Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Google reviewers rate Alekman DiTusa, LLC 4.9 out of 5 based on 489 reviews, with the owner responding to 88 percent of feedback. Clients frequently praise the firm for its professionalism, clear communication, and diligent handling of personal injury cases, noting that staff members are responsive and helpful. However, a small number of low-star reviews criticize the office for perceived rudeness, lack of empathy, and failure to return phone calls promptly.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
489 Google reviews we collected
Phrases our text analysis found in 340 written reviews
How often each topic comes up in the written reviews
We read 340 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff there is amazing and are so professional and easy to work with.”
“…e worst lawyers in western mass don’t believe the hype they were very rude and condescending when it came to my case I went out of state and found bet…”
“Very satisfied and pleased with the entire process and work, I recommend them 100%.”
“I had a great experience with the attorney and the entire law office specifically mydah.”
“Horrible by far the worst lawyers in western mass don’t believe the hype they were very rude and condescending when it came to my case I went out of s…”
“They kept me informed throughout the process and worked hard to get me the best possible outcome, I highly recommend this law office to anyone”
“She was responsive knowledgeable and truly cared about my case.”
“I always felt like they genuinely cared about me and my best interests.”
“As well the attorney said my children where lying about their case when it was clearly not the case!”
“The time it took from when I first called them til the end was fast and beyond fair.”
praise complaint · found by our text analysis, Google review wording unchanged.
From the initial phone call I felt heard and respected. The staff there is amazing and are so professional and easy to work with. Haley my paralegal was amazing. I cannot say enough positive things about them.
I can’t say enough good things about Alkeman DiTusa and his firm. Over the past nine months, their representation and hard work were truly incredible. Alekman along with his team was always patient, understanding, and took the time to make sure I understood every step of the process. I’m extremely grateful for the…
I had a great experience with the attorney and the entire law office specifically mydah. She was responsive knowledgeable and truly cared about my case. They kept me informed throughout the process and worked hard to get me the best possible outcome, I highly recommend this law office to anyone
Our family has been working with Alekman DiTusa for many years. Their office is always professional and thorough.
Best practice in the area with a great group of people to work with. The A team, thanks for your service.
Attorney Ryan Alekman along with his team were the best !!!! They worked diligently on my auto case for 9 months and settled for more than I thought possible. This is the second time he and his staff came through for me, Attorney Alekman for the win !!!!
4.9 ★★★★★ 489 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
From the initial phone call I felt heard and respected. The staff there is amazing and are so professional and easy to work with. Haley my paralegal was amazing. I cannot say enough positive things about them.
Muy satisfecha y complacida de todo el proceso y trabajo los recomiendo al 100%
I can’t say enough good things about Alkeman DiTusa and his firm. Over the past nine months, their representation and hard work were truly incredible. Alekman along with his team was always patient, understanding, and took the time to make sure I understood every step of the process. I’m extremely grateful for the dedication, professionalism, and compassion they showed throughout my case. I always felt like they genuinely cared about me and my best interests. I would highly recommend Alekman DiTusa and his firm to anyone looking for an attorney they can trust. One of my favorite quotes of all time is “not all heroes wear capes” Thank you Alekman DiTusa Attorneys At Law.
I had a great experience with the attorney and the entire law office specifically mydah. She was responsive knowledgeable and truly cared about my case. They kept me informed throughout the process and worked hard to get me the best possible outcome, I highly recommend this law office to anyone
Our family has been working with Alekman DiTusa for many years. Their office is always professional and thorough.
Best practice in the area with a great group of people to work with. The A team, thanks for your service.
Attorney Ryan Alekman along with his team were the best !!!! They worked diligently on my auto case for 9 months and settled for more than I thought possible. This is the second time he and his staff came through for me, Attorney Alekman for the win !!!!
Deb, thank you for taking the time to recognize our team’s hard work. -Ryan
EXCELENTE EQUIPO DE TRABAJO, SERVICIALES Y SE ENCARGAN DE AYUDARTE EN TODO LO QUE COMO CLIENTE ES NECESARIO. EXCELENTES TRADUCTORES Y SE COMPROMETEN AL 100% EN EL CASO ASIFNADO. GRACIAS POR TAN EXCELENTE SERVICIO, HONESTIDAD Y RESPONSABILIDAD, SIOS LES BENDIGA SIEMPRE
Esto fue la mejor experiencia que tuve con todo el equipo. Me ayudaron con todo. No tengo palabras para decirles lo agradecido que estoy con ustedes. Gracias
Nothing but pleasure and easy to deal with. Thank you for hard team work!
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
