listen to their customers, perform thorough diagnostics, and stand behind their work. Communication is clear and consistent, and they make you feel confident that your car is in good hands. I would definitely recommend Aldo Automotive to anyone looking for reliable, professional auto service.
Great service and honest, they try their best to get the best parts at less cost 👍🏾🤝
Muy buena atencion y servicio , 💯 % recomendado
Aldo Automotive did an amazing job with my car, they worked with my warranty 3rd party and got everything fixed and settled in less than 1 day! Super happy with their quick service!
I needed to have a pre purchase inspection on used Volvo I was purchasing. Josh got me in right away. He provided me a full report with pictures of all parts of the car. Professional and honest. If I lived in the Hartford area Aldo’s would be doing the service on both of our Volvo’s.
I took my car to Lex Auto service to get a second opinion because where I bought my car from kept telling me that there was nothing wrong with it when I told them to look at specific parts on my vehicle. Everything that I asked to look at was wrong and Aldo listened to me and fixed my car. Thank so much! I will recommend Lex Auto to everyone. I took stars away because. I got suspension work done there. Parts kept failing. Now I am taking it somewhere else because I feeling the work wasn’t done right because after suspension work the car should’ve got an alignment and it seems it didn’t. Now I have to spend more money to fix my car again. So to me the service got shitty. Then got oil changed from them and they weren’t using the right oil. On two occasions I had to go somewhere to change my oil and when it was changed the oil came out beyond black and that’s two different occasions. My car takes full synthetic oil not blend. And it’s 0W20 full synthetic they were putting 5W20. I know how my cars runs.
Absolutely exceptional service which is nothing new for this shop!!! Josh was great. Honesty and integrity is very important to me. Ty josh and staff!!!!
Great customer service Attention to details Fast Very fair prices Awesome overall experience
I’m always a little hesitant to bring my vehicles anywhere other than the dealer, but dealer prices can be extremely inflated. Today, I decided to give this place a shot after the leasing company approved them to do the work and cover the cost. I brought in my Rolls-Royce Ghost after getting a low-oil warning and was concerned there might be a leak. They ran diagnostics, thoroughly checked for leaks, topped off the oil, and had me out of there within two hours. They also provided a professional breakdown of everything they inspected. Thankfully, nothing was wrong—it simply needed some oil. Their pricing was very fair and honest, and the entire experience was professional and straightforward. It’s hard to find a shop you feel comfortable trusting with a vehicle like this, but they definitely earned my confidence. I’ll absolutely be back and will give them more business in the future. Very good, honest, and professional shop with super friendly staff!!! Highly recommended.