Analyzing 9,404,9459.4M ReviewsFor 26,79826.8K Experts

Experts Reviews · Company report
All American Carpet & Tile logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

All American Carpet & Tile

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #100Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 156 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All American Carpet & Tile is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All American Carpet & Tile is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All American Carpet & Tile is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All American Carpet & Tile is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All American Carpet & Tile is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All American Carpet & Tile is better than 60% of carpet cleaning.B
60

Reviews for your job

Customers hired All American Carpet & Tile for 8 kinds of job.

All American Carpet & Tile for install flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 6 Google reviews tagged “Install flooring”

Levi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Cleanest I’ve ever seen my carpet and floors. Great customer service. 100% would use again.

Paid $200–250Great priceTile work installationInstall flooringFlood restoration
Elie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the best experience with All American! My condo had a slab leak that flooded my downstairs bathroom and they came that same night to start the drying. I also decided to go with them for the reconstruction work which involved replacing all the floors, vanity cabinet, and I opted to upgrade my countertop and…

Install flooringTile work installationRepair flooring+ Responsiveness+ Punctuality+ Quality
Rabbi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

All work was done professionally and on time

Install flooring+ Responsiveness+ Punctuality+ Quality
Steve11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The most professional and Honest carpet cleaning company out there..

Carpet cleaningInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast and efficient— on time— great job!!

Carpet cleaningInstall flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and team are LifeSavers! I can not count how many times I have used them for services far beyond carpet cleaning. I own both commercial and residential rentals and have had broken pipes, sewer back ups, displaced tenants, ruined personal property, drywall damage, etc. I trust them with everything and could…

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality

Price

$217-21% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet cleaning29$170–$347
General carpet cleaning20$170–$340
Area rug cleaning17$176–$453
Carpet steam cleaning16$170–$371
Upholstery cleaning13$189–$377
Pet stain & odor removal11$153–$366
Water damage-related mold removal10—
Repair flooring8—

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