Google reviewers rate Alex & Bros Plumbing 5/5 based on 471 reviews, with the owner responding to all feedback. Customers frequently praise punctuality, same-day emergency availability, transparent pricing, and clear communication during services like water heater installation, drain cleaning, and pipe repair. Common themes include professional conduct, honest assessments, and clean work areas. One recurring criticism involves unexpected price increases for additional repairs discovered mid-job and initial fixes that did not fully resolve underlying clogs.
Google rating: 5.0 out of 5 from 471 reviews (99% five-star).
Reviews on this page: 471 Google reviews (457 with written comments, 36 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: Drain Cleaning Service serving Peoria, Arizona.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
471 reviews on Google
5★468
4★1
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 457 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an emergency over the weekend and was very impressed with how quickly they got back to me.”
“Alex is extremely knowledgeable, professional, and is a great guy to boot.”
“We will definitely be using Alex for future plumbing needs and highly recommend him!”
“Can't recommend this company more highly!”
“Our water heater started leaking and Alex came out the next morning and did a fantastic job with installing a replacement.”
“Had an issue with our toilet not working properly and Alex was out here the next day and immediately was able to diagnose and fix the problem.”
“They helped us choose a new toilet at a great price, picked it up, and delivered it for a very reasonable fee.”
“Alex explained everything clearly and went above and beyond to correct poor sealing from the original installation and help prevent future leaks.”
“Pricing was transparent from start to finish, and the final bill matched the phone quote exactly.”
People customers mention
Simon10 reviews
Phoenix7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Melissa Heddings10 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
I had an emergency over the weekend and was very impressed with how quickly they got back to me. I was also very grateful for how quickly they said they could get out to me - SAME DAY! They were very professional and amazing service!
I highly recommend them for all plumbing needs.
Response from the owner · a week ago
Thank you very much Melissa for your kind words!
John PaskachLocal Guide · 16 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Our water heater started leaking and Alex came out the next morning and did a fantastic job with installing a replacement. Alex is extremely knowledgeable, professional, and is a great guy to boot. We will definitely be using Alex for future plumbing needs and highly recommend him! Thank you, Alex!
Services: Water heater installation
Response from the owner · a week ago
John, we truly appreciate your recommendation. We're glad we could get you up and running fast and enjoy your new water heater.
R8 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Alex & Bros plumbing was outstanding! We needed to replace our old toilet. They helped us choose a new toilet at a great price, picked it up, and delivered it for a very reasonable fee. Alex explained everything clearly and went above and beyond to correct poor sealing from the original installation and help prevent future leaks. Pricing was transparent from start to finish, and the final bill matched the phone quote exactly. Excellent communication, fair pricing, and quality work—highly recommend Alex & Bros Plumbing!
Price assessment: Great price
Price: $800–1,000
Services: Toilet repair
Response from the owner · 3 weeks ago
Ben, thank you very much for your recommendation and support for our small family business!!
Brian Fennemore3 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Alex came and repaired a lot of issues I was having in my old house. He made good suggestions and was upfront on everything. Left all of the work areas clean and I felt like the cost was fair!
Great experience. Provided some good info to help me decide what I need, info the other quoters missed. Price was good compared to the others, and included labor warranty to match the water heater warranty. Will definitely call them next time I need plumbing help.
Price assessment: Reasonable price
Price: $2,000+
Services: Water heater installation
Response from the owner · 3 weeks ago
Will, it was great working with you and truly appreciate your positive feedback!!
K. Kemmerle1 reviewiTotal number of Google reviews K. has written across all businesses on Google Maps, not just this one.
We had a surprise leak on our irrigation pipe that connected to our main water line. Alex was able to fit us in ASAP to get it all fixed up. He is very knowledgeable and explains what is happening and what needs to be done. We have used him 5 times for various pipe repair in our aging house and we are always happy with his work.
Price assessment: Great price
Price: $200–400
Services: Plumbing pipe repair, Outdoor plumbing system repair
Response from the owner · a month ago
Kevin, we always strive for excellence and show up anytime those plumbing issues arise. Thank you for supporting our small family business!!
Linda Howell3 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
