Alert 360 Home & Business Security Phoenix at a glance
Google reviewers rate Alert 360 Home & Business Security Phoenix 4.8 out of 5 based on 648 reviews, with the owner responding to 97% of them. Customers frequently praise technicians for punctuality, professionalism, and clear communication during installations and repairs. However, recurring criticisms involve billing disputes, automatic contract renewals, and failures to follow up on reported system issues or provide necessary parts.
Google rating: 4.8 out of 5 from 648 reviews (92% five-star).
Reviews on this page: 648 Google reviews (410 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 23, 2026.
Service: Security System Installer serving Scottsdale, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
648 reviews on Google
5★596
4★29
3★6
2★2
1★15
Reviews from Google, shown as published (original wording, unedited).
LR
Lisa Rodriguez8 reviews
★★★★★
Kinda and reliable team. Chases attention to detail was just what we needed.
Response from the owner · 2 days ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Lisa! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
Installation just done. Easy and professional. It was done remotely since I was not at the address for the install, no problem and with the cameras we were able to talk and review in real time.
Response from the owner · a week ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Bob! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
Service tech was very knowledgeable and professional
Response from the owner · a week ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Carl! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
We had low batteries and a problem with a glass break sensor. Repaired under warranty.
Fantastic service! Thank you!
Response from the owner · a week ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, George! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
Excellent service,Chase is very personable and easy to work with
He definitely knows what he's doing I will use him again
Response from the owner · a week ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Guy! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Luis! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
Always consistent good courteous performance by the tech’s.
Response from the owner · 4 weeks ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Steve! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
The Techniciab Manny was the best! He thoroughly explained and handled my repair issue. He was prompt, courteous and very helpful. He even took the time to educate me on a couple of things that I didn’t know my alarm service provided. Thank you!
Response from the owner · 2 months ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Mark! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
Mark, the tech who diagnosed and fixed our system was knowledgeable, polite and very personable. We are happy with his work.
Response from the owner · 2 months ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Shmuel! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
A cool person named Chase called me right at 8:00 AM (my appointment was from 8 to 12PM)
And notified me on his way. He arrived quickly and had answers to my questions and did the Job so smoothly and even put in a better longer lasting battery for my system, set the time, date for my system. I had forgotten how.
Was a Really Good Experience!
Thank You Alert 360!
Response from the owner · 3 months ago
Thank you for the amazing 5-star review. It's wonderful to hear that you're happy with your Alert 360 security system, Michael! Our Scottsdale team takes pride in providing top-notch service and technology to all of our AZ customers. Thank you for choosing Alert 360 Home Security. If you ever have any other questions or concerns, please do not hesitate to call us @ (480) 588-2976.
