Google reviewers rate Alicia's Polished Pets 4.9 out of 5 based on 78 reviews, highlighting punctual appointments, reasonable pricing, and gentle handling of difficult or high-energy dogs. Customers frequently note the quality of grooming services for various breeds and the friendly, accommodating nature of the staff. One common criticism involves dissatisfaction with specific cut quality and perceived value for money, while the owner replies to only three percent of reviews.
Google rating: 4.9 out of 5 from 78 reviews (94% five-star).
Reviews on this page: 78 Google reviews (55 with written comments, 9 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: October 7, 2026.
Service: Pet Groomer serving Hayward, California.
Data from Google, last updated November 5, 2026.
Star ratings
78 Google reviews we collected
4.9of 5
5 stars7394%
4 stars34%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
97%praise
Praise7197%
Complaints23%
Topic share
How often each topic comes up in the written reviews
6topics
Price & value2230%
Staff & attitude1825%
Quality & results1723%
Speed & response811%
Would recommend710%
Honesty & trust11%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Affordable, quick, and Nunes always smells SO GOOD when she comes back.”
“I love taking my dog here, they treat her so special all the time and they are so courteous and so friendly too.”
“Her prices are extremely reasonable and she does a great job.”
“They were on time for my appointment and my dog was ready exactly when she said she would be.”
“I highly recommend this place to anyone who wants a beautiful haircut for their dog.”
“Very friendly, great prices, always reliable!”
praise complaint · found by our text analysis, Google review wording unchanged.
Had a great experience! They were on time for my appointment and my dog was ready exactly when she said she would be. Gave my dog the best haircut she’s ever had. She was so nice and patient with my dog. My dog is a Labradoodle and her coat was very overgrown. My dog is also very excited and hyper and she treated her so good. My past groomer would get frustrated with how hyper she can be. Would definitely recommend!
A
amy griffithLocal Guide · 23 reviewsiTotal number of Google reviews amy has written across all businesses on Google Maps, not just this one.
I don’t think this people know how grooming dogs . I pay $75 for this kind of cut. Very disappointed and the screaming yo them so I do not recommend this places
Price assessment: Overpriced
Services: Dog ear cleaning, Dog grooming
Response from the owner · 3 months ago
Oh no i am so sorry you were unhappy with the cut..if you want to come by tomorrow or tues your groomer can fix the problem if you'd like :)
C
CAMKL “Kml2” ZUNEA18 reviewsiTotal number of Google reviews CAMKL has written across all businesses on Google Maps, not just this one.
Alicia is the best. She wonderful with my dog Jamie. I took my creepiest dog to her also. I have Australian Shepherd. He has a lot of hair it comes out looking beautiful.
Price assessment: Reasonable price
Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming
C
Calavazita Franco12 reviewsiTotal number of Google reviews Calavazita has written across all businesses on Google Maps, not just this one.
