Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Alignment Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Alignment Auto Repair

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 5.0★ from 205 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alignment Auto Repair is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alignment Auto Repair is better than 99% of auto repair shops.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alignment Auto Repair is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alignment Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alignment Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alignment Auto Repair is better than —% of auto repair shops.–
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Reviews for your job

Customers hired Alignment Auto Repair for 8 kinds of job.

Alignment Auto Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Steering & suspension repair”

Mona5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mustafa is amazing at getting your car in quickly and getting repairs done right! I and my family will be back! Thank you!

Great priceSteering & suspension repairWheel alignment
Harold1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excelente servicio en Alignment Auto Repair. Fui por alineación y me atendieron rápido, con profesionalismo y honestidad. También ofrecen servicio de frenos, cambio de aceite, reparación eléctrica y diagnóstico, lo cual hace el taller muy completo. El carro quedó manejando mucho mejor. Muy recomendados en 8300 National Turnpike, Louisville, KY.

Great priceTransmissionElectrical repairSteering & suspension repair
Ali1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

What do we do alignment very good fair price is the best in Kentucky

Steering & suspension repairWheel alignmentBrakes
Firas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast service the owner was very nice and very helpful I love the place

Great priceAir & cabin filter replacementSteering & suspension repair
WaleedLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

As a first-time visitor to this workshop, I was pleasantly surprised by the reasonable pricing and exceptional service provided. The workshop caters to a wide range of vehicles, ensuring comprehensive support for all types

Great priceSteering & suspension repair
Beatrix6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Incredible service, very fair pricing. Had my issue diagnosed in 15 minutes and told me exactly what parts to order. Got my car in the shop in less than a week and out in an hour. Mustafa was friendly and kind, I will absolutely be going back for future repairs!

Great priceSteering & suspension repairWheel alignment
AliLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I visit the store. He’s really good. The stuff is very kind helpful and I got a big issue in my car and he take care of it. I would love to beg again for this place and I advised everybody come to here.

Customer photo from Ali's reviewCustomer photo from Ali's review
Great priceTiresSteering & suspension repair
Hassan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alhamdulilah they fixed my car shocks with alignment in less than a day and I was back on the road in no time. Thank you guys!

Great priceSteering & suspension repair
Malena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful place, very respectful, helped us understand what was wrong with vehicle very detailed on explaining the over issue. Even got us in on a Saturday same day appointment. I’ll definitely be back to this car shop. Definitely 5 stars hands down.

Great priceSteering & suspension repair
Johna week ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repair
SamLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

TransmissionElectrical repairAir & cabin filter replacement
Kialer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Steering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 96%Reasonable 4%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wheel alignment22—
Steering & suspension repair12—
Transmission10—
Brakes10—
Electrical repair9—
Air & cabin filter replacement4—
Brake service & repair2—
Tires2—

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