DEEP CLEANING SERVICES · FAIRFAX, VA
Alina's Cleaning Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%80+12Craft & service 20%46+9.2Value 10%35+3.5Momentum 8%56+4.5Track record 7%11+0.8Accountability 5%51+2.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Alina's Cleaning Services

Better than 70% of deep cleaning services · #12 of 40

5.0★65 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Alina's Cleaning Services for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 28

All 8 Google reviews tagged “General housekeeping”

★★★★★ Jenna · 3 years ago

I am very happy with this cleaning service. Our home is always super clean when they are done. If there is a special need or request, they are responsive and happy to accommodate. I would recommend this service and it’s always a 10/10! I’m a detailed oriented person and they do a great job.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Moni · 3 years ago

Alina and her sister Nuvia have been cleaning my home for the last few months and they've been wonderful. I appreciate their attention to detail, and that they're very organized and efficient. Currently they come every three weeks, and they've done a rental move-out deep clean as well. Very happy with their service!

Deep cleanGeneral housekeepingMoving-related cleaning
★★★★★ James · 3 years ago

Alina's service is excellent. She's professional and works hard. She's invaluable to our household.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Kay · 3 years ago

Everyone has changed cleaning services many times. I have changed many times because I could never find one that is consistent and reliable and honest. In fact, I did not do a review on Alina and her team until I have been with them for a year. I wanted to see if their service and their professionalism will stay…

Upholstery cleaningGeneral housekeepingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Dastuffster · 3 years ago

These ladies are the real deal, they were slightly a little behind schedule ( 10 mins) but that's to be expected since I live in a highly congested area and I was completely fine with that. Once they arrived it was down to business, they were very attentive asking what my concerns were on top of the pictures I…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ PE · 3 years ago

We signed up with Alina's cleaning service because our former cleaning company suddenly no longer serviced single family homes. But it was a blessing in disguise. Alina's crew has done an outstanding job each time. Very punctual and reliable. Would highly recommend.

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Herman · 3 years ago

Very reliable cleaning service. We have been using their services for over a year and we are very pleased.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · 3 years ago

Rating only, no written review.

General housekeeping+ Quality+ Value

vs category

Blue = Alina's, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q3: 5.00★ (4 reviews)2023-Q4: 5.00★ (5 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q4: 5.00★ (9 reviews)2025-Q1: 4.83★ (6 reviews)2025-Q2: 5.00★ (5 reviews)2025-Q3: 5.00★ (3 reviews)2025-Q4: 5.00★ (2 reviews)2026-Q2: 5.00★ (4 reviews)2026-Q3: 5.00★ (3 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$350+26% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%80+12Craft & service 20%46+9.2Value 10%35+3.5Momentum 8%56+4.5Track record 7%11+0.8Accountability 5%51+2.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
76
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
80
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
46
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
35
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
56
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
11
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+17 / −0
Professionalism
+17 / −0
Responsiveness
+14 / −0
Punctuality
+12 / −0
Value
+14 / −0

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